North Edmonton Kia
Edmonton, AB
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326 Reviews of North Edmonton Kia
Excellent buying experience We previously owned a Ford Explorer, and although we loved it, as a family that travels we quickly ran out of room. On a recent holiday we quickly rea We previously owned a Ford Explorer, and although we loved it, as a family that travels we quickly ran out of room. On a recent holiday we quickly realized that the Explorer wasn't cutting it. So on our way back we stopped at the North Edmonton Kia and was approached by Marc, who quickly gave us the impression that he wasn't your typical car salesman. To make a long story short, after talking to Marc for awhile and getting a feel for what we wanted, we fell in love with the 2017 Sedona, and in 2 weeks after first stopping at the dealership we drove away in our new Sedona and have been in love with it ever since. This dealership was easily the best experience we've ever had buying a vehicle, and the first time we didn't have buyer's guilt. The van is great, the service was fantastic and Marc is the best sales person we've ever dealt with hands down. More
Upgraded my Soul I just upgraded my Soul. Traded in a 2016 SE model on a full load '18 Tech Turbo. Could not be any happier with the purchase. Marc Bessette once again I just upgraded my Soul. Traded in a 2016 SE model on a full load '18 Tech Turbo. Could not be any happier with the purchase. Marc Bessette once again knocked the deal out of the park, made everything on the paperwork side of the deal extremely easy to understand. Would definitely recommend you to go see him if you are in the market for a new Kia More
Purchased a new Kia Sorento. There was a faulty part on the vehicle when we viewed it. It was fixed immediately before pickup. Good sales service.Will be taking vehicle back for There was a faulty part on the vehicle when we viewed it. It was fixed immediately before pickup. Good sales service.Will be taking vehicle back for its regular servicing. More
friendly and efficient staff I have just purchased a KIA Niro. My experience with North Edmonton KIA was relaxed and efficient. I would definitely recommend purchasing a vehicle I have just purchased a KIA Niro. My experience with North Edmonton KIA was relaxed and efficient. I would definitely recommend purchasing a vehicle from North Edmonton KIA. This is the first vehicle I've purchased from them and I would definitely recommend my friends and family to visit North Edmonton KIA. More
BEST FAMILY EVER!! The north edmonton Kia group of people are like a little family! It's like your at home when your there. I couldn't of asked for better service! They' The north edmonton Kia group of people are like a little family! It's like your at home when your there. I couldn't of asked for better service! They're all so accommodating to all your needs. Thanks guys!!! More
Turned a bad day into a new van I was very satisfied with the services through North Kia. The visit started off on a bad note, bringing a dead 2 year old vehicle in is never a good s I was very satisfied with the services through North Kia. The visit started off on a bad note, bringing a dead 2 year old vehicle in is never a good start but they helped us through everything and was able to put us into a 2016 Sedona with more features than our dead one for the same monthly payments. We arrived literally at closing time but the boys and manager listened to our complaints and took the keys so that it could be looked at in the morning. They phoned the next day and had us come in the look at vehicles they had set aside. Chance was extremely helpful and within a few days we were driving away in our new 2016 Sedona. Thank you Chance and staff for all you did to get things moving quickly and efficiently. More
Great, friendly, knowledgeable staff They listened to what I wanted in a vehicle and made it happen. The Salesperson also reviewed all the vehicles features with me so that I was well inf They listened to what I wanted in a vehicle and made it happen. The Salesperson also reviewed all the vehicles features with me so that I was well informed. Thank you so much for your service. More
AMAZING CUSTOMER SERVICE I dealt with Marc Bessette and he went above and beyond for me!! I dealt with other dealerships and he was the only one to step up and get the job don I dealt with Marc Bessette and he went above and beyond for me!! I dealt with other dealerships and he was the only one to step up and get the job done. If I could give a higher rating I would. Highly recommend Kia edmonton north. I will never go to another dealership!! His service team had exceptional customer service and were truly amazing in such a stressful time for me. More
Worst Customer Service! Did not have a pleasant experience at this dealership, quite the contrary. Due to length restrictions, I will condense my experience to a few sentenc Did not have a pleasant experience at this dealership, quite the contrary. Due to length restrictions, I will condense my experience to a few sentences. Firstly, I left in tears after I felt I had been mistreated by one of their sales reps. He did come over afterwards and offer an apology, so that made me feel a little better. However, I was still in quite a bit of shock that I left a car dealership in tears, and was treated so poorly at an establishment that is supposed to hold customers in the highest regard. Compounding matters, was how I was subsequently treated by members of their management team. In short, it took taking my complaint to Kia Canada Inc, to get a formal apology from the dealership for how I was treated that day. I ended up with two apologies, one that was sincere/genuine from Brian Hickey (dealer principal) who sent an e-mail (even being out of the country at the time), and the other was disingenuous from a member of management. Just when I thought all had been rectified, I was mistreated again (by the same member of management who offered the disingenuous apology a couple days prior) because he was unhappy with the fact that I was posting reviews about their dealership on the internet. As a result, I personally wrote a letter to Kia Canada Inc.'s executives to inform them of the latter experience with that particular person and how I was again, mistreated at this dealership (now by management). In conclusion, I will not be purchasing a vehicle from this dealership in my lifetime as a result of how I was so poorly treated by almost everyone I encountered there. More
Above and beyond Always helpful, no pressure, great sales, financial and service staff! Quick service! Had purchased a Kia Optima about seven months ago and realized i Always helpful, no pressure, great sales, financial and service staff! Quick service! Had purchased a Kia Optima about seven months ago and realized it wasn't the car for me so I decided to look at a jeep at another dealership. For whatever reason this dodge dealership couldn't deliver and kept me waiting for four days waiting to hear if I got the jeep or not so I decided to go to kia north Edmonton to see Grant who had sold me my optima. He found the exact jeep I wanted from another dealership and sold it to me for better payments than the dodge dealership could!!! I was thoroughly impressed and am super happy with my new jeep!! Thanks guys!! More