River City Ford

Found exactly what i wanted, for a great price! Having driven fords all my life I knew when it came time to purchase a "new to me" vehicle that a ford was the way I was going. I had contacted my clo Having driven fords all my life I knew when it came time to purchase a "new to me" vehicle that a ford was the way I was going. I had contacted my closest ford dealer who barely given me the time of day. They had a brutal selection and took forever to get back to me. That's when I decided to keep looking and once I saw the vehicle I wanted at River City Ford I contacted them right way. The manager was super quick and helpful, got back to me right away and hooked me up with a great sales person. The manager got right to the point and never took him more then half an hour to get back to me on price and options. At the end of the day I was sold over the phone not just by the vehicle but by the customer service I received. The sales person who was Brett, was awesome, answered any questions about the vehicle, and made the experience very painless and easy. When I got there the vehicle was ready to go, gased up and cleaned. Looked at the vehicle, knew even more that was the right vehicle and again I was sold. A few hours later I drove away in my "new to me" 2011 Ford Escape Limited. Best decision I made. I would absolutely recommend going to River City Ford and ask for Brett! He knows his stuff! More

Found what I was looking for I had a great experience with river city Ford, I'm extremely happy with my purchase. If it wasn't for Kam helping me find what I was looking for with I had a great experience with river city Ford, I'm extremely happy with my purchase. If it wasn't for Kam helping me find what I was looking for with the best deal, and working really hard, I wouldn't have gotten the car I just got. Everyone is so nice, and I recommend anyone to go to river city Ford. More

Knows how to take care of their customers! Shortly after purchasing a brand new 2015 F-150 from River City Ford (under 5,000km) , the upholstery on the front passenger seat stated to come apart Shortly after purchasing a brand new 2015 F-150 from River City Ford (under 5,000km) , the upholstery on the front passenger seat stated to come apart. River City Ford then took pictures and sent them to Ford Canada for a warranty claim which was denied stating that they felt the seat came apart because it was “snagged”. You can clearly tell it was not snagged when looking at in person. Even though Ford Canada denied the claim, River City Ford decided to have the seat repaired at their expense! Great customer service and would highly recommend this dealership. Thanks River City Ford! More

Above and beyond expectations My salesperson, Darren at River City Ford, had someone pick me up from work and take me to the dealer to view their selection as my wife was using m My salesperson, Darren at River City Ford, had someone pick me up from work and take me to the dealer to view their selection as my wife was using my van. He was up front about the vehicle price. He was also very accommodating with my options to acquire an out of province vehicle . He was very patient as I am admittedly a difficult customer. Darren and the whole dealership seemed genuinely interested in finding a deal I would be happy with and that suited me. Their price was competitive and reasonable. I was unable to pick up my vehicle once it was ready and Darren personally delivered the vehicle to me. Darren has restored my trust in car salespeople. Over all it has been a very good experience dealing with Darren and River City Ford. More

Chelsea Boyer Excellent salesperson knows a huge amount about Ford products -- no xxxxxxxx from this young lady she inspires trust and I do not trust anyone except Excellent salesperson knows a huge amount about Ford products -- no xxxxxxxx from this young lady she inspires trust and I do not trust anyone except my family members. She found exactly the truck we listed out and it was so accurate we never had to test drive another vehicle this truck was perfect right down to the color. I am sure her mom and dad are proud of her. Jack and Tara Martin Winnipeg,Manitoba More

You got your BLUE car Daddy! We were just window shopping, but thanks to Nazir Dost, my husband went home with his dream car. He remained kind, good-natured and good humored all t We were just window shopping, but thanks to Nazir Dost, my husband went home with his dream car. He remained kind, good-natured and good humored all throughout the painstaking process of buying a vehicle. He even came up with two cups of hot chocolate milk for my daughter (she spilled her first cup!) :) Everyone really went out of their way to make us feel at ease and comfortable. Kudos to all the staff of River City Ford! More

Wash the car before buying it All in all a good car, but once the car was taken home and washed I discovered dozens of paint chips that were covered up buy the dealership. Very dec All in all a good car, but once the car was taken home and washed I discovered dozens of paint chips that were covered up buy the dealership. Very deceptive. More

Unbelievable amazing awesome experience I have given this rating because words cannot describe the service my boyfriend and I received from this dealership. Had an unbelievable, amazing, awe I have given this rating because words cannot describe the service my boyfriend and I received from this dealership. Had an unbelievable, amazing, awesome experience. The staff were absolutely phenomenal! Customer service was thru the roof! I am extremely happy I went to River City Ford! They really take of you and your needs and wants! :) :) I couldn't have asked for better service. More

A pleasant surprise! We were fortunate to draw Darren Lusty as our salesperson at River City Ford. We found Darren to be courteous, patient, and knowledgeable and most of We were fortunate to draw Darren Lusty as our salesperson at River City Ford. We found Darren to be courteous, patient, and knowledgeable and most of all "not pushy", We made several visits to the garage and were unaware that we had requested his presence on his day off.Not only was it his day off, but the distance travelled huge.That was much appreciated. After the purchase was made Darren took the time to review features of the vehicle that were new to us and offered continual help at the garage and at our home if there is need. We have already recommended Darren as as a salesperson to a friend who is interested a new vehicle. We personally thank Darren for his professionalism. WMB More

Found what my family was looking for. Went through a couple of test drives over a couple of days until we found the right vehicle for us. Tom was very helpful with getting the car seats ou Went through a couple of test drives over a couple of days until we found the right vehicle for us. Tom was very helpful with getting the car seats out my vehicle and put them in the test car so i could pick up my kids, this was really helpful in making my decision. Everybody is very friendly and made sure my kids were happy with balloons and popcorn. I had been looking for a Dodge van for a couple of years now and I am happy I found one within my budget. Before buying, when I had questions about the vehicle and Tom didn't personally know the answer Tom reached out on the phone to a Dodge dealer to get the correct information for me-leading me to buy the vehicle because I had piece of mind about what I was buying. More