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Sherwood Honda
Sherwood Park, AB
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132 Reviews of Sherwood Honda
Recently bought a civic from here, Excellent service and people, Dennis made my experience in this dealership 10 times better, he was knowledgeable and professional. people, Dennis made my experience in this dealership 10 times better, he was knowledgeable and professional. More
My wife and I had to bring our civic in for some recall work. We were greeted quickly, and treated very professionally through the whole process. The service advisor educated us on the maintenance schedul work. We were greeted quickly, and treated very professionally through the whole process. The service advisor educated us on the maintenance schedule for our vehicle and when to expect specific items to become due. We did not feel pressured to complete any of the maintenance but appreciated the knowledge and time spent with us. We ended up catching our vehicle up on any due maintenance and had the vehicle back in timely manor. Thanks Sherwood Honda! More
i recently purchased a CRV from Sukhi and he was AMAZING to deal with! He was attentive yet not pushy and came through on everything we discussed with no hidden catches. It was a great experience and I woul to deal with! He was attentive yet not pushy and came through on everything we discussed with no hidden catches. It was a great experience and I would highly recommend going to Sherwood Honda and seeing Sukhi if you're looking for a new or new to you vehicle. More
My vehicle would not start and I did not know what to do. Calling the service department at Sherwood Honda, they were fully booked but said to bring it in as soon as I could. I did not know how to boost my v Calling the service department at Sherwood Honda, they were fully booked but said to bring it in as soon as I could. I did not know how to boost my vehicle but the service manager gladly came to boost my vehicle for me! They helped me out quickly and efficiently even with their busy schedule. Thanks for keeping me driving without much disruption!! More
I had gotten 2 vehicles from Sherwood Honda in the past 3 years, the staff was super helpful and knowledgeable about their vehicles each time. The first car I got was great but became too small so I wanted t years, the staff was super helpful and knowledgeable about their vehicles each time. The first car I got was great but became too small so I wanted to switch to an SUV 3 years later, the sales team was so helpful with the purchase. More
Book an appointment for an oil change. Was early , but the person whose appointment was after mine was looked after first. Sat for 3 1/2hrs for an oil change. As usual they told my wife ou Was early , but the person whose appointment was after mine was looked after first. Sat for 3 1/2hrs for an oil change. As usual they told my wife our extended warranty was no good and told her she requires $5600 in repairs. Nothing wrong with the vehicle just a dishonest dealership trying to take advantage of a woman and rip her off. Will never step foot in this dealership again. They are dirty and disgusting. Treated her as if her time meant nothing. More
I traded in my 2015 scion frs for a 2019 Nissan 370z. Love the car but not happy with how they handled the situation. When I picked up the car the keyless entry didn’t work. We all thought a dead battery Love the car but not happy with how they handled the situation. When I picked up the car the keyless entry didn’t work. We all thought a dead battery in the fob would be the fix. Wrong. They sent me over to Sherwood Nissan to get them to fix it and that Sherwood Honda would front the bill. After I received the final bill with was 716$ they told me they were only going to pay 400. When I spoke to the sales manager about the situation it seemed like he didn’t car cuz I was still able to drive the car with removing the key and inserting it into the door the unlock the car and insert to fob into the fobussy, his words “ I don’t see the big problem you can still get into the car and drive it right “. On the bill of sale states “ keyless entry “. I would like the remaining amount as it put myself into a situation with my family having to borrow money. When I drove the car away I had 76km to empty. Had to immediately go get gas. The next day my window washer fluid was also empty. Do they even care about customer service. With my experience I don’t think they care at all. They just want to take the car and shut up.. Ps, my friend bought a Subaru STI from them and the engine blew up a month later screwing him over. DONT BUY CARS FROM HERE More
This is the 4th new vehicle we purchased from Sherwood Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and servic Honda. The first 3 purchase experiences were good, that is why we kept coming back. The service was also satisfactory. The latest purchase and service experience was a sad departure from the first 3. The sales process was high pressure and confusing, and the service department's integrity with respect to our trade in was questionable. In discussing our concerns with management staff, we received nothing but condesending platitudes and no assistance what so ever. In my opinion, Sherwood Honda, which used to be a good place to do business, has turned into a dealership rife with high pressure tactics, questionable integrity and lack of customer service. How sad, and so very disappointing. Be very cautious in any dealings with Sherwood Honda. More