Preston Chevrolet Buick GMC Cadillac LTD

Brought our car in for an oil change. They were very professional and courteous. They have a shuttle driver who was kind enough to drive me to the mall while I was waiting for my car to They were very professional and courteous. They have a shuttle driver who was kind enough to drive me to the mall while I was waiting for my car to be done.. He even picked me up to bring me back. I thought their service was awesome😊 More

Everyone went beyond the call of duty to find the parts and then installed them. It is very much appreciated. and then installed them. It is very much appreciated. More

Happy with the service. They do take care of my vehicle. I use them for all maintenance for my vehicles. They do take care of my vehicle. I use them for all maintenance for my vehicles. More

Great service Seamless communication too! Good work on my vehicle with Quality products I will be returning my business there Good work on my vehicle with Quality products I will be returning my business there More

Pleasant staff. Keep you in the loop and go the extra mile to do so. Keep you in the loop and go the extra mile to do so. More

Recent service went well. Jarrett Babin helped inform of options. Chris Rose helped with all the problems to do with the Acadia in the past. So far so good thank you. Jarrett Babin helped inform of options. Chris Rose helped with all the problems to do with the Acadia in the past. So far so good thank you. More

Love the great service I receive. Friendly intake staff who help me think through what I require. Always wash and vacuum the car upon completion of service. A courtesy shuttle so I Friendly intake staff who help me think through what I require. Always wash and vacuum the car upon completion of service. A courtesy shuttle so I can get back home and keep on with my day and be picked up when done. A great dealership. More

Gurp Samra (service advisor) went out of his way to help a senior woman stuck in lanley when my car broke down Having a handicapped husband at home getting very anxious Thank-you to all the staff but a very a senior woman stuck in lanley when my car broke down Having a handicapped husband at home getting very anxious Thank-you to all the staff but a very BIG Thank-you to Gurp More

Service great wait time the pitts 3 weeks both times. Car unrivaled while I waited Car unrivaled while I waited More

Ordered a part from my car and it sat in the shop without us knowing it had arrived until we actually had to call and find out. Dropped the car off on a Monday and got a call Wednesday saying they would nee us knowing it had arrived until we actually had to call and find out. Dropped the car off on a Monday and got a call Wednesday saying they would need the car for longer then didn't get a call back till the following week saying that it was dropped off at a different shop. We saw the car sitting at that shop for 2 days and then decided to call them and they knew nothing about the vehicle. We were promised to call back and weren't given one so we called back again and were told that the GM Preston had picked the car up again. In the end we don't know who did the work. Completely terrible lack of communication between the customer/repair shop and just lots of excuses 🙄. The only good thing we can say is that the car drives really well now. More