River City Ford

Don't waste your time One of the worst dealerships I've ever had to deal with. The atmosphere when you walk in is comparable to vultures fighting over a peice if meat and One of the worst dealerships I've ever had to deal with. The atmosphere when you walk in is comparable to vultures fighting over a peice if meat and is downright uncomfortable. The head manager deals with all of the sales clerks as if they are children. Not one clerk is allowed to make their own decisions, therefor making it impossible to negotiate a price or help you manage what kind of payments work for you. I went into this dealership on two separate occasions for two different trucks, both times leaving with a bad taste in my mouth. The sales staff is only interested in what I would call a "easy deal" . The clerks do not work on commission here, which in turn makes them simply indifferent toward your welfare or working hard for you. I would never refer anyone to this dealership. More

Justin was more then helpful This was my first experience going through a dealership for the purchase of a vehicle and I have nothing but positive things to say. Justin went above This was my first experience going through a dealership for the purchase of a vehicle and I have nothing but positive things to say. Justin went above and beyond to help me get the truck that I wanted. He was very friendly and professional no tricks or shady business to push a vehicle on me. He even came in on his day off to set up a test drive for me, now that's customer service at it's finest! More

Nazir was a pleasure to deal with I stopped by looking for a new superduty truck, Nazir went above and beyond to find what I was looking for and secured me a great deal on it. He was h I stopped by looking for a new superduty truck, Nazir went above and beyond to find what I was looking for and secured me a great deal on it. He was happy to help me with anything I wanted to know and even came in on his day off to make sure everything went smooth when I was finalising the deal. So if you are looking for a new vehicle I highly recommend you go talk to Nazir. More

Chelsea is a professional sales&leasing consultant! From the moment we've entered the agency Chelsea met us and with patience and professional attitude approached to our requests. We eventually found th From the moment we've entered the agency Chelsea met us and with patience and professional attitude approached to our requests. We eventually found the vehicle we were interested in and all the process was followed by our private (as we felt) consultant. The agency and especially Chelsea are highly recommended! More

Nazir was great. Nazir was friendly & extremely helpful while waiting for me to make a vehicle choice for my mom! Everyone at the dealership were friendly. I'd recom Nazir was friendly & extremely helpful while waiting for me to make a vehicle choice for my mom! Everyone at the dealership were friendly. I'd recommend the dealership and Nazir to family and friends. More

great Tom tried to help us with every question asked if he did not know the answer he was not afraid to ask someone who did. He worked hard to get our busi Tom tried to help us with every question asked if he did not know the answer he was not afraid to ask someone who did. He worked hard to get our business. Everyone at the dealership was friendly and the atmosphere in the show room was friendly and outgoing. More

From Car Brochure to New Vehicle in One Easy Step! On our way home to our house in Crestview my wife and I decided to stop at River City Ford to get information on a vehicle we were interested in, the On our way home to our house in Crestview my wife and I decided to stop at River City Ford to get information on a vehicle we were interested in, the Ford Focus Hatchback. Before we entered the showroom we had the good fortune to meet Tom Iliopoulos, a pleasant, forthright individual, whose apparent honesty and straight-forward manner not only provided us with all the information we needed on a Focus but was the major factor in our decision to purchase a new 2015 Ford Focus from River City Ford. Financial servicing was provided by Elliot Olin, who also did a fine job. From Car Brochure to New Vehicle! Thank you, Tom & Elliiot. Ian & Donna Stevenson More

What i hoped for Me and my wife went in as curious customers with no expectations and they showed great customer service knowing we may not be buying that day. With su Me and my wife went in as curious customers with no expectations and they showed great customer service knowing we may not be buying that day. With such great service and personable people we ended up leaving with a brand new vehicle. More

Excellent Service! I recently purchase a 2014 Ford Fusion and I'm really happy to own the car and have been driven it for few days now. I would recommend people to buy f I recently purchase a 2014 Ford Fusion and I'm really happy to own the car and have been driven it for few days now. I would recommend people to buy from this dealer and go look for Sayed, he is awesome! He and Scott gave me an excellent service and a great deal for my car. More

Excellent service. Excellent service and very friendly. Not pushy at all. All sales staff very friendly, always asking if I wanted coffee. Met my needs when looking f Excellent service and very friendly. Not pushy at all. All sales staff very friendly, always asking if I wanted coffee. Met my needs when looking for a new vehicle. More