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Nor-Lan Chrysler Dodge Jeep Ram

Grande Prairie, AB

3.7
247 Reviews

12517 100 St

Grande Prairie, AB

T8V 4H2

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247 Reviews of Nor-Lan Chrysler Dodge Jeep Ram

September 15, 2022

I purchased a 2019 ram 1500 classic roughly 8 months ago. When i bought the truck i was very specific about what i needed! At the top of the list was reliability, i said i didn't want a vehicle that would ni More

by bullfart1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenan Jones
August 02, 2022

Book I. To reset my tire pressure system, service writer got unit I. Quickly, tech found problem and completed repairs in timely manner More

by Terrytissington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanne Bowers
July 25, 2022

Got a oil change, and everything was top notch! Answered my questions around synthetic oil More

by Terrytissington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luv bay employees and partsman Ralph
July 24, 2022

The service staff is very knowledgeable and friendly. My vehicle was diagnosed in a timely fashion and I am confident the work will be complete quickly and efficiently. Thanks Norlan. More

by Tess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Crerar
July 13, 2022

We purchased our Grande Cherokee Limited X a couple of years back from Tyler who was awesome. Just had an oil change/service and the service department is very efficient and friendly. Thank you More

by tjohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil express technician
Jul 13, 2022 -

tjohnston responded

Nor-Lan Chrysler Dodge Jeep Ram Jul 13, 2022 tjohnston We purchased our Grande Cherokee Limited X a couple of years back from Tyler who was awesome. Just had an oil change/service and the service department is very efficient and friendly. Thank you

April 26, 2022

Dealership was fast courteous and professional. They took good care of us and explained everything. More

by carol folks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breanne Bowers
April 25, 2022

Brought my truck in for a recall and repairs, staff was very courteous and my truck was done in a timely manner, will definitely keep on bringing my truck there. Thumbs up 👍 More

by rt3585
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry
April 07, 2022

Just purchased a 2017 Jeep Cherokee Trail Hawk from NorLan. I dealt with Harsh and Ryan and had my vehicle purchased in a couple of hours. Excellent service and very efficient! I love my Jeep! Thanks More

by speirchuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harsh
March 25, 2022

This review is very late, but worth it. My wife and I are very happy with our purchase of our 2019 1500 Ram Classic. We purchased it in August of 2019. I would recommend to any of my friend More

by rpelchat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Whittaker, Kayla Crerar, Chanice Hill, Breanne Bowers, Brenan Jones
March 04, 2022

DO NOT DEAL WITH THIS DEALERSHIP! ! I had a deal on a used vehicle with them, financing was all done, they were just waiting on a part to come in to fix this vehicle. Then after waitin More

by Eric Corbiere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Mar 21, 2022 -

Nor-Lan Chrysler Dodge Jeep Ram responded

We are sorry to see you feel this way Eric. Without a deposit or signed paperwork, we cannot hold a vehicle. You did not want to secure your deal, and we had a customer that was wanting to purchase this vehicle without the backordered parts.

Mar 21, 2022 -

Eric Corbiere responded

I asked to signed the paperwork and finalize it and got ghosted. So the fault didn’t lie on me. And your dealership wanted $500 deposit. I was willing to get the finance papers signed as everything was done and just waiting on a signature. And when I said I was going to sign I got no response back. I have the text messages if anyone wants to see the proof.

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