Sherwood Park Hyundai

AWESOME! I would definitely recommend this dealership to my friends and relatives. They have a excellent service. I'm very satisfied with my experience of havi I would definitely recommend this dealership to my friends and relatives. They have a excellent service. I'm very satisfied with my experience of having my first car here. Thanks you Hyundai Sherwood Park!!'n More

Great Place To Shop For A New Vehicle Wanted to get my wife a new vehicle and went shopping to see and test drive several different new vehicles and found what we were looking for at Sherw Wanted to get my wife a new vehicle and went shopping to see and test drive several different new vehicles and found what we were looking for at Sherwood Park Hyundai. Their saleslady, Shelley Dixon, was terrific at her job of finding out what we hoped to find, getting us to test drive the right vehicle for what we described, illustrated all of the features for each class of this model, taking us for a good test drive, pointing out and demonstrating all the features of the unit, showing us the colors available and ensuring that we were totally satisfied with the vehicle and the price before helping us to choose the features we wanted before closing the deal. We were truly treated properly and professionally with integrity and concern that we were totally pleased before we made our decision to purchase - in all, a most pleasureable experience in vehicle purchasing. More

Winter Tire Questions Today I went into the dealership to ask some questions about winter tires. I had questions about the tire tread, width, rim sizes and overall tire qua Today I went into the dealership to ask some questions about winter tires. I had questions about the tire tread, width, rim sizes and overall tire quality. I wanted to compare the options the dealership had for me. I worked with Brett from parts and service and he was great. He educated my on all there is to know about winter tires. He even put the two options I was deciding between on my car so I could see how both looked. He was very knowledgeable and was very friendly and accommodating. Thanks Brett!! More

Lack of communication Recently purchased a 2014 Hyundai accent. At first things seemed like we were getting a good deal and by the end things became unclear and details wer Recently purchased a 2014 Hyundai accent. At first things seemed like we were getting a good deal and by the end things became unclear and details were missed. Before I went to sign the paperwork, my family went to look at the car and do all the paperwork. They were impressed with the customer service. When I went to sign for my car, nothing was explained to me and now there has been a lack of customer service since I signed the deal When the car was delivered to me, documents were missing and it became a hassle to contact Rob from Finance. After two weeks of having a car, I am still missing those documents and I have yet to see them. As a first time new car owner and primary owner of the car, I would have liked things to be explained to me more clearly especially since it was my first time seeing the car and sitting down to discuss the details. I have also been waiting to get the email for Hyundai for my recent purchase. I have yet to receive that as well after Shelly calling me numerous times to complete it. More

Great Experience Start to Finish ... Made us Come Back Again Recently purchased a 2014 Santa Fe Sport 2.0T Limited from Sherwood Park Hyundai. From the first encounter on the Thursday with Shelley where I was br Recently purchased a 2014 Santa Fe Sport 2.0T Limited from Sherwood Park Hyundai. From the first encounter on the Thursday with Shelley where I was browsing, it was an enjoyable experience. Came back on the Friday with the wife and got the ball rolling on a deal which involved test driving the exact vehicle trim and color we wanted (Thanks Shelley for finding it), asking for deal matching (Thanks Warren), getting the terms we were looking for on the deal (Thanks Krystal and Warren), and getting the coverages we wanted (Thanks Krystal). No one seemed concerned or put out by the negotiations, and everyone was focused on wanting to get a deal done that was beneficial to us and the dealership. It took a while from beginning to end as each step was a bit of give and take, but all good things take time - kudos to Shelley, Krystal and Warren for staying late to make it happen (night cleaning staff were working around us). It got done and I drove off that night with the vehicle for my "weekend test drive". So far so good in the new Santa Fe --- great fuel economy, great commuting vehicle for moving in traffic, and rocking remote start, heated steering wheel, and quick to heat seats. Loving it for WINTER. We loved the process so much that was back on Saturday and Sunday to do a second deal ... but that's a separate review. More

Terrific experience I can't say enough good things about my experience at Sherwood Park Hyundai. It was an overall great experience. I will be sure to not only buy my n I can't say enough good things about my experience at Sherwood Park Hyundai. It was an overall great experience. I will be sure to not only buy my next vehicle here, but to also do my servicing at this location. I highly recommend this dealership. Brian & staff are great. More

Used Vehicle Sale Recently purchases a 2010 Genesis from Sherwood Park Hyundai. After considering other ones for sale at other dealerships I was able to make a sale wit Recently purchases a 2010 Genesis from Sherwood Park Hyundai. After considering other ones for sale at other dealerships I was able to make a sale with Shelley Dixon. Shelley did an excellent job on presenting the vehicle to me without any pressure. I was satisfied with the final price negotiated and the quality and condition of the vehicle. Rob in finance also did well with offering extended warranty and other things to consider. Vehicle was very well detailed when I picked it up and left with a full tank of fuel. Would recommend this dealer if looking for a new Hyundai or a used vehicle from their inventory. Although the building / lot is fairly small this to me shows they keep their overhead down and can present better deals than some of the larger overhead dealerships. Have not used their service department as of yet. More

Not looking forward to coming back. I have owned my Hyundai for 2 years. Initially, the customer service from the service department was great. However, over time, more and more things a I have owned my Hyundai for 2 years. Initially, the customer service from the service department was great. However, over time, more and more things are going wrong with my vehicle. It is a lemon! The problem is, each time I bring it back, I feel like I'm treated worse and worse. I'm starting to feel like I'm a real problem to my service advisor. She is not properly explaining things to me either. I feel like I'm left in the dark as to what's wrong and what needs to be done. The booking clerk Alycia is great. She is very helpful and friendly and I never have a problem speaking with her. It's when the service advisor starts to call that I have a problem. It feels like she talks down to me and I do not appreciate it. Also wish a loaner car was provided. I paid a lot of money for my vehicle and it's disappointing to be left without a car for days while my lemon is constantly being repaired. In the future I will only be purchasing a vehicle from a dealership that provides loaner cars. It is a valuable feature. In response to Jason's reply. I thank you for your time. The problem couldn't be duplicated by the technician because they did not take it for a drive. I checked my km's. The car is worse and now smells like gasoline when it idles. I get less than 400km per tank. Sunroof is also leaking now. At my last appointment I asked that it be inspected and at pick up nothing was written on my invoice. I appreciate the offer to just drop by with the issues, however I work night shifts and it is really hard for me to get there during your business hours. I am due for an oil change soon and at that time will book it in for all the other issues as well... if I haven't traded it in yet. More

Bought a new car We recently purchased a new vehicle on short notice and were very pleased with the level of service we received. Our vehicle arrived a week ahead of We recently purchased a new vehicle on short notice and were very pleased with the level of service we received. Our vehicle arrived a week ahead of schedule and I cannot say enough about the personal service we were given by Serj and the rest of the team. Thank you. Highly recommend this dealership! More