Sherwood Honda

NOV 5, 2019. Dealership told me that I had 10 years free oil changes when I went to go get a tire fixed, found out I didn’t when I went to go pay for my tire. Manager actually said I have to pay for oil cha oil changes when I went to go get a tire fixed, found out I didn’t when I went to go pay for my tire. Manager actually said I have to pay for oil change or they will not release my car. I’m pretty sure that is not legal learned lesson never going there again. More

Trevor employee at sherwood Honda is a great person. He always be there for help me. Excellent and fantastic Customer service.Really appreciated !! Thank you always be there for help me. Excellent and fantastic Customer service.Really appreciated !! Thank you More

Poor Sales Practices - broke contract When shopping for a Honda, I would not recommend Honda Sherwood. We have had good luck with our Honda purchases (a different dealer) and wanted to pu When shopping for a Honda, I would not recommend Honda Sherwood. We have had good luck with our Honda purchases (a different dealer) and wanted to purchase a newer model. We test drove a Honda and offered the listing price to Honda Sherwood, signed a sales contract and left a $1000 deposit, with a plan to return several days later to pick up the car. The day before we were scheduled to pick up the car, we received a call from the sales agent and the manager - Quinn Kerry - that they were sorry but the car had "accidentally" been sold to someone else. Note that Quinn Kerry mentioned that his uncle was the one who "accidentally" sold the car but that they could sell me another car and get me a "good deal." I wish I had looked at some of the reviews on DealerRater before I wasted my time. More

Poor management and overall dealership Our family has bought from Sherwood Honda in the past and would think that their loyalty and professionalism would be good as we are customers. This i Our family has bought from Sherwood Honda in the past and would think that their loyalty and professionalism would be good as we are customers. This is NOT the case I recently tried to purchase a 2019 Honda Pilot giving them what price I was looking at and I had a trade in with no strings attached. Well they went above the price they were selling at and low balled me on my trade. They are total CROOKS and I would recommend not going there to purchase any vehicles. It’s unfortunate because they talk about customer service and being respectful and this is not the case. Sales and upper management are not true to their word and watch out! More

Crooks!!! Bought a certified used car. 5 days later I reported transmission problems. Had the car towed to Sherwood Honda from Calgary at my own expense. The ca Bought a certified used car. 5 days later I reported transmission problems. Had the car towed to Sherwood Honda from Calgary at my own expense. The car was there for 6 weeks and they said there nothing wrong with the transmission but said the rear differential needs to be replaced. They installed a used diff and didn’t tell me they were putting used parts in. Another repair shop confirmed the transmission needs to be replaced. They are refusing to fix the problem with the car, this transmission problem was pre-existing. The car is currently not road worthy and unsellable. The car needs, brakes rotors, transmission, power steering repair, trailing arm, air conditioning fan and new battery. The car has already had the rear diff replaced the transmission control module, the fuel pressure sensor and has had 4 transmission adaptation resets done. 12 months of xxxx! And they call my car certified used! Shady shady car dealership. The owner Ron Kerry and GM Quinn Kerry should have their licenses revoked for ripping people off and totally screwing people over. at has now been parked for the past 8 weeks it’s unsafe to drive. Scam artists, slimy used cars sales manager Michael Crosato is xxxxxxx who sells used pieces of junk. when your car slams into gear that’s not a normal trait. Don’t let them pull the wool over your eyes they’re so full of xxxx their eyes are brown! More

A group of thieves working togather. I went to get a work truck my credit was not so good he suggested I bring some one to co sign for me which I did instead he put everything in my broth I went to get a work truck my credit was not so good he suggested I bring some one to co sign for me which I did instead he put everything in my brothers names and he didn't put me anywhere. Only because am black ignorant person.The 5000 I put down didn't reflect anywhere on the transaction. More

Great experience Austen was very friendly and helpful. First of all he knows the car inside out with amazing knowledge of the details. He gave an elaborate explanation Austen was very friendly and helpful. First of all he knows the car inside out with amazing knowledge of the details. He gave an elaborate explanation of all the options. When it came to the offer, he talked with financing and gave a great deal. More

Poor detailing. Don't even try them. Probly last time at s Poor detailing at dealer with the amount the charge. Do not go for detailing or any other service. This is first and last time. Very poor work Poor detailing at dealer with the amount the charge. Do not go for detailing or any other service. This is first and last time. Very poor work More

Have an inspection done by an independent mechanic I purchased a used vehicle, and the battery was dead. As I tried to drive it off the lot, it would not start. This problem should not have occurred I purchased a used vehicle, and the battery was dead. As I tried to drive it off the lot, it would not start. This problem should not have occurred, because when I made the agreement to purchase the vehicle, I requested an inspection of the vehicle with specific instruction to check the battery. I could not believe this problem happened, and I told the sales rep, Al, that I expected to get a NEW battery installed, but he said that since it was after 6pm, the service centre was closed, so all he did was boost the vehicle that I could drive it. When I called him back the next business day, he didn't return my call, so I went back to the dealership with a guy friend of mine who had to argue with the manager for a half an hour to get a new battery for my vehicle. Good news that I did end up with a new battery for my newly purchased vehicle. Bad news that I received poor customer service, so I cannot recommend Sherwood Honda as a place to go to purchase a vehicle. More

1 star only cause wouldn't let me continue with 0 The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good wit The used sales department is a bunch of lying sobs at Sherwood Honda first off I bought a used truck from them they said everything was all good with the truck so I took to get a lift kit put on at a different shop and when I pick up my truck from getting the lift on he informs me that there was a bunch of damage to the underside of my truck basically looks like the previous owner drove over a rock and rolled it from front to back on driver side I called and went in to show them the pictures of the damage and they said that they never new of the previous damage which a guy would have to be blind considering they told me there mechanics do a 150 point inspection on all used vehicles and it's so rusted looks like been there for 2 years no joke the lower control arm the skid plate the gas tank plastic cover and the bracket on rear axle all have damage on them and when I call to see what there gonna do about it to fix it they just ignore you and never call back ooo and did I mention that this is from the wonderful Felix in used sales I dealt with he's basically useless after you sign those papers and walk out the door so I would not recommend these guys to anyone save the headache and I see I'm not the only one that got ripped off as reading these reviews I'm not done with those xxxxxxx yet either I wish I could post the pictures on this review so anyone considering these guys could see how they actually work don't buy from Sherwood Honda there all crooks More