North Edmonton Kia

The shuttle driver This is not in regards to Hartley. It’s in regard to the early morning driver. ( I think his names zachariah) Today another customer and I were in the This is not in regards to Hartley. It’s in regard to the early morning driver. ( I think his names zachariah) Today another customer and I were in the van. Driver asked if we were in a rush we said no. We agreed to drop me off first. 40st 134 ave area. Other customer needed nait. We were driving down 137 ave when we were approaching 113a st. I realized it’s faster to drop the other customer off first. Then me. Then driver can take 137 ave back. So I piped up and said “actually if u turn right here (113a st) you can get to nait in roughly 8 minutes” ..... driver says “no id have to take yellowhead” first off who cares if you need to jump on the yellowhead. Either way I said “no you take a left onto 127 ave and a right onto 97 st and bam naits straight ahead” well, I’m not sure I even got my whole sentence out before the driver says with a slightly raised tone of voice “I was a cab driver and shuttle driver for many years my whole life. I know” I said “but it’s literally right there...” he said “no your wrong it’s not”......... I said “okay. that’s fine my dear.....” and we continued to my home. Well I live in a town home complex... so when we approached the complex, driver asks me “do I pull in here?” I responded with “well i don’t know you were a driver for many years your whole life you said shouldn’t you know?” He laughed in annoyance to my comment and said “ok” I said “next time don’t be a smart a** it’s rude and uncalled for” driver says in a loud and angry tone of voice “You need to not open your mouth so much hey, don’t talk so much”..... I also had the visor down to block the sun... well the driver got into my personal space and slammed the visor up very hard... this actually had me scared. He did say something to but I didn’t hear. So I said to him “now your going to display violent behaviours, stop and let me out.” (I was maybe 20 feet from my door way so I didn’t mind jumping out early). The customer in the back told me to just write a letter. I won’t take the morning shuttle ever again if it’s this individual. I’ll hang out at Kia till Hartley comes on shift. A customer should never feel fearful of their well being while dealing with a representative of the business. And given the last time I was with this guy he was actually ok, means that today he’s in a bad mood and can’t control his anger in the work place. I work in retail, and know that customer service is your key component to even having customers. I come back to North edmonton for the past 2 and a half years even though Sherwood is closer cause I love the staff. I love the customer service I receive from everyone there. I recommend this location to everyone I speak to. Which is why I still do a high rating. I won’t have 1 person ruin my thoughts on Kia... But I will say, watch what you say to this driver cause clearly he can’t handle his frustrations towards people in a professional manner. Thank you, More

Bill Sake Nice Fellow, does not do the greasy salesman, nor the talking down to you if you are a female. Very friendly and is there for you even after the sale Nice Fellow, does not do the greasy salesman, nor the talking down to you if you are a female. Very friendly and is there for you even after the sale. More

Bill Sake Super cool guy. I learnt a lot about vehicles. He was very patient with us especially considering it was our first experience purchasing a brand new v Super cool guy. I learnt a lot about vehicles. He was very patient with us especially considering it was our first experience purchasing a brand new vehicle and the fact that we we don’t know much about vehicles. I visited a couple of dealerships before meeeting Bill and most were quite aggressive. They called constantly and only seemed interested in closing the deal. Definitely not our experience with Bill. And the best part is that we got the price we were looking for with all the extra perks we requested at no cost. They even threw in a free detail for my older car. No complaints here. More

Friendly, funny and honest service We didn't intend to walk away with a new vehicle, but we're sure glad we did! Chris Smallwood was amazing to deal with, right from the first introduct We didn't intend to walk away with a new vehicle, but we're sure glad we did! Chris Smallwood was amazing to deal with, right from the first introduction. He was funny, attentive, honest, and we never once felt like we were being "sold" to. Kevin and Chris Bowles also great, we really appreciated how welcomed we felt and how quickly they responded to questions. I have never laughed so much during the purchasing of a new vehicle...and I appreciate that they didn't try to sell me the most expensive vehicle, but one that was in my price range and met my needs. Thank you!!! More

Amazing Told them which car i wanted. told them i wanted everything done by noon the same day.. And they did it. amazing dealership i do recommend Told them which car i wanted. told them i wanted everything done by noon the same day.. And they did it. amazing dealership i do recommend More

I loive how I was treated Hi Matt just wanted to pass along how pleased I am with the service you have provided to me. Hopefully I have an opportunity to send customers your Hi Matt just wanted to pass along how pleased I am with the service you have provided to me. Hopefully I have an opportunity to send customers your way. More

Awesome dealership Went in to get a good deal on a new car job was very professional and made sure that the good deal was there for us to take. Would recommend this deal Went in to get a good deal on a new car job was very professional and made sure that the good deal was there for us to take. Would recommend this dealership and Josh to anyone. More

Bye bye mommobile, hello fun Purchasing a vehicle is intimidating. they made it fun. I was able to get what I wanted in a vehicle without going over my budget Purchasing a vehicle is intimidating. they made it fun. I was able to get what I wanted in a vehicle without going over my budget More