Northland Kia
Calgary, AB
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121 Reviews of Northland Kia
Disappointing sales experience Very disappointing sales experience. We went to Northland KIA to test drive a pre-owned vehicle. The sales person was very inexperienced and did not Very disappointing sales experience. We went to Northland KIA to test drive a pre-owned vehicle. The sales person was very inexperienced and did not know much about the product. The vehicle was not there the first day we came to look at it because the manager had taken it home. We were advised to come back the next day for a test drive. We were then told NOT to open the glove box because it contained the manager's personal belongings, and there were personal items in the trunk as well. Not a very nice feeling to be driving someone else's car with their personal stuff in it. We were very impressed with the vehicle itself, however were not prepared to make the decision on the spot. We were pressured to make the decision because "this is the most popular vehicle and there other people that are coming to look at it". And by the way, if we wanted to come back tomorrow, the vehicle was not going to be there, because the manager will be taking it home again. So .... if you have the MOST popular vehicle that many people come to look at.... one may think that it should be availabe on the lot for sale? In short, dissapointed with sales person's knowledge, the unprofessional conduct of the sales manager and the fact that as a consumer we are expected to make our buying decision based on the schedule of when the vehicle would actually be on the lot available to be bought. We will be making our purchase elsewhere! More