Mainland Ford

Review Mainland Ford My experience at Mainland Ford is nothing but good so far. Good customer service, I am pleased with the level of professionalism shown . I had a genui My experience at Mainland Ford is nothing but good so far. Good customer service, I am pleased with the level of professionalism shown . I had a genuine concern and it was addressed in a timely manner. Keep up the good work! More

Excellent job It was an excellent experience at mainland ford employees. Especially Tyler, he called my wife and the next day I met him and I got a new Ford Escape. It was an excellent experience at mainland ford employees. Especially Tyler, he called my wife and the next day I met him and I got a new Ford Escape. Thank you guys, I will surely recommend you to my friends and families More

Great Service. Tyler Puskas. Thank you for your kind service. I recommend you to all customers. Best car, best service, best price, everything is the best.Thank you. Tyler Puskas. Thank you for your kind service. I recommend you to all customers. Best car, best service, best price, everything is the best.Thank you. More

xxxxty service They put cheap stuff in your car , they only use regular oil in every car but would charge you for synthetic , ripping people off ! I would definitely They put cheap stuff in your car , they only use regular oil in every car but would charge you for synthetic , ripping people off ! I would definitely recommend to find another dealership More

Terrible buying experience I purchased a 2008 dodge ram 1500 from this dealership and at first was seemed like a good deal I was getting. I was able to get the dealer down 1000$ I purchased a 2008 dodge ram 1500 from this dealership and at first was seemed like a good deal I was getting. I was able to get the dealer down 1000$ from original which was a great deal considering the condition the truck was in, the only thing that seemed wrong was that it seemed like it had an alignment issued. We both agreed on the price and I gave a deposit of 2000$ to ensure the truck was mine, and that the truck would get fixed and I would pick it up the following day. The next day I get a call while. I'm at work saying that it wasn't an alignment issue the ring and pinion on the right side needed to be fixed and it would cost 1500$ to fix. The guy I was dealing with seemed really adamant on not wanting to sell me the truck because he told mebasically what would happen if I didn't pay the extra 1500 dollars on top of the price we agreed on etc. He told me they wouldn't make wny money if he fixed the issue and sold it for the price we agreed on. But I needed transport for work asap so I told them to fix the issue and I would still buy. This was a terrible first time buying experience buying from a dealership, the sales man was very hard to understand and once a price is agreed upon it is very unprofessional to go back in your world even if your not making as much money as you would like. On top of the door behind the passenger side is unable to open from the inside (was not aware of this) and 2 weeks after the module for the window wiper broke and was told it was a 650$ fix for the one side. I would not recommend buying from this dealership. More

Going the extra mile Special thank you to Steven MacNeill for going to extra mile for me today! As a busy mom juggling schedules, Steven met me in Abbotsford to deliver my Special thank you to Steven MacNeill for going to extra mile for me today! As a busy mom juggling schedules, Steven met me in Abbotsford to deliver my new Ford Explorer! Thanks again Steven and Mainland Ford! Awesome customer service👌🏻 More

Great service!! I had such a great experience with Mainland Ford! I bought my mustang through them and I am so happy with it! They were so helpful and knowledgeable a I had such a great experience with Mainland Ford! I bought my mustang through them and I am so happy with it! They were so helpful and knowledgeable as this was my first time buying a new car! They also did some custom to it including cold air intake and stripes and leather seats. I am extremely happy with the service and I recommend them to everyone. More

Unsatisfied My husband and I purchased a vehicle from this dealership not too long ago we couldn't get approved for the loan so they asked us to bring in a cos My husband and I purchased a vehicle from this dealership not too long ago we couldn't get approved for the loan so they asked us to bring in a cosigner so we did. Thinking that the loan would be under my husbands And the cosigners name which is what they told us that they were going to do, they only put the loan on the cosigners name with out our knowledge. Which we didn't find out about until the loan went through we signed all the paperwork and they received all the finances for the car. When we confronted them they said it was too late so we took the car off the lot on an empty tank and a filthy dirty . I texted the dealer and asked him if we always send customers home on an empty tank gas and a dirty car and he said no he forgot to take a look at the car and to bring the car back at a later date to get it cleaned . I finally took the car back a couple weeks later and they ended up keeping the car the weekend not only to clean it but to fix the CD player because the CD player ate the very first CD I popped into the car . The gentleman that I dealt with was great his name is Steven and he was very helpful . I finally got the car back after the weekend was over the CD player was fixed which was great but the car was still dirty , I texted my dealer Bradon again telling him that the vehicle was not cleaned along with pictures to prove it and he never responded back to me . I waited around for a week and after getting no response from him I ended up getting the car detailed from a different company and had to pay for it myself . I was very dissatisfied with the customer service that I received from Bradon and will not be referring Any one to purchase from this dealership. More