North Edmonton Kia

Good business is built on integrity, and character. The trust a company deserves is based on ; How the representatives of a company mange conflict resolution, display respect, and support those from vulne trust a company deserves is based on ; How the representatives of a company mange conflict resolution, display respect, and support those from vulnerable demographics . As a nurse I have been privileged to work as part of multidisciplinary team in many settings of care. Integrity is one of the most important aspects of any field. I am writing a review because it is beyond my good conscience to expose any vulnerable individuals to the misgiving of this company. I was horrified to hear that an elderly member of my family with compromised mental health was coerced into a contract. I was further horrified when I heard that the other elderly partner of this individual went before the managment of this team pleading for aide and was treated so horribly. The contract had been signed when he was not present and able to assist his partner. Even if the contract could not be adjusted, the disrespect and unprofessionalism given to this couple left me close to tears. When the contract was asked to be revised , the female sales associate who sold the vehicle from this location, laughed at the misfortune of this couple….in their face! The elderly women returned with another member of her family and the manager refused to see them and they were told “I don’t want to see her face again”. When they refused to leave the team called the police. I am disgusted and horrified that a business can so callously prey on the vulnerable and than scoff at the pain of others. If individuals can show as little empathy, and character as they have for this couple, I am horrified to think of what else they take advantage of. If you have anyone vulnerable this is not the place to go, morals and integrity are missing in the character of the staff. More

Max Sesay is an amazing salesman. He was knowledgeable, passionate and fun to deal with. We will definitely look for Max when we are looking to buy another car. Max and the dealership are highly recommende passionate and fun to deal with. We will definitely look for Max when we are looking to buy another car. Max and the dealership are highly recommended by the Manion family. Thanks Max for an AMAZING experience! Jerrica loves her new ride! More

We were visit in Edmonton and our Kia Optima hybrid quit working (battery) I contacted service department they got us in the next morning and fixed the problem their device was excellent they updated me onc working (battery) I contacted service department they got us in the next morning and fixed the problem their device was excellent they updated me once the problem was identified and replaced the battery which corrected the issues . They also washed the car prior to its return and took care of a recall issue which I had just received in the mail prior to traveling to Edmonton. I was very satisfied with the service and would recommend them others . Thanks Mike S More

Good service, quality maintenance, always greeted with a smile and never let done after each visit. Employees are friendly and easy to talk to while providing quality services. smile and never let done after each visit. Employees are friendly and easy to talk to while providing quality services. More

Andrew Thomson went through the line up with me for a future purchase. He was informative, professional and knew the line up inside out! Great! future purchase. He was informative, professional and knew the line up inside out! Great! More

I met with Andrew when I visited this dealership and quickly felt at ease with him as he genuinely cared about me as a potential client. He was thoughtful and knowledgeable without the pushy ness of oth quickly felt at ease with him as he genuinely cared about me as a potential client. He was thoughtful and knowledgeable without the pushy ness of other sales associates I have encountered. I highly recommend him if you’re purchasing a vehicle. More

Andrew Thomson is such a great salesman!! He is kind, considerate of what you’re looking for, and always helps to find great deals!! Highly recommend going with Kia!! considerate of what you’re looking for, and always helps to find great deals!! Highly recommend going with Kia!! More

Amazing service, was helped by an awesome gentlemen named Andrew, who was super informative, friendly and genuinely was concerned about my service/questions. Very happy with my Kia! Thank you Andrew! Andrew, who was super informative, friendly and genuinely was concerned about my service/questions. Very happy with my Kia! Thank you Andrew! More

I was checking out the SUVs available and Andrew T’s knowledge regarding the models I was interested in was fantastic. Totally recommend working with him! knowledge regarding the models I was interested in was fantastic. Totally recommend working with him! More

I want to let North Edmonton Kia know how knowledgeable Andrew Thomson is about all the vehicles sold at your dealership. He is so patient explaining differences in the vehicles which quite often, we do n Andrew Thomson is about all the vehicles sold at your dealership. He is so patient explaining differences in the vehicles which quite often, we do not get at other dealerships. We are not currently in the market for a new vehicle but we are definitely going to stop by and see Andrew if we decide to purchase a Kia. Kia does have some beautiful vehicles. I rate Andrew a 5 star salesperson. More