North Edmonton Kia

What an amazing experience from the minute I drove on the lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike lot!!! Mike was very helpful and made it possible for me to have the car I was searching for at the price I wanted. Great experience hands down mike is a good guy. Thanks More

Such a seamless experience. I Dealt with Mike Cooke, he was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. was very personalable and made feel comfortable with my purchase. Everything went smooth and easy. I tell yah one thing, I left as a happy customer. Thanks Mike !! More

Please watch for predatory paperwork practices involving deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but deposits. They have a non refundable deposit check box that they try to sneak into the process. They are ok with their internal financing review but apparently I am not allowed to do my own before signing a bill of sale. This seems unfair especially in a world of pandemics. More

Worst dealership ever...The sales manager was rude. Bad customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. customer service. Do not know how to deal and behave with customers. Will never recommend this dealership to anyone. More

This is the worst dealership I have ever been to, high pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. pressure by Gabby and his sale team. Constantly changing the deal to thier benefit and then call you out when you refute the comment they just made. Females attempting to purchase a vehicle on thier own should avoid this place at ALL cost. There are much better dealerships in the Edmonton area. More

This is the worst dealership to buy from, sold me an SUV that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said no that supposedly was inspected , Drove it off the lot 6 days later ,rear toe link broke almost caused an accident, went back to the dealership said nothing they can do about it. DO NOT BUY FROM NORTH EDMONTON KIA ! INSPECTION REPORTS ARE FALSE. More

if there is a zero star, i would love to put zero star... never trust this dealership, they will try convince you with a great deal and packages promises but you will be shocked when you finalized the papers never trust this dealership, they will try convince you with a great deal and packages promises but you will be shocked when you finalized the papers... Everything is added and lots of hidden charges... Don't trust their sales manager as they will try to convince you with promises that you will regret in the end.... horrible dealership! I do not recommend this dealership... More

Horrible sales and horrible service. Will never go back to them I will try other kia dealerships instead. Brought our van in for an oil change and a squeaking noise while driving. The recommended 2250 doll to them I will try other kia dealerships instead. Brought our van in for an oil change and a squeaking noise while driving. The recommended 2250 dollars of work. The squeak they said was a bad rotor. And said I should replace front brakes and rotors. I said no thanks I'll get a second opinion. So they put the wheels back on, one of them unbalanced and we were on our way. The noise was a rock in the wheel. I brought it to another dealership and they charged me $202.00 for everything that needed fixing. Brakes had lots of life left as we only have 65000km on the unit. Absolute rip off artist do not go there. And to boot the service advisor kept hanging up on me. More

Bought a 1 year old used Kia Sedona van. It was a leased vehicle that was traded back in. I bought it for basically no deal. After 6 months the rear passenger sliding door started acting up. The track rolle vehicle that was traded back in. I bought it for basically no deal. After 6 months the rear passenger sliding door started acting up. The track rollers were degrading and the door was loose and rocking in its socket while driving. This was wearing out the latches. I repeated took it in and the techs there kept saying it was fine. You could see metal dust from the latches at this point. For service to take me seriously I had to call KIA Canada head office and file a report with them, and have the head office contact them. So I get back into to shop and this time a tech drives with me. He pretends not to hear the noise which you can hear everytime I hit the littlest bump or accelerate. At this point the door actually slides back and forth while latched and closed. It literally rocks forward and back and I brake and accelerate. So I park and grab the closed door with my hands and rock it back. Now the door shifts forward and back 1/8 of a inch just moving it by hand. I took a piece of paper and made marks of how much it moved. FINALLY they agree to do the repair. So first appt gets canceled. They needed a sliding door specialist who tours the Kia dealerships, and he wasn't available (what a load of BS). Then on my second application he called in sick and wasn't available. On my third appointment (3 weeks later) I was told that a guy in the shop felt confident about doing it so the repair was on. Since I was in for 3-4hours for the repair, I thought I would get my oil changed. They said no problem. When the tech came to grab the work order she told him about the oil change too. The tech got mad. (BIG man. Huge. Got really mad and loud, gave her a dirty look and me as well. I waited until my repair was done. When I got my van back, I opened the door and the first thing that hits me is some one had farted in my van. Like it literally smelled like a outhouse. The tech had left me a "cupped fart" except it was my entire van. There were hand prints in grease on my white seats, front and back. As well as the white plastic interior of Van. Also there were pry marks from them pulling apart the door panel from the door. Like some one took a screw driver and just jammed it in there. I didn't mention the fart, but I did have them go back and clean the grease. The lady who runs the service desk looked all put out. Like it literally had half hand grease prints. It had more fingerprints than a FBI crime lab... I will never buy another vehicle from them, and if at got a flat in their parking lot, and I would call a tow truck and have it towed to West Edmonton Kia instead of letting these incompetents touch a vehicle of mine. Jody went for the drive with me, but the farty guy is not on the employee directory. The service desk lady is also not on the list. More

Absolutely horrible costumer service from the service department lady’s always giving me issues if I could give 0 stars I would. They always give me issues there would not recommend ever! department lady’s always giving me issues if I could give 0 stars I would. They always give me issues there would not recommend ever! More