South Pointe Toyota

Service was good until they spent so much time only to misdiagnosed my car twice (Jan and Nov 2023), as a result, I paid so much money for it, for nothing - the issue was just a simple bad fuel injector(s misdiagnosed my car twice (Jan and Nov 2023), as a result, I paid so much money for it, for nothing - the issue was just a simple bad fuel injector(s). They first claimed my battery was bad so I bought a new battery, but it was not the issue. I had the old battery tested by a mechanic, no issues with it and I am using that original battery now in the car - see picture. Then, they claimed the rough idling and some flooding, wrong again. Finally, they claimed the engine has SCORES and loosing compression, which I am not sure how they came up with that idea when they did not open up the engine. HOW DID THEY SEE the SCORES? Because of they claimed of the scores they said I may need a new engine, wrong again. The car got fixed by a mechanic simply just cleaning up the injectors it is working great now. I emailed, contacted and left messages to both the GM and Service Dept. Manager at SouthPointe Toyota, but they did not reply, sad. Very sad that is how they treat customers? I guess I know where NOT to go next time. Is there a rating of ZERO star? Beware! More

$14,000 markup on in-transit GR Corolla as of October 2023. On top of that, the salesperson tried to justify their pricing by comparing to other greedy dealerships ("You understand there are a bunch in 2023. On top of that, the salesperson tried to justify their pricing by comparing to other greedy dealerships ("You understand there are a bunch in BC selling for 64k with mileage on them right?"), completely ignoring that there are also dealers selling for cheaper and at MSRP. He then tries to imply that it's my fault for not wanting to pay a $14,000 markup ("It sounds like you’re looking for reasons to not buy the vehicle rather than reasons to buy it."). GTFO. I should've known it was a red flag at first when they wouldn't disclose pricing unless I came in person. They said they'd be able to get "close to MSRP" but a $14,000 markup is nowhere close. So not only do they have a markup problem, they've also got an attitude problem. Avoid. More

mr. moon was very informative and kind and make my purchase very easy. highly recommended. purchase very easy. highly recommended. More

VEACESLAV (Slava) BUNESCU provided an excellent service with my RAV 4 hybrid. I am very happy with the service and with the car. with my RAV 4 hybrid. I am very happy with the service and with the car. More

Mr Moon is always going an extra mile for his customer. I highly recommend using his expertise, experience, people skills and mechanical knowledge. He has been with Toyota for many years. I am having a hug I highly recommend using his expertise, experience, people skills and mechanical knowledge. He has been with Toyota for many years. I am having a huge respect for Mr. Moon Park More

Got my Venza from Omar AI-Gayyar a couple of months back. He was quite helpful with the process. Looking forward to a 3rd in the near future. I would recommend him. He was quite helpful with the process. Looking forward to a 3rd in the near future. I would recommend him. More

I strongly advise caution when considering this dealership for pricing. During my visit, they quoted a wait time of 2 years for a Rav4 Hybrid Limited but offered an in-stock Rav4 Prime XSE at an ex dealership for pricing. During my visit, they quoted a wait time of 2 years for a Rav4 Hybrid Limited but offered an in-stock Rav4 Prime XSE at an exorbitant price of $79k, plus tax, with a $15K market adjustment, which seems like a pure rip-off. Furthermore, it's concerning that some lower trim models, like the XLE, have higher prices than the Limited version, indicating significant mark-up pricing. I recommend conducting thorough research and exploring other dealerships before making any purchases with them. More

Kevin Beavis was very accommodating and a pleasure to deal with through the initial phase and Dean Oancia made the whole purchasing part a breeze. Thank you South Pointe Toyota. deal with through the initial phase and Dean Oancia made the whole purchasing part a breeze. Thank you South Pointe Toyota. More

Look for Chris Ye if you want to purchase new car with this dealership. Chris was very accommodating, patient, honest, and he very knowledgeable about the vehicle. I had a wonderful experience at this dea this dealership. Chris was very accommodating, patient, honest, and he very knowledgeable about the vehicle. I had a wonderful experience at this dealership, totally recommend Chris! More