Sherwood Honda
Sherwood Park, AB
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124 Reviews of Sherwood Honda
1 star only cause wouldn't let me continue with 0 The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good wit The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good with the truck so I took to get a lift kit put on at a different shop and when I pick up my truck from getting the lift on he informs me that there was a bunch of damage to the underside of my truck basically looks like the previous owner drove over a rock and rolled it from front to back on driver side I called and went in to show them the pictures of the damage and they said that they never new of the previous damage which a guy would have to be blind considering they told me there mechanics do a 150 point inspection on all used vehicles and it's so rusted looks like been there for 2 years no joke the lower control arm the skid plate the gas tank plastic cover and the bracket on rear axle all have damage on them and when I call to see what there gonna do about it to fix it they just ignore you and never call back ooo and did I mention that this is from the wonderful Felix in used sales I dealt with he's basically useless after you sign those papers and walk out the door so I would not recommend these guys to anyone save the headache and I see I'm not the only one that got ripped off as reading these reviews I'm not done with those xxxxxxx yet either I wish I could post the pictures on this review so anyone considering these guys could see how they actually work don't buy from Sherwood Honda there all crooks More
Positive experience, excellent service My boyfriend and I went to Sherwood Honda “just to take a look”. He had purchased a car the previous year from Sherwood Honda and suggested we try th My boyfriend and I went to Sherwood Honda “just to take a look”. He had purchased a car the previous year from Sherwood Honda and suggested we try there as Todd, the salesman who sold him his car was excellent. He was right; Todd was phenomenal. He listened, advised, had us do a test drive, and had a second vehicle lined up to try before we got back. After deciding to buy, we met Patrick, finance guru, who jumped through hoops for me. I would absolutely recommend Sherwood Honda to anyone looking to buy. More
worst shop ever I bought a used Nissan X-Trail here and within 3 weeks it needed close to $1300 worth of brake work done. This was after they have raised the price du I bought a used Nissan X-Trail here and within 3 weeks it needed close to $1300 worth of brake work done. This was after they have raised the price due to brake work that they claimed was completed. Never trust these guys. More
Worst dealership ever I trade in my rav4 and I am frustrayed with the deal and outcome of the car i traded in. I was told the car is new but I don’t think it is new it has I trade in my rav4 and I am frustrayed with the deal and outcome of the car i traded in. I was told the car is new but I don’t think it is new it has already 220 in the milage, have scratches and dent that they tried to fixed but i just let go of it because its too late i already signed the papers. So sad... Now only 3-4 months to realized that the windshield washer and coolant are empty!!! How am not going to be mad?! So if you guys are planning to get your car here! Don’t buy here, if you don’t want to have the same experience. Don’t waste your time and money! And I don’t want others to have this frustrations i am feeling everyday. More
Best Experience ever We went to inquire about trading our 2017 Honda civic Ex. We met Felix who was just awesome to put it mildly. He answered all our questions and made s We went to inquire about trading our 2017 Honda civic Ex. We met Felix who was just awesome to put it mildly. He answered all our questions and made sure we were satisfied 200%. He took his time to let us know all our options, did not rush us or was not eager on just trying to close a deal. We have never met someone who loves his job so much and is just extremely great at it. We definitely recommend that you go to Sherwood Honda and also have Felix as your advisor. I can assure you that you would leave with zero disappointment. Shout out to his manager Hong who also made it his priority we were satisfied and taken care of. At the end, we left with an Accord Touring Black on Ivory. Thank you Felix for being the best, manager Hong also for being able to recognize that and Sherwood Honda for having such an awesome TEAM More
Friendly face with poor sevice. First I put a down payment on a car that the price was right although not the car I was looking for and... they sold it after I had the down payment o First I put a down payment on a car that the price was right although not the car I was looking for and... they sold it after I had the down payment on it... they made that right in the end by getting me the car I actually wanted for a deal and 10 years oil changes. Second they are the only one to ever service the used vehicle that I bought and they had completely stripped the oil plug on this barely used car [110k maybe less] and said it was normal wear and tear and I needed to pay to have it repaired. Third one time well in a hurry to get to work and after expressing so they assured me that they would be more then fast enough to wash my car. Instead they locked my keys in my car and instead of telling me so and getting my spare key from me. they went through the process of making a new key and attempting to unlock it well making me wait for a long time without updating me. I had a spare key and the only reason I knew they had made one was because the third time I went to ask them what was going on I caught her on the way out to my car to unlock it. I have called and made attempts to get them to call me back for an oil change appointment but they seem to not check there messages at thoroughly as one would hope. I will say that there sales people in the used car department (apart from a pushy guy upstairs who does financing or something) are great. I'm not trying to blame them but for a car I only drive on the highway it seems to have a ton of issues they should of caught before selling it. Overall a terrible experience and I will avoid them in the future. I have a few other little things but I don't think I need to say much more. More
Unsafe repair I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was wo I took my Honda in for an airbag recall and some routine maintenance. I also asked them to check the driver’s side windshield wiper blade. It was working, but seemed loose. A few hours later, they said my car was ready and I picked up. Driving home on Baseline Rd., I turned on my wipers. The wiper blade flew off leaving me with no ability to clean my windshield on a slushy day. The technician apparently took it apart, but failed to reconnect it. I could have had a serious accident. More
Will never buy another vehicle from them!!! Go in to get oil change and to check out some weird electrical issues. Thinking anything with the electrical was covered by warranty. I guess I was wr Go in to get oil change and to check out some weird electrical issues. Thinking anything with the electrical was covered by warranty. I guess I was wrong!!!! I talked to a representative not once did she mention to tell me if nothing was wrong I would be charged extra!!! Like $350 more!! I am in disgust!! My friend bought a used Dodge and it was having electrical issues but they found nothing wrong and didn't charge her a penny!!!!!! I will never buy another vehicle from the Crooks again!!! Merry Christmas Sherwood Honda More
Great experience! I went into the dealership just a few days ago for service and was extremely pleased with the experience all around! I was instantly greeted by the re I went into the dealership just a few days ago for service and was extremely pleased with the experience all around! I was instantly greeted by the receptionist, Rachel, who was super cheerful and friendly. She was enthusiastic and ready to help, which was very impressive considering she was in training. I will definitely be coming back to this location for future servicing and sure hope that I get to see Rachel there again! More
People: Watch out before you buy. People: Watch out before you buy, your brand new CRV could have an engine oil dilution issue. Honda Canada is aware of this but they are still selling People: Watch out before you buy, your brand new CRV could have an engine oil dilution issue. Honda Canada is aware of this but they are still selling it without confirming that the issue has been addressed!! Recently (3 weeks ago) bought a brand new 2018 CRV lx awd, and I was disappointed because the gasoline getting into the engine oil problem comes up. I've been monitoring the oil level for that past 3 weeks and the oil level has always been above the upper marker, almost topping that yellow stick. Called Sherwood Honda and try to book an appointment and they said there is no recall under my vin so they cannot book me in. I argued with them for over 20 min and they said we can take a look. They told me over phone that the engine issue is very common and they've ordered new updated parts that can fix the problem so I asked them to check if the parts in my car has been updated or not but they simply says they cannot confirm that. I think they are trying to avoid creating a panic to people who is still buying the 2018 CRVs. Few hours later they called me saying my oil level is normal and questioning me like I didn't know what I was doing with the oil level checking and simply send me away with my car. Called Honda Canada to confirm the parts, they simply say they cannot confirm either. Then WHO THE xxxx can? Very disappointed with the service from the dealer and Honda Canada. More