North Edmonton Kia

If I could, I would give them a negative stars review. As the previous reviewer has said, I have also been getting constant calls from them despite asking and eventually being told to have my name and number the previous reviewer has said, I have also been getting constant calls from them despite asking and eventually being told to have my name and number removed from their list. I always only get a bunch of excuses, the main ones being that the person calling got their list from another employee, and the other being that the person calling was new at the dealership and unaware. Not sure how either of these make sense as if I am reassured in previous phone calls that my name was removed, there shouldn't be further phone calls at all. I shouldn't be on any list and no one should have access to my contact information if it was indeed, taken off the call list. I'm glad to see that I'm not the only person having an issue and this will hopefully (but likely not, given my history with them), be rectified and no longer an issue. Get it together KIA. More

When I first got there it took her about 5 mins to even look up and see me standing there waiting. It was an 2 hour oil change. When I asked what was taking so long she said I don’t know never even went look up and see me standing there waiting. It was an 2 hour oil change. When I asked what was taking so long she said I don’t know never even went to look why it was taking so long. When they were finished the oil change they told me 2 air filters needed be changed but never came to ask me if I wanted them changed so now I have to go somewhere else to get them changed. And never reset my oil change and service sensors ( good thing for YouTube ). More

I feel fortunate to have had Michael as our sales representative. He was very friendly, and very transparent about the whole process. He understood our concerns and provided us honest advice. He was representative. He was very friendly, and very transparent about the whole process. He understood our concerns and provided us honest advice. He was very helpful that even after the purchase he was ready to help us. Great customer service!!! Also the Finance representative who did our finance was very helpful and friendly. I would happily recommend them to anyone looking for a vehicle. More

What an amazing experience from the minute I drove on the lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike is a good guy. Thanks More

Such a seamless experience. I Dealt with Mike Cooke, he was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. Thanks Mike !! More

Please watch for predatory paperwork practices involving deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but apparently I am not allowed to do my own before signing a bill of sale. This seems unfair especially in a world of pandemics. More

Worst dealership ever...The sales manager was rude. Bad customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. More

This is the worst dealership I have ever been to, high pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. Females attempting to purchase a vehicle on thier own should avoid this place at ALL cost. There are much better dealerships in the Edmonton area. More

This is the worst dealership to buy from, sold me an SUV that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said no that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said nothing they can do about it. DO NOT BUY FROM NORTH EDMONTON KIA ! INSPECTION REPORTS ARE FALSE. More