Southbank Dodge Chrysler LTD

Great customer service! Rebecca was patient knowledgeable and receptive to all my questions. She had a pleasant demeanor and a good attitude with respect to the whole sales Rebecca was patient knowledgeable and receptive to all my questions. She had a pleasant demeanor and a good attitude with respect to the whole sales process and I enjoyed working with her. More

New Rebel I had two days to buy a nee vehicle after having had former one written off. Jeannie, with her calm, cool and collected (unorthodox method for most d I had two days to buy a nee vehicle after having had former one written off. Jeannie, with her calm, cool and collected (unorthodox method for most dealership personnel) personality, successfully put me into a brand new gorgeous truck that I'd never thought to see myself in. Incredibly satisfied with her professionality and highly recommend seeking for out for any new vehicle. More

Great Service! A big thank you and show of appreciation to Corey and Peter in the service department! I was recently in with my Pacifica, which I had purchased in th A big thank you and show of appreciation to Corey and Peter in the service department! I was recently in with my Pacifica, which I had purchased in the summer. I had some issues with the brakes (they seemed to be WAY worse than they should have been for the mileage I had put on). Corey was a great liaison and Peter took really good care of me to make sure that the issues I had were properly resolved and that I was happy with the service. It did a great job in building my trust and confidence with the service department, and proved to me that Southbank has a service department that I can trust to do the right thing. I will have no reservations taking my vehicle to Southbank for all its servicing needs. More

OUSTANDING SERVICE! I just purchased a 2017 Ram 1500 sport for an incredible price. I dealt with Jeannie, she gave me the best possible options for the best price. Took t I just purchased a 2017 Ram 1500 sport for an incredible price. I dealt with Jeannie, she gave me the best possible options for the best price. Took the entire day to make sure that I got the right deal and that I was happy. All around great service from the staff and were very helpful. I highly suggest buying from this dealer. They always give an honest price and best deals. Best service in town! More

Awesome vehicles, even better service!!! We've always heard Southbank was the place to get great vehicles and amazing service, so we went in with some questions about trading in our current c We've always heard Southbank was the place to get great vehicles and amazing service, so we went in with some questions about trading in our current car to upgrade to a SUV. We were introduced to Rebecca, who, after asking us what we are interested in, and our budget, showed us a couple of choices... and after a couple of test drives we made our decision on the Dodge Journey. From our initial handshake as we were introduced to Rebecca, to our handshake as we were handed the keys to our new Journey, it was a 5 star experience every step of the way. More

Services Want to say a really big thanks to paul he worked his but off for me to get me what i want i say to anyone that want a fun n great experience ask for Want to say a really big thanks to paul he worked his but off for me to get me what i want i say to anyone that want a fun n great experience ask for paul n he really great at his job thanks again Nathalie More

Great no pressure salesman No pressure from Hassan as I wasn't expecting to be able to ride away in what I wanted. After crunching a few numbers and taking a ride we worked out No pressure from Hassan as I wasn't expecting to be able to ride away in what I wanted. After crunching a few numbers and taking a ride we worked out a deal I was happy with. Very pleased with Hassan's service! More

Smooth , Hassle Free Car Purchase. Mike Thomas was very diligent in helping me with my search for a new car. The day the car I bought came on the lot Mike called me to tell me about it, Mike Thomas was very diligent in helping me with my search for a new car. The day the car I bought came on the lot Mike called me to tell me about it, so I wouldnt miss out on a car he knew I would love. This, due to the fact that he listened to what I was looking for. I bought the car the next day, and my whole family loves it. We`ve already taken it on a family road trip. He helped my in my search, and did research on the car I wanted, to help me make an educated decision. I felt I could trust his advice and guidance along the way. MIke also put me in touch with Paul who helped in making the financing part of the deal go very smoothly. He also helped me choose the best warranty package for me, for peace of mind driving. If you want to deal with people you can really trust, I highly recommend MIke Thomas, and Paul Curry. They will take very professional care of you, from start to finish of your transaction. On a side note that after I left the dealership, I went to my telephone service provider to update my phone. It took me 4 times as long, and still I left with a loaner phone. Bought a car from South Bank Dodge faster than I could buy a phone. SIncerely, Jennifer McFerran, More

It was great to deal with Mike Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to oth Mike is the second person whom we met in this dealership, after learning that he is probably the most knowledgeable of pacifica hybrid compared to others. We were very comfortable working with Mike, never feeling any pressure to make rushed decisions. I give 4 stars to the dealership because on our first meeting (with a different rep), we were told things about hybrid pacifica that turned out to be incorrect (what features are in which trim level). Moreover, there is no separate brochure about pacifica hybrid - this is probably a complain to Chrysler than to the dealership. Anyhow, the sales guys should know well what they are selling, or at least know what they don't know. Mike was very open with us, if there were things he didn't know he would go and check. More

Very accommodating, no-pressure experience My husband and I went to Southbank looking for a used Dodge Caravan. Rebecca greeted us upon arrival and was extremely helpful in finding us a vehicle My husband and I went to Southbank looking for a used Dodge Caravan. Rebecca greeted us upon arrival and was extremely helpful in finding us a vehicle from her inventory that suited our specific list of "must-haves." We test drove a Caravan she chose for us and were immediately impressed with it (we had been to other dealerships where the used inventory was, quite frankly, junk.) Southbank had many nice vehicles which were priced, in my opinion, very reasonably. Rebecca was a wonderful sales associate and did not pressure us or try to make us take anything we didn't need. In fact, she was very easy-going and patient, which made a normally-stressful experience very smooth. She was also very accommodating during the negotiation process. My husband and I left the dealership feeling good about our purchase and we are very pleased with our new family van. We would absolutely recommend Southbank Dodge, and especially Rebecca, to anyone looking to purchase a vehicle. More