NewRoads Chrysler Dodge Jeep

GREAT SERVICE ON WARRANTY WORK While travelling just after warranty work at another dealer in Northern Ontario I had a major oil leak. Jill in Service got me in, assessed and a rent While travelling just after warranty work at another dealer in Northern Ontario I had a major oil leak. Jill in Service got me in, assessed and a rental in my hands ALL within 2 hours!! The job turned into a major one and was a little longer than was expected BUT Jill told me to call often and check on the progress. I needed to do this as I was in a time crunch to get home and start my vacation. It all worked out in the end with no more oil leaks or burning back home , about 650 kms. Thanks again Jill!!! Johnnie More

2014 Jeep Cherokee Trailhawk We bought a new Jeep Cherokee, which is a really nice vehicle. Our salesman, Garry, made the whole process as easy and painless as possible. In just We bought a new Jeep Cherokee, which is a really nice vehicle. Our salesman, Garry, made the whole process as easy and painless as possible. In just a few short days, we were driving our new vehicle off the lot. This is our second vehicle purchased at MacIver Dodge, and we would definitely buy there again. The service is great there as well. More

Great Service!! John was excellent to work with and gave me great customer service. He was professional, friendly and extremely knowledgable. I would recommend him t John was excellent to work with and gave me great customer service. He was professional, friendly and extremely knowledgable. I would recommend him to anyone thinking of purchasing a jeep. More

Friendly and knowledgeable! Gary was a pleasure to deal with and really knows his stuff. He made the purchase easy and fast and got us a great deal, Thanks Gary & Mac Iver! Gary was a pleasure to deal with and really knows his stuff. He made the purchase easy and fast and got us a great deal, Thanks Gary & Mac Iver! More

New Experiences I have always been a "GM Man" but my recent experience with them left a lot to be desired! As Chance has it while visiting my son in Newmarket I sugg I have always been a "GM Man" but my recent experience with them left a lot to be desired! As Chance has it while visiting my son in Newmarket I suggested going to a Jeep dealership to just test drive a Jeep. We ventured to McIvers and met Garry McIntaggart upon our arrival. Not only did I test drive and further fall in love with the Wrangler but Garry's great personality, knowledge and attention to us drove me to the grand idea of " eh why not buy now and stop putting it off". Well the rest is now history and I am a proud owner of a Jeep Wrangler thanks to Garry and a fine product. I also would like to thank all the other employees that I met and dealt with during my visits to your dealership as without exception I found them to be courteous, helpful and knowledgeable. I look forward to a long and enjoyable relationship with MacIver Dodge and to Chrysler Canada. Thanks again to Garry and MacIver Dodge! An EX-GM MAN" and now a reborn Chrysler Kid! More

Barrie Dealerships, take note! Thank you MacIver Dodge! The first phone call to MacIver Dodge I had a sales representative say "Thank you for calling"! I was amazed at that point. Thank you MacIver Dodge! The first phone call to MacIver Dodge I had a sales representative say "Thank you for calling"! I was amazed at that point. We had been looking for several weeks and was very disappointed with the service in Barrie. I had been to Kia Barrie 3 times, we actually made an appointment to test drive 2 vehicles and the rep didn't bother to show up. I have yet to receive a follow up call from these people. They clearly didn't want to sell me a car. Hyundai didn't seem to care either. We were there twice , still no follow up call. Barrie Chrysler, we were so close to buying and were not impressed with the sales person we decided to see if another Chrysler dealership could provide better service. That's when I called MacIver Dodge and thank goodness we did. Service means alot and these people know how to do it. I will drive to Newmarket for all my service needs and further purchases. I have received emails and follow up calls making sure we are happy with our new purchase. Thank you MacIver Dodge for caring so much about people, for the service you give, for doing your absolute best and going the extra mile to make sure we got what we were looking for. I have recommended you to many. You have made life long customers!! Thank you! Lisa & Paul Reid More

Excellent experience purchasing new vehicle We recently purchased a new Dodge Journey. We spent a lot of time researching different vehicles and our original experience at MacIver definitely mad We recently purchased a new Dodge Journey. We spent a lot of time researching different vehicles and our original experience at MacIver definitely made our decision where to buy easier once we decided on the vehicle itself. We were very impressed on both occasions we attended and felt very comfortable with Felix and the surroundings. We appreciated his truthfulness and assistance in making that final decision. He tried very hard to get us a price that we were comfortable with and went out of his way to assist in the process. He has been very attentive both in person and on the phone. We really appreciate his help and the professional manner he demonstrated. Thanks Felix! More

2014 Jeep Cherokee Purchase Jim Mallinos did a great job. I ordered the 2014 jeep cherokee and it took three months to get delivery. This was surprising. Knowledge of how the new Jim Mallinos did a great job. I ordered the 2014 jeep cherokee and it took three months to get delivery. This was surprising. Knowledge of how the new technology package worked was nil. Otherwise the overall experience was great. More

Never go back again. 2014-06-04 This is the third time I have visited this dealership. The first time I just wanted to ask a question. As soon as I started with I dr 2014-06-04 This is the third time I have visited this dealership. The first time I just wanted to ask a question. As soon as I started with I drive a Fiat 500 I got we don't do warranty work on them here. I didn't get to finish my question and they were telling me no. All I wanted to know was if is they could take a picture of an area where the paint was peeling and email it to Village Chrysler which is located in Ajax for me. The lady shut me down instantly and didn't want to hear what I had to say. I requested the Service Manager and he was able to assist me. The second time I went in to purchase a bulb for my rear brake light. The gentleman on the parts desk was wonderful and had Matt (an apprentice) put the bulb in for me. Matt was very professional and helpful. The third and I might add the last time I went in for an oil change. I was getting a warning light on my instrument panel about my running lights not working. I started to explain about the warning light and instantly was shut down again by one of the women at the service desk and at the same time by a man that was behind the counter also. They started telling me they don't do warranty work in Fiats. I suggested that maybe they should let me finish my question before they said no to me. All I wanted was for the mechanic to confirm that my running lights were working. As I was cashing out I advised them that I would not be back for service at their location and that I just wanted to pay and have my warranty book returned to me. Once again Matt was the one that did the service on my vehicle. He was very professional and helpful. Matt checked my lights with me looking on and we determined that I would have to bring my vehicle to Village Chrysler in Ajax for them to check this issue out for me. More

Great Job! Very happy with the friendliness of your staff! Efficient in supplying parts. The wait time to fix my "sway bar links" was very quick -- a person wi Very happy with the friendliness of your staff! Efficient in supplying parts. The wait time to fix my "sway bar links" was very quick -- a person with a busy and hectic schedule appreciates it. Thanks for squeezing me in last minute. The "rattle rattle" sound has gone bye bye! More