Lexus of London

Not enough staff. Was unable to look inside any car as I had not booked an appointment. My options were wait until a sales person became available ( could be several h Was unable to look inside any car as I had not booked an appointment. My options were wait until a sales person became available ( could be several hours), make an appointment for later in the week, or leave my phone number for someone to call me back ( not sure how they could show me inside and take the two cars I was looking at for a ride) on the phone. As a faithful customer of this dealership for the past 6 years, this was extremely disappointing to be treated this way! They certainly take your money, but service isn’t their strong suit! Not impressed! Would think twice about buying and getting service done here! More

It was a pleasure dealing with Rick Watson for the purchase of a used car through their dealership. Rick was professional, courteous and not pressuring. I would definitely refer friends and family t purchase of a used car through their dealership. Rick was professional, courteous and not pressuring. I would definitely refer friends and family to him. Thanks for the great service. I really like this Lexus of London dealership to. I especially appreciated their all-in pricing. There was no add-ons to the price after agreeing on a deal. It was an all around good experience. More

Lisa was great in explaining the details of the different packages and entertaining different quotes. Her patience was much appreciated especially when it came down to making the purchasing decision. packages and entertaining different quotes. Her patience was much appreciated especially when it came down to making the purchasing decision. More

I recently had the pleasure of purchasing a Toyota RAV4 Hybrid from Toyota Town in London, and I can't say enough good things about my experience with Larry Liang. From the moment I walked in, Larry was in Hybrid from Toyota Town in London, and I can't say enough good things about my experience with Larry Liang. From the moment I walked in, Larry was incredibly kind, patient, and attentive. He truly listened to my needs and provided helpful insights without any pressure, making me feel comfortable and confident in my decision. His genuine care and dedication to providing the best service were evident throughout the entire process. Larry went above and beyond to ensure I was fully satisfied, and I couldn’t be happier with my new car. If you're looking for a trustworthy and personable car salesperson, I highly recommend Larry Liang at Toyota Town More

I had the pleasure of working with Lisa Ali at Lexus of London to purchase a Lexus NX 350 F-Sport 3. Lisa was very friendly and accommodating through the process of purchasing my first vehicle. Lisa made s London to purchase a Lexus NX 350 F-Sport 3. Lisa was very friendly and accommodating through the process of purchasing my first vehicle. Lisa made sure that I understood every step in the process and was very knowledgeable and patient answering any questions I asked. I am grateful to have worked with Lisa and can say she went above and beyond to make the whole experience of purchasing my first vehicle very special! More

I just had a fantastic experience with Larry Liang who helped me purchase my dream Lexus NX350H. Larry is a great sales person with patience and passion, he is respectful, knowledgeable and not pushy, ma helped me purchase my dream Lexus NX350H. Larry is a great sales person with patience and passion, he is respectful, knowledgeable and not pushy, making my purchase process fast and easy, less than one week, I got my dream car which actually is short of stock. Larry provided his service much more beyond my expectation, he drove all his way from London to Oakville, and sent the new car to my house which I really appreciated. After delivery, Larry helped me to set up all the menu and demonstrated how everything worked in a very professional way. Thanks to Larry's exceptional dedication and expertise, I highly recommend Larry to anyone in search of a great car-buying experience. More

Larry was very friendly and professional that he showed us the car and explained it. It was quick and satisfying purchase us the car and explained it. It was quick and satisfying purchase More

I came in to buy a used 2015 is250, they found an engine oil leak and let me know right away. They are honest people and made sure my experience at Lexus was appropriate. I bought a Lexus at a different dea oil leak and let me know right away. They are honest people and made sure my experience at Lexus was appropriate. I bought a Lexus at a different dealership but here they provided me with honest service More

The experience was courteous, informative, and I felt comfortable consuming a purchase. I believe I recieved fair price. comfortable consuming a purchase. I believe I recieved fair price. More

I have been dealing with Lexus for a long time. Not any do the have a great product but the staff is fabulous. They actually care about you and what you want. They go out of their way to help!! Not any do the have a great product but the staff is fabulous. They actually care about you and what you want. They go out of their way to help!! More