River City Ford

Awesome service The service I received from David and Derek was awesome. So happy with the recommendation for my new snow tires. The ease and time it took to get them The service I received from David and Derek was awesome. So happy with the recommendation for my new snow tires. The ease and time it took to get them installed (and on a Saturday!) was above expectations. Thank You guys! More

Great Experience John was great to deal with, gave me a great deal for the trade in and an even better deal on the price of my new vehicle. Would highly recommend. The John was great to deal with, gave me a great deal for the trade in and an even better deal on the price of my new vehicle. Would highly recommend. The finance manger Jenny Silverstein was extremely knowledgeable and did not try push any extra products on me that I didn’t want. Great experience! More

Corey was awesome! Corey was so helpful, I was from out of town... and when I arrived at the dealership became right away to help. He walked me to service,... and he got Corey was so helpful, I was from out of town... and when I arrived at the dealership became right away to help. He walked me to service,... and he got my Escape fixed. So grateful because was busy that day but Corey assured me Ford would take care of Ford customers. I was so grateful, if he didn’t help I would have been stuck in city alone, and pay for a room, and plus miss work. Thank you Corey for an amazing job! Joylyn More

Don't trust them Beware of this dealership, the sales staff will say anything to sell you the vehicle, especially warranties! You will be asked to service the vehicle Beware of this dealership, the sales staff will say anything to sell you the vehicle, especially warranties! You will be asked to service the vehicle at the dealership to keep the warranty but during the warranty period the service staff will not find anything wrong. Once the warranty expires be prepared for a laundry list of things to be fixed. They will upsell you with rust protection and stuff but will never honor the coverage, will find some excuse to deny the claims.... scam!!!! Stay clear of this dealership More

My first visit to this dealership....a fact finding mission Had a very pleasant productive meeting with Mr.Olin He was extremely helpful with all my questions regarding extended warrant for my 2013 F150. I fou Had a very pleasant productive meeting with Mr.Olin He was extremely helpful with all my questions regarding extended warrant for my 2013 F150. I found his demeanor very caring and sincere and he displayed very good knowledge regarding my needs. I cannot comment on the dealership since I was there only to discuss warranty purchasing info. More

Review Friendly and helpful , quick and fast service. Everyone at river city ford wants to make sure your leaving happy and with either your perfect car or Friendly and helpful , quick and fast service. Everyone at river city ford wants to make sure your leaving happy and with either your perfect car or a great service. More

Assessory advice and oil change. Did an excellent job in explaining how things worked that the manual made too complex to understand. Oil change was a bit more expensive that my other Did an excellent job in explaining how things worked that the manual made too complex to understand. Oil change was a bit more expensive that my other dealership where I service my other owned vehicle. More

Great people great price and great personable service! I would recomend Kirsten and the dealership to anyone buying a vehicle! Very friendly but not pushy. I had let Kirsten know I was coming by to che I would recomend Kirsten and the dealership to anyone buying a vehicle! Very friendly but not pushy. I had let Kirsten know I was coming by to check out some rides and she had a few ready for me to check out when I arrived. Real team effort and feeling in the entire dealership. Couldn’t be happier with my experience! More

Ok service I came to have my oil changed at a dealership for the first time. I nornally do them myself or go to great Canadian oil change. But the price differen I came to have my oil changed at a dealership for the first time. I nornally do them myself or go to great Canadian oil change. But the price difference was hard to pass up this time. The tech who worked on my vehicle for whatever reason thought it was a ok to kneel on my front bumper cover when checking the engine during the oil change. (He should of got a step ladder). Well i was told it would take 45 minutes to do my oil change, i would of been out of there sooner had he not ate 3 struddles over the course of my oil change. The front desk guy was nice. friendly. Good. But when i got home and glanced at my invoice, there was a note that my rear drive shock was leaking. I was not made aware of this at all. And maybe would of booked an appointment for a later date. Or got it fixed on the spot. This was disappointing. Maybe just some better communication needed. They shouod give the option of maybe for recommendations. Because i am unsure. More

Autopac claim oil change The service was good. Front count guy could have been more helpful . Didnt read that I needed to come get my tires tighten at 120kms. The service was good. Front count guy could have been more helpful . Didnt read that I needed to come get my tires tighten at 120kms. More