Sherwood Park Dodge Chrysler Jeep Ltd

Bad service Cashier I recently came in for service and as my advisor Kami was wonderful the receptionist was awful. I do not remember her name but she was younger with lo I recently came in for service and as my advisor Kami was wonderful the receptionist was awful. I do not remember her name but she was younger with long black or brown hair. She blatantly ignored me when I came to the counter and I could clearly see she was online shopping or something on her computer monitor. It took her at least 2 minutes to even say hi, and with that it was snarky and rude, like I was interrupting something. Not impressed, will not be back. More

Great to deal with Keith , very honest and most helpful I collect classic cars and live in Ontario. Keith has sold me 2 Challengers so far .He has described them to a T and arranged for delivery which where I collect classic cars and live in Ontario. Keith has sold me 2 Challengers so far .He has described them to a T and arranged for delivery which where I live is not easy.He keeps in touch with me on a regular basis ,wish we had people like that in Ontario.Thank you Keith for making my classic car collecting enjoyable and so much easier. I certainly would recommend Keith to any one collecting classics. Thanks again ,Keith and will be doing business with you again soon not over collecting yet. Glenn Davison , Flinton , Ontario More

Great car, great service. The whole deal took place on-line and via phone calls. Salesman was very helpful in describing the product and reassuring me in any questions I had in The whole deal took place on-line and via phone calls. Salesman was very helpful in describing the product and reassuring me in any questions I had in this first-time classic car purchase. Delivery was expedited to perfection as I was unable to pick it up in person. More

James wilson Very laid back and friendly atmosphere No pressure sales Very helpful no matter what your needs are or budget Gordon Campbell and Andrea Sharl Very laid back and friendly atmosphere No pressure sales Very helpful no matter what your needs are or budget Gordon Campbell and Andrea Sharley are top notch in sales and finace More

Never disappointed From the time entering Sherwood Dodge to the time driving away my new vehicle, Sherwood Dodge has always impressed me. My second vehicle with them now From the time entering Sherwood Dodge to the time driving away my new vehicle, Sherwood Dodge has always impressed me. My second vehicle with them now. My salesman Ron makes you feel comfortable and does not pressure. He actually works with you and understands the pressure and stress this type of purchase has on someone. Second time now too with finance dept and they definitely work with you and make you feel their apart of your team. Highly recommend More

Service - NOT I took our vehicle in for servicing in June of this year. I told them the check engine light kept coming on and the vehicle had a shudder and vibrati I took our vehicle in for servicing in June of this year. I told them the check engine light kept coming on and the vehicle had a shudder and vibration when driving and made a lot of noise. Sherwood Dodge said they hooked the vehicle up to the computer and no errors were found. They charged $144 to “REPROGRAM PCM WITH LATEST SOFTWARE. (CHECK ENGINE LIGHT IS ON)”. A total of $2,550 worth of work was done, $862 of which was covered by warranty. Shortly after getting the vehicle back, the check engine light was coming on again, and the shudder, vibration and noise were still there and kept getting worse. We bought a vehicle code reader and, sure enough, an error code came up – the symptoms of which are very similar to the symptoms we were experiencing with the vehicle. I took it back to Sherwood Dodge this week. We had to pay again ($270) to have the diagnostics done again. They came up with an additional $1,340 worth of work to be done. Really? None of this was discovered in June but now suddenly it is? And, of course, the warranty is now expired (over the KM). When I advised it should still be covered by warranty as the problem was brought to their attention before the warranty expired I was told the problem wasn’t there when they had the vehicle in June. I responded “of course the problem was there, that’s why we brought the vehicle in. It’s not my fault you couldn’t find the problem.” One of the “cautions” on the recommended work this week is “Replace left rear axle seal (Found rear differential seep)”. Nothing to be done at this point but to keep an eye on it. What? In June Sherwood Dodge did “Replace both rear axle seals (Found both rear axle seals to be leaking)” and now they are warning us one of them is “seeping”? I advised them not to do any of the work as we would take the vehicle elsewhere as I have lost all confidence in Sherwood Dodge. I took the vehicle elsewhere to have it serviced where I was told I was the second customer today to come in complaining after being at Sherwood Dodge. More

Bud Massey I find Bud very pleasant and helpful to deal with... very honest and informative. Upon arrival I was meet with a pleasant handshake and pleasant smi I find Bud very pleasant and helpful to deal with... very honest and informative. Upon arrival I was meet with a pleasant handshake and pleasant smile. I will recommend him to my friends. More

Very helpful I stopped by Sherwood dodge and was greeted by their friendly staff who was very helpful and made this proceas very easy for a single working mother I I stopped by Sherwood dodge and was greeted by their friendly staff who was very helpful and made this proceas very easy for a single working mother I would highly recommend Sherwood dodge to any of my friends! More