North Edmonton Kia
Edmonton, AB
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324 Reviews of North Edmonton Kia
Purchased a new Kia Sorento. There was a faulty part on the vehicle when we viewed it. It was fixed immediately before pickup. Good sales service.Will be taking vehicle back for There was a faulty part on the vehicle when we viewed it. It was fixed immediately before pickup. Good sales service.Will be taking vehicle back for its regular servicing. More
friendly and efficient staff I have just purchased a KIA Niro. My experience with North Edmonton KIA was relaxed and efficient. I would definitely recommend purchasing a vehicle I have just purchased a KIA Niro. My experience with North Edmonton KIA was relaxed and efficient. I would definitely recommend purchasing a vehicle from North Edmonton KIA. This is the first vehicle I've purchased from them and I would definitely recommend my friends and family to visit North Edmonton KIA. More
BEST FAMILY EVER!! The north edmonton Kia group of people are like a little family! It's like your at home when your there. I couldn't of asked for better service! They' The north edmonton Kia group of people are like a little family! It's like your at home when your there. I couldn't of asked for better service! They're all so accommodating to all your needs. Thanks guys!!! More
Turned a bad day into a new van I was very satisfied with the services through North Kia. The visit started off on a bad note, bringing a dead 2 year old vehicle in is never a good s I was very satisfied with the services through North Kia. The visit started off on a bad note, bringing a dead 2 year old vehicle in is never a good start but they helped us through everything and was able to put us into a 2016 Sedona with more features than our dead one for the same monthly payments. We arrived literally at closing time but the boys and manager listened to our complaints and took the keys so that it could be looked at in the morning. They phoned the next day and had us come in the look at vehicles they had set aside. Chance was extremely helpful and within a few days we were driving away in our new 2016 Sedona. Thank you Chance and staff for all you did to get things moving quickly and efficiently. More
Great, friendly, knowledgeable staff They listened to what I wanted in a vehicle and made it happen. The Salesperson also reviewed all the vehicles features with me so that I was well inf They listened to what I wanted in a vehicle and made it happen. The Salesperson also reviewed all the vehicles features with me so that I was well informed. Thank you so much for your service. More
AMAZING CUSTOMER SERVICE I dealt with Marc Bessette and he went above and beyond for me!! I dealt with other dealerships and he was the only one to step up and get the job don I dealt with Marc Bessette and he went above and beyond for me!! I dealt with other dealerships and he was the only one to step up and get the job done. If I could give a higher rating I would. Highly recommend Kia edmonton north. I will never go to another dealership!! His service team had exceptional customer service and were truly amazing in such a stressful time for me. More
Worst Customer Service! Did not have a pleasant experience at this dealership, quite the contrary. Due to length restrictions, I will condense my experience to a few sentenc Did not have a pleasant experience at this dealership, quite the contrary. Due to length restrictions, I will condense my experience to a few sentences. Firstly, I left in tears after I felt I had been mistreated by one of their sales reps. He did come over afterwards and offer an apology, so that made me feel a little better. However, I was still in quite a bit of shock that I left a car dealership in tears, and was treated so poorly at an establishment that is supposed to hold customers in the highest regard. Compounding matters, was how I was subsequently treated by members of their management team. In short, it took taking my complaint to Kia Canada Inc, to get a formal apology from the dealership for how I was treated that day. I ended up with two apologies, one that was sincere/genuine from Brian Hickey (dealer principal) who sent an e-mail (even being out of the country at the time), and the other was disingenuous from a member of management. Just when I thought all had been rectified, I was mistreated again (by the same member of management who offered the disingenuous apology a couple days prior) because he was unhappy with the fact that I was posting reviews about their dealership on the internet. As a result, I personally wrote a letter to Kia Canada Inc.'s executives to inform them of the latter experience with that particular person and how I was again, mistreated at this dealership (now by management). In conclusion, I will not be purchasing a vehicle from this dealership in my lifetime as a result of how I was so poorly treated by almost everyone I encountered there. More
Above and beyond Always helpful, no pressure, great sales, financial and service staff! Quick service! Had purchased a Kia Optima about seven months ago and realized i Always helpful, no pressure, great sales, financial and service staff! Quick service! Had purchased a Kia Optima about seven months ago and realized it wasn't the car for me so I decided to look at a jeep at another dealership. For whatever reason this dodge dealership couldn't deliver and kept me waiting for four days waiting to hear if I got the jeep or not so I decided to go to kia north Edmonton to see Grant who had sold me my optima. He found the exact jeep I wanted from another dealership and sold it to me for better payments than the dodge dealership could!!! I was thoroughly impressed and am super happy with my new jeep!! Thanks guys!! More
Positive Experience in Purchasing Pre-owned vehicle While having my Kia vehicle serviced at Kia North Edmonton, had a discussion with a Sales Rep who asked about trading in my 2014 Kia. Replied I was ha While having my Kia vehicle serviced at Kia North Edmonton, had a discussion with a Sales Rep who asked about trading in my 2014 Kia. Replied I was happy with my current vehicle which was problem-free and running well . He told me no problem - if/when I did decide, they would give me a good price for my Kia and a great deal on the choice of solid vehicles (both new + used) to choose from. Several days later, I decided to start looking around at late model Kias and test drove a few different models. Had some preliminary discussions with Scott Hourie who answered all my questions and asked me what North Edmonton Kia could do to earn my business. Further research brought me to Internet Sales Mgr Kevin Wolchansky who made the shopping experience pressure-free and was a pleasure to deal with in the search, negotiation and final purchase of my pre-owned '17 Sorento. If you are looking for a new or pre-owned vehicle, I would recommend North Edmonton Kia. More
Amazed with the excellent service I was completely blown away at how friendly, supportive, and accommodating the staff were to help me purchase my new vehicle! I honestly couldn't have I was completely blown away at how friendly, supportive, and accommodating the staff were to help me purchase my new vehicle! I honestly couldn't have asked for anything better! And I'm in love with my new ride! Thumbs up Kia More