Nor-Lan Chrysler Dodge Jeep Ram

Customer service M. VERN LIND gave me a bad attitude over the phone today and even hang up on me while i was just calmly trying to explain a situation. Then when i picke VERN LIND gave me a bad attitude over the phone today and even hang up on me while i was just calmly trying to explain a situation. Then when i picked-up my vehicle, M.VERN LIND raised his voice, became aggressive and almost pushed me and he discredited me asking if i knew how to read while i was asking his name regarding again his immediate bad behavior towards me. If you have a service appointment ask for another person because this individual can be aggressive and cause a situation to degraded. This type of behavior is unacceptable and should not be working in a environment involving clients. I left Norlan stress-out. Not pleasant at all. More

Patrick corpuz is great. Purchasing a vehichicle is very easy. He explain everything. He is knowlegeable what he doing. For sure i will go back to nor-lan chrysler bec of pat Purchasing a vehichicle is very easy. He explain everything. He is knowlegeable what he doing. For sure i will go back to nor-lan chrysler bec of patric corpus and recommend to my friends and family. More

Read your invoices, (if they will let you read them). When they break things during a specified repair they will charge you for parts that they break as well labor to install This dealership has went fo When they break things during a specified repair they will charge you for parts that they break as well labor to install This dealership has went for xxxx since they moved into new location. Service Manager is a joke. More

It seems that the need to pay for the new building is to have technicians that work via “piecemeal” pad their time on anything they can’t figure out. It is beyond me how a quote for repairs can be $3400 and have technicians that work via “piecemeal” pad their time on anything they can’t figure out. It is beyond me how a quote for repairs can be $3400 and then 6 months later when the vehicle is “fixed” the final invoice comes in at $ 8500? I will never step foot on the property again,terrible service dept,terrible communication,excuse after excuse, More

Kelvin and his team at the oil change bay were awesome . in quickly and easy friendly service,and the new Building looks awesome in quickly and easy friendly service,and the new Building looks awesome More

This dealership is always pleasant to deal with and they get my vehicle in quickly! get my vehicle in quickly! More

Great and Courteous service. Always very professional. Keeps me coming back for all my service needs. Tom Devoe Always very professional. Keeps me coming back for all my service needs. Tom Devoe More

I have just recently pitched my 4th vehicle from NorLan and I always keep coming back! Big thanks to Brenan, Lucas, Shenif and Breanne for everything this time around, it’s always a pleasure! and I always keep coming back! Big thanks to Brenan, Lucas, Shenif and Breanne for everything this time around, it’s always a pleasure! More

Shout out to Tyler Johnston for the excellent service on helping me find the perfect vehicle!!!!! helping me find the perfect vehicle!!!!! More

I purchased a 2019 ram 1500 classic roughly 8 months ago. When i bought the truck i was very specific about what i needed! At the top of the list was reliability, i said i didn't want a vehicle that would ni When i bought the truck i was very specific about what i needed! At the top of the list was reliability, i said i didn't want a vehicle that would nickle and dime me to death! Now this truck has a failed lifter, bad ball joints, a bad fuel pressure sensor, and bad shock absobers in the rear end making the truck undrivable!! And norlan is refusing to fix it for me!! I haven't had the truck a year, and this is what i get?! More