NewRoads Chrysler Dodge Jeep
Newmarket, ON
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686 Reviews of NewRoads Chrysler Dodge Jeep
Brought our trunk in for service. Our issue was not resolved. Service Centre was poor. The GSM Michael Dempsey and our Sales representative Brian Coneybeare made sure we were well taken care of and we resolved. Service Centre was poor. The GSM Michael Dempsey and our Sales representative Brian Coneybeare made sure we were well taken care of and we were very happy when we left. Thank you so much. More
Very friendly team a pleasure to deal with,Dealership Very friendly team a pleasure to deal with, Dealership was clean vehicle was ready ahead of agreed time Very friendly team a pleasure to deal with, Dealership was clean vehicle was ready ahead of agreed time More
Brian was great! Knowledgeable with both new and used vehicles. Listened to what we needed and found us not 1 but 2 perfect vehicles to meet all our families needs. Made the whole process easy and seamle vehicles. Listened to what we needed and found us not 1 but 2 perfect vehicles to meet all our families needs. Made the whole process easy and seamless. Would recommend him to everyone! More
Michael and Brian at new roads were awesome! They made the process so easy! Great customer service and experience! We are very happy with our purchase! the process so easy! Great customer service and experience! We are very happy with our purchase! More
When I showed up at the dealership to look at the car I was interested in, Mike immediately ended his phone call and proceeded to help me .Also he answered every call I made to him, never going to voice ma was interested in, Mike immediately ended his phone call and proceeded to help me .Also he answered every call I made to him, never going to voice mail. Everybody at the dealership was also very kind. Thank u all More
The guys at NEW ROADS were fantastic.Chris was very The guys at NEW ROADS were fantastic. Chris was very helpful with getting me into my new RAM 1500. It was was quick and smooth. Thanks guys The guys at NEW ROADS were fantastic. Chris was very helpful with getting me into my new RAM 1500. It was was quick and smooth. Thanks guys More
Great overall experience with the salesperson. Would definitely recommend Mike H. Was shocked I had the engine light come on with under 700 km's, but service rectified the issue. definitely recommend Mike H. Was shocked I had the engine light come on with under 700 km's, but service rectified the issue. More
Dealing with Brian Coneybeare for my Grand Caravan ended up being a great experience. He listened when I told him what features I wanted in my new vehicle and didn't try to sell me extra features that I di up being a great experience. He listened when I told him what features I wanted in my new vehicle and didn't try to sell me extra features that I didn't need. He even called me a few times after I took it home to make sure that everything was up to par. This kind of service is hard to find nowadays and should be more common in today's world. Thank you Brian. More
Warning: DO NOT buy a car from New Roads Chrysler. I’ve never encountered such shady business practice. I’m your run-of-the-mill naive and loyal customer, in for my second purchase in four years and a regu never encountered such shady business practice. I’m your run-of-the-mill naive and loyal customer, in for my second purchase in four years and a regular service customer. Of all potential buyers, I should be high on their retention list. Not only did they deceitfully sell me a car they couldn’t acquire but are now refusing to honour the deal. We were given excuse after excuse so they could run out the month, and the current promotion, until suddenly, on the 29th, they got in touch to inform us they couldn’t secure the vehicle we bought. They claimed to try to get 3 alternative vehicles, for which we conceded to lower specs, no doubt in an attempt to strong-arm us into canceling the deal. Additionally, I’ve ended up with a hard check on my credit for no reason. I’ve now read multiple reviews and see this is a common practice of theirs. We were buying a top-line trim.. and paying above the odds for it. So, buyer beware!! More