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Lexus of London
London, ON
3,851 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,851 reviews
October 08, 2024
Lorry helps me find a fabulous and the most suitable car for me, and it’s really fast to get it. for me, and it’s really fast to get it. More
by Ryan
October 07, 2024
I just bought my first Lexus and absolutely loved my experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through experience with the team. Everyone was so kind and did their best to make me feel welcomed and respected! Thank you to Gentrit for helping me through this process and welcoming me to the Lexus family. More
by hisaaqui
October 07, 2024
I would like to thank Lisa Ali, Lexus of London She was excellent in helping us find the vehicle we were interested in Her customer service is exceptional, I will recommend her to all my friends Tha excellent in helping us find the vehicle we were interested in Her customer service is exceptional, I will recommend her to all my friends Thank you Lexus of London I love my car More
by Jpuzak
October 06, 2024
I always have great service and they are so friendly and helpful. My car runs great thanks to their expertise. Many thanks. helpful. My car runs great thanks to their expertise. Many thanks. More
by Sandra
October 04, 2024
My wife and I met with Rick to discuss the car we were interested in and it didn't take long before we decided to go for the car. We sensed that Rick was genuinely interested in helping. He was patient, k interested in and it didn't take long before we decided to go for the car. We sensed that Rick was genuinely interested in helping. He was patient, kind and respectful. We will definitely be working with him in the future. More
by Ay
Employees Worked With
October 04, 2024
This dealership is exceptional. Employees are very friendly and welcoming. Gentrit Raka, our salesperson, is a polished professional. My wife and I are thrilled to own our amazin Employees are very friendly and welcoming. Gentrit Raka, our salesperson, is a polished professional. My wife and I are thrilled to own our amazing new ES350. More
by olliecase22
Employees Worked With
October 04, 2024
We drove from Windsor to purchase a vehicle from Lexus of London. We were very impressed with the friendly and courteous staff at the dealership. We were fortunate to meet Gentrit Raka who expertly guided us London. We were very impressed with the friendly and courteous staff at the dealership. We were fortunate to meet Gentrit Raka who expertly guided us in the purchase of a 2025 Lexus NX. Gent was exceptional. More
by Graeme Carter
Employees Worked With
October 04, 2024
Very efficient, very good attitude, the car I was looking for last week, the formalities were completed in three days. for last week, the formalities were completed in three days. More
by YuMingChen
October 03, 2024
Very friendly people who are willing to help you with anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase anything that is needed to make your purchase easier for you. Thanks so much to Jillian Cook for helping us with our purchase More
by m. sekerija
