Sherwood Honda

I went to Sherwood Park Honda to buy a 2012 Honda Fit but all I received was a headache! I had terrible experiences with this Honda dealer and what I consider underhanded sales tactics. I spend a whole aft all I received was a headache! I had terrible experiences with this Honda dealer and what I consider underhanded sales tactics. I spend a whole afternoon negotiating a price on the car I wanted and the salesman agreed to have the car shipped from Calgary for an extra change that I agreed to pay. I walked away with a signed purchase agreement and an agreement that in a couple of days I would go back and pick up my new car. I was very excited to say the least! However even with me paying extra for the shipping the profit they would make on the car was less than if I would wait an extra 6-8 weeks for the same car that dealership had coming in. I waited a day and when they didn’t call me to tell me when the car would be in I left a message to call me back... the next evening I got a call back and told he would find out when the car would be in... another day later I got a call in the evening telling me that the car in Calgary that I had an agreement for was already sold! How could it be sold when I had an agreement to buy it days before! Michael was very quick to say that if wanted to wait another month or two I could buy the one they had coming in... well isn’t that nice NOT! So I asked how/why they would have agreed to sell me a car not available and why nobody would have called the dealership with the car before “selling” it to me. I got “well we had to wait until the next day to confirm they had it”... well that’s a LIE! I called the dealership they would have got the car from and they have the same sales hours... so it could have been confirmed BEFORE they let me walk away with a signed agreement and expectations of having the car delivered. I have since been told this is not uncommon, they get you in and get a price nailed down but don’t bother to order the car transferred then when it’s not available. Then they call you and then expect you to say fine I will wait for the new car to come in and presto they make full profit on the car instead of having to trade with another dealership. I think it’s really underhanded and I don’t want to deal with people like that! The only thing I can say good about it was that they gave me my deposit back... but that shouldn’t be a great accolade given they were the ones to break the agreement not me! And I had to make yet another trip into the dealership for my refund. So I ended up going to another dealership and picking up the car myself. If you are looking for a new Honda you should go to Okotoks Honda it is worth the trip! Sherwood Park Honda is not somewhere I will ever go again and I would seriously dissuade anyone from dealing with them. More

Had a great experience with everyone at Sherwood Honda. Was treated with respect and patience unlike a lot of stores that just use pressure tactics and don't let you leave until you buy. They were professi Was treated with respect and patience unlike a lot of stores that just use pressure tactics and don't let you leave until you buy. They were professional and gave me all the info I needed to make my buying decision. I came back the next day and bought my new Honda Civic and left in it later that afternoon. All the staff was friendly and even met the service people and given a tour of the facility. I highly recommend Sherwood Honda to anyone looking to buy a new or used Honda. Thank you guys!!! A++ More