Mainland Ford

Manners needed My husband and I were looking for a new truck and van, found ones we liked, talked to Taylor about the truck and then decided to take a breath and thi My husband and I were looking for a new truck and van, found ones we liked, talked to Taylor about the truck and then decided to take a breath and think about it, Taylor walked away, didn't shake hands let alone say goodbye and went inside leaving us stunned. The manager phoned us, was exceptionally nice and great customer service until the papers were signed and then it went to crap. We were promised 2 gifts with the purchase of 2 vehicles and then went back on their word. They got their money and that was that. Taylor evening got commission on both vehicles even after we never even saw him again. He definitely didn't earn it and needs a lesson in manners. More

fast and done on time Raj was very helpful with my visit at the dealership since the reno's. Car was done right and finshed the same day. Thank you Raj was very helpful with my visit at the dealership since the reno's. Car was done right and finshed the same day. Thank you More

For service Service advisor have enough knowledge about your car for service and information that you to know about your car for maintenance. They are reliable an Service advisor have enough knowledge about your car for service and information that you to know about your car for maintenance. They are reliable and defendable in terms of time schedule and drop/pick up in case your car needs more time in the service More

Denim The dealership was very helpful.Our salesperson Chris was very helpful.Dave ,manager I believe was very accommodating and fair.Steve MacNeil also kept The dealership was very helpful.Our salesperson Chris was very helpful.Dave ,manager I believe was very accommodating and fair.Steve MacNeil also kept me informed and extras were performed in a timely manner . More

excellemt service They were very friendly, did not need to wait for someone to attend. The service was done earlier than stated. My vehicle was cleaned inside and out! They were very friendly, did not need to wait for someone to attend. The service was done earlier than stated. My vehicle was cleaned inside and out! Awesome service! More

Review Mainland Ford My experience at Mainland Ford is nothing but good so far. Good customer service, I am pleased with the level of professionalism shown . I had a genui My experience at Mainland Ford is nothing but good so far. Good customer service, I am pleased with the level of professionalism shown . I had a genuine concern and it was addressed in a timely manner. Keep up the good work! More

Excellent job It was an excellent experience at mainland ford employees. Especially Tyler, he called my wife and the next day I met him and I got a new Ford Escape. It was an excellent experience at mainland ford employees. Especially Tyler, he called my wife and the next day I met him and I got a new Ford Escape. Thank you guys, I will surely recommend you to my friends and families More

Great Service. Tyler Puskas. Thank you for your kind service. I recommend you to all customers. Best car, best service, best price, everything is the best.Thank you. Tyler Puskas. Thank you for your kind service. I recommend you to all customers. Best car, best service, best price, everything is the best.Thank you. More

xxxxty service They put cheap stuff in your car , they only use regular oil in every car but would charge you for synthetic , ripping people off ! I would definitely They put cheap stuff in your car , they only use regular oil in every car but would charge you for synthetic , ripping people off ! I would definitely recommend to find another dealership More

Terrible buying experience I purchased a 2008 dodge ram 1500 from this dealership and at first was seemed like a good deal I was getting. I was able to get the dealer down 1000$ I purchased a 2008 dodge ram 1500 from this dealership and at first was seemed like a good deal I was getting. I was able to get the dealer down 1000$ from original which was a great deal considering the condition the truck was in, the only thing that seemed wrong was that it seemed like it had an alignment issued. We both agreed on the price and I gave a deposit of 2000$ to ensure the truck was mine, and that the truck would get fixed and I would pick it up the following day. The next day I get a call while. I'm at work saying that it wasn't an alignment issue the ring and pinion on the right side needed to be fixed and it would cost 1500$ to fix. The guy I was dealing with seemed really adamant on not wanting to sell me the truck because he told mebasically what would happen if I didn't pay the extra 1500 dollars on top of the price we agreed on etc. He told me they wouldn't make wny money if he fixed the issue and sold it for the price we agreed on. But I needed transport for work asap so I told them to fix the issue and I would still buy. This was a terrible first time buying experience buying from a dealership, the sales man was very hard to understand and once a price is agreed upon it is very unprofessional to go back in your world even if your not making as much money as you would like. On top of the door behind the passenger side is unable to open from the inside (was not aware of this) and 2 weeks after the module for the window wiper broke and was told it was a 650$ fix for the one side. I would not recommend buying from this dealership. More