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Northland Kia

Calgary, AB

1.6
121 Reviews

5100 Shaganappi Trail N.W.

Calgary, AB

T3A 2L7

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121 Reviews of Northland Kia

November 15, 2017

Happy with our 2018 Kia Sorento purchase. My wife and I have just completed our second purchase at Northland Kia. We were very well assisted by our salesperson Andrew Connolly and Tyler Baskin More

by D & C Sorento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Baskin, Andrew Connolly
October 30, 2017

WORST "service" CENTRE in CALGARY 6 calls 2 emails 5000km over due for an oil change. We spend $1400.00 on service for life of the vehicle. Obviously they offer this because you would More

by hellomotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
still waiting on call or email from ANYONE...., Barb Shishkowski
October 03, 2017

Taking you for a ride for all of your money ( and more) I am/was returning customer and thought that being a loyal customer would be a benefit. However, A sale prrson sold me a quit a few "5 star " additio More

by kiablah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barb
Oct 04, 2017 -

Northland Kia responded

Hi, I understand your frustration. You mentioned in a private email that you tried in the past to resolve your disappointment with some of our staff members, but that they are no longer at the dealership so you do not feel it is worth providing us information to investigate this incident. While I cannot guarantee the outcome you are looking for if you do provide us contact information, I would certainly like the opportunity to addresses any issues that you are concerned about. You are welcome to call or email me directly. Rob Wills Managing Partner Northland Kia 403-818-0877 rob@northlandkia.ca

July 22, 2017

Always good service Since the purchase of our new Sportage in 2015 our ongoing service has been good. They do try to up sell the service, but I would say just stick to More

by MyKiaSUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca, Shane and Barb
July 06, 2017

Not trustworthy There is always something wrong with the car after I get it serviced. I feel they are trying to up-sell me all the time. Last time I had the car servi More

by nottrustworthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barb
June 20, 2017

Poor experience with Service and parts First of all, I should have read the reviews - lesson learned. I decided to take my Kia Soul into a dealership (because they know best, right?) to get More

by Danielle Kondruk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane, Veronika
May 06, 2017

First time service at Northland Kia I was met by very friendly service staff and manager and taken care of promptly, to determine where an oil leak was coming from, along with installati More

by sportage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Shishkowski, Shane Stamp, Dan Clarke
March 20, 2017

Service department I had a lot of body paint issues with my Kia Rio 5 door, low quality paint, but nobody is taken responsibility, service manager said they are result o More

by ,ohsen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remenber
March 09, 2017

Very dishonest and Shady dealership Bought a used car in January, they told me they registered the car for me. A month later luckily I checked with AMA who confirmed not only did they More

by 3m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales guys, finance guys, even GM and owner
February 02, 2017

No word of honour!!! POOR IN RESOLVING ISSUES I am rating 2 for helping me out with the deal and trying to accommodate my financial requirements but was disappointed with the closure of the sale. More

by enuj106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ash (Manager)