NewRoads Chrysler Dodge Jeep

Wonderful experience the staff was helpful and courteous. I Would recommend to family and friends I Would recommend to family and friends More

I made an appointment to drop off my vehicle for a diagnostic. I brought it to this service centre location on Thursday July 28 2022 at 4:30 pm to leave it overnight for the next morning to be seen. B diagnostic. I brought it to this service centre location on Thursday July 28 2022 at 4:30 pm to leave it overnight for the next morning to be seen. Because I was out of town I stayed in Newmarket overnight, they said they would call me once they determined the issue. Fri July 29th at 12:30 I still had not heard anything so I called at 12:45 ish to ask what was happening. The service centre personnel said the car hadn’t even been looked at and at this point “it looks grim”. Ummmmm I felt like I was getting a cancer diagnosis without seeing the doctor. I asked when will it be seen, they said there is no guarantee it can be seen. What? I made and had an appointment, and the car was dropped the night before. They said I could wait and call back at 5, but still no guarantee that it would have been looked at. Hmmmmm, I asked well then would you look at it the following day? They said “oh no, we don’t work on the weekends”. What? So now I have to leave my only transportation there all weekend until Monday? Which is a holiday? I got a ride back from my 80 year old mom and picked up my car. What a waste of time, and what terrible service. Will I ever go back there? Answer: at this point it looks grim. More

Good and nice sale consultant with a nice follow up. I like friendly and nice communication I like friendly and nice communication More

Great service! They were able to get me right in for a well needed oil change. The young guy Adam that worked on my vehicle was very professional. They were able to get me right in for a well needed oil change. The young guy Adam that worked on my vehicle was very professional. More

Shahab, was awesome! Made the purchasing of my new 2021 Jeep Wrangler Rubicon go so smooth. Very easy going and a pleasure to work with while purchasing my new Jeep. Deal Made the purchasing of my new 2021 Jeep Wrangler Rubicon go so smooth. Very easy going and a pleasure to work with while purchasing my new Jeep. Dealership was clean and offered a table full of different beverages. All in all, a great experience. Thanks Shahab. More

Arash was very helpful, definitely recommend Newroads. They are professional and they don’t rush you into making a decision They are professional and they don’t rush you into making a decision More

Salesman Brian Conybeare was a pleasure to deal with. Made things very easy and painless Made things very easy and painless More

Great team, always friendly and knowledgeable!I have Great team, always friendly and knowledgeable! I have purchased several new trucks and cars from Dale Dever, he has ALWAYS gone above and beyond to m Great team, always friendly and knowledgeable! I have purchased several new trucks and cars from Dale Dever, he has ALWAYS gone above and beyond to make sure I’m 100% satisfied! Thanks again for all you do, keep up the great customer service!!! More

I usually don't write reviews but I owe it to the public consumer to be aware that I was NOT impressed with my experience with Dale Dever. He was the sales representative that served me that day. I am not consumer to be aware that I was NOT impressed with my experience with Dale Dever. He was the sales representative that served me that day. I am not writing this review because of the unfair appraisal price of my vehicle (well below market value). I am writing this review because Dale was not a nice person to deal with... Needless to say, I made my stay at NewRoads as short as possible. I've had much better experiences elsewhere. Best of luck if you go to NewRoads Chrysler in Newmarket. I hope you have a better sales person serve you. More

Great ppl to deal with. No surprises . Truck was ready when i got there . Highly recommend. when i got there . Highly recommend. More