Sherwood Honda

Salesman was very helpful and resourceful Came in to find a used vehicle and Leo was very professional and straight to the point. Answered all my questions and very respectful. They couldn't Came in to find a used vehicle and Leo was very professional and straight to the point. Answered all my questions and very respectful. They couldn't find what was in our price range but showed me lots of possible options. would recommend Sherwood Honda with no hesitation. Really satisfied with the cooperation. More

scammers We had an agreement over the phone along with email trail of paperwork just 8 months ago. anyway my wife and I came down and made it clear what we wan We had an agreement over the phone along with email trail of paperwork just 8 months ago. anyway my wife and I came down and made it clear what we want as per email and phone conversation. Took the vehicle for a test drive and then when we were all set we started working on the paper work only to find out they were trying to sell us 1. different color 2. used vehicle and not NEW and 3. according to the salesperson I was dealing with his manager told him to run the deposit anyway even though they didn't have the color and right model we wanted. Long story short, before they got a change to take our money and left us with the vehicle we didn't want I manager to get down to the dealership and rip the contract and as for the manager he just laughs at us. More

Such pathetic customer service!!Stay Away from this location The worst and most ridiculous customer service experience i ever had from a car dealer. Please never ever go here. They lied to me that a huge crack i The worst and most ridiculous customer service experience i ever had from a car dealer. Please never ever go here. They lied to me that a huge crack in my windshield was because they actually were driving the car through hot wash and then brought it out in cold and it cracked and just dumped the whole thing on me . They actually say even of some one breaks your car which you parked there for service... you are fully responsible for everything. Disgusting! More

Awesome Finance Manager:Keneel Prasad It was a great experience doing business with this guy very professional in dealings with the customer. I got my Honda civic lx yesterday. GREAT JOB! It was a great experience doing business with this guy very professional in dealings with the customer. I got my Honda civic lx yesterday. GREAT JOB! Keep up the awesome job. ALDRIN TIMBAL More

Great dealership Hello, this dealership went above and beyond in helping to facilitate a used car purchase. Great experience. They help me get all the information I n Hello, this dealership went above and beyond in helping to facilitate a used car purchase. Great experience. They help me get all the information I needed to make an informed purchase. More

Bought used truck. Best vehicle experience in Edmonton area Traded in one truck for another. Fantastic easy transaction. Salesmen was busy but somehow always made time to make everything happen smoothly. Would Traded in one truck for another. Fantastic easy transaction. Salesmen was busy but somehow always made time to make everything happen smoothly. Would answer text messages and follow through with every promise. Sales manager was straight forward and fair. Zero complaints and I have had the truck for 5 months. Used their service center for some warranty work and the work was completed in half the time they quoted. Shuttle was easy enough to get and picked me up again faster than anticipated. Truly a blessed transaction. Edmonton area has a horrible reputation for car sales but this place made all that go away. Thanks Todd for everything. Well done. More

play hide n seek with customers i have been a loyal customer but its a Terrible place to go to. i was refused a shuttle, they said we will finish in under an hour. after hour and a h i have been a loyal customer but its a Terrible place to go to. i was refused a shuttle, they said we will finish in under an hour. after hour and a half they said it will take one more hour. basically they ruined my day. will never go again for service there. More

Helpful friendly staff. Friendly, informed, honest, and upfront. Had a painless time purchasing a new vehicle and felt well taken care of the whole time. 10/10 would go bac Friendly, informed, honest, and upfront. Had a painless time purchasing a new vehicle and felt well taken care of the whole time. 10/10 would go back. More

Amazing experience! I highly recommend Sherwood Honda! Cindy was amazing to work with and was very knowledgeable in the product she was selling. I had been to several dif I highly recommend Sherwood Honda! Cindy was amazing to work with and was very knowledgeable in the product she was selling. I had been to several different dealerships, test-driving several different models so I was able to compare the service back-to-back with other dealerships. Sherwood Honda went above and beyond and exceeded my expectations! I would highly recommend them in the future to family and friends looking to purchase a vehicle! We also dealt with Eden, who was in charge of the finance aspect of the purchase, and she was phenomenal! I could not be happier! More

Horrible Service The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the und The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the underlying issue. Our new 2016 vehicle has been having issues with the battery being drained and dying after leaving the car for only 3 days max. It has had the battery replaced twice already and they insist that nothing is wrong. The advisors, specifically Carolynn and the service manager (Martin Brown) told us that we should just drive the car/go for joyrides or invest in a charger which is ridiculous because why should we have to waste more time in our already busy lives or spend more money than we have to. We told them that the car is driven for at least 30 mins one way to get to work, but their reply was it should be a longer trip which blows my mind because I am not taking a detour or leaving earlier for work, which makes me wonder if they actually know what they are talking about. I have never ever heard of having to do these ridiculous things especially on a new car and no one that I asked has either, yet only Honda insists that this is solution and won't do anything about it. Also, when we were sold this vehicle, we were promised many things such as car washes and to date they have only done this the first time we brought the vehicle in. I strongly recommend not purchasing a vehicle here or visiting this location because you will waste your time and get talked down to. More