Sherwood Honda

Unprofessional Customer service At first, The sale person seemed to doing well but everything screwed up. Dealer continuously changing his words before picking up vehicle. When I was At first, The sale person seemed to doing well but everything screwed up. Dealer continuously changing his words before picking up vehicle. When I was picking up, they hide their faults. They broke wheel lock key and did not say anything. IF SOMEONE REALLY WANT TO BUYING VEHICLE FROM SHERWOOD HONDA, HAVE TO CHECK WHOLE VEHICLE VERY CAREFULLY BEFORE PICKING UP. More

No Hassle! Came in after visiting another Honda Dealership. This experience was so much better. Everyone I met was very helpful. It was a great experience with l Came in after visiting another Honda Dealership. This experience was so much better. Everyone I met was very helpful. It was a great experience with low pressure. More

terrible They make me feel cheap and make laugh at me. Whatever you doing Don't buy vehical from here. If you don't do the full price they yell at you. They make me feel cheap and make laugh at me. Whatever you doing Don't buy vehical from here. If you don't do the full price they yell at you. More

Constent harassment If you make an honest bad review with Sherwood Honda they WILL harass you for months until you take down your review, but they won't do a thing to rec If you make an honest bad review with Sherwood Honda they WILL harass you for months until you take down your review, but they won't do a thing to rectify the problem they have caused. Careful. More

High Prices Shop Elsewhere I was looking to buy a new Honda Civic and shopped around in the Edmonton and surrounding area. Sherwood Honda quoted me the highest price out of the I was looking to buy a new Honda Civic and shopped around in the Edmonton and surrounding area. Sherwood Honda quoted me the highest price out of the five Honda dealerships I compared. They are also very slow to respond to emails. More

Wonderful Service This was one of the best experiences I have had in a long time. Was driving up from Texas to visit family when the TPSM light came on and was on for 4 This was one of the best experiences I have had in a long time. Was driving up from Texas to visit family when the TPSM light came on and was on for 4 days. Scheduled to take it in and of course the light went off on the way to the dealership. Still took it in and the tech checked all the tires, reset the sensors, checked the computer and gave the car a complete going over including a car wash. It was great service and when I went to pay the bill it was no charge. What a great experience and unexpected surprise for a visitor from the States. More

Poor sales service. Not knowledgable in used inventory. Dealt with Sherwood Honda for 2 weeks looking for a used seven seat vehicle. They brought me in to sign papers before I even get to see the vehicle. T Dealt with Sherwood Honda for 2 weeks looking for a used seven seat vehicle. They brought me in to sign papers before I even get to see the vehicle. Turns out its only 5 seats. They don't care what they sell you as long as they make their money. I have dealt with many dealerships and this is the only one that refused to fill up my car with gas. They are as xxxxxxxx as their commercials. More

Service center is poor I booked an appointment for 9 am to have a sticker put on due to a recall. It is now 11:30 and I'm still waiting. I booked an appointment for 9 am to have a sticker put on due to a recall. It is now 11:30 and I'm still waiting. More

Excellent Sales Staff I was recently shopping for a used vehicle for my daughter which brought us to Sherwood Park Honda. Even though we did not buy a vehicle from the dea I was recently shopping for a used vehicle for my daughter which brought us to Sherwood Park Honda. Even though we did not buy a vehicle from the dealership my daughter and I thought that it was important to recognize one of their staff. Samantha was our sales person through-out the process and we would highly recommend her to any potential car buyers. She was professional and friendly with no sales pressure. My daughter felt very comfortable during the discussions and test drives and we both agreed that she deserves a gold star rating. More

Not pleasant experience I was looking at purchasing a used vehicle where i put down cash payment deposit to hold the vehicle from being sold. The finance department took my c I was looking at purchasing a used vehicle where i put down cash payment deposit to hold the vehicle from being sold. The finance department took my cash payment deposit and indicated it would be put in an envelope with my name on it to be held in their safe until my credit application got approved. Instead the dealership, took my cash payment deposit and deposited into their bank. I found out the next day that i didn't qualify for the vehicle loan and asked for my cash payment deposit back. The finance department failed to provide me back the cash instead gave me a dealership cheque for the amount. I was very upset because now i had to deposit the cheque and wait 5 days for the bank to clear the cheque. I am not impressed with how they handled the situation with me. I will not deal or recommend any my relatives or friends to this dealership. More