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Lexus of London
London, ON
3,851 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,851 reviews
November 05, 2024
Gent was very helpful, knowledgeable and professional in his approach and dealings, making the whole experience easy and enjoyable. his approach and dealings, making the whole experience easy and enjoyable. More
by brickfamily
Employees Worked With
November 03, 2024
Worked with Jillian and Chris Ouellette. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. Great people to work with. Made our purchase very easy and answered our questions and concerns right away and after-sale follow-up. More
by BarryBob
Employees Worked With
November 01, 2024
The sales representative was great man answered all questions, he encouraged me to buy the car questions, he encouraged me to buy the car More
by Murad.sulaiman
October 31, 2024
Jillian was helpful, knowledgeable, supportive and so enjoyable to work with. She was truly fantastic. enjoyable to work with. She was truly fantastic. More
by Niesy
October 31, 2024
Peter did a great job helping me with my vehicle. He went above and beyond and was able to assist me in getting my vehicle repaired correctly which another deal was unable to do He went above and beyond and was able to assist me in getting my vehicle repaired correctly which another deal was unable to do More
by manu
Employees Worked With
October 31, 2024
I brought my vehicle in for its fall check over. Peter and the team and Lexus of London did a wonderful job taking care of me and my vehicle. Peter and the team and Lexus of London did a wonderful job taking care of me and my vehicle. More
by MrJubby
Employees Worked With
October 31, 2024
Larry was very kind during the purchase of my new Lexus RX350H. Reasonable price and great service ! RX350H. Reasonable price and great service ! More
by Sam
Employees Worked With
October 31, 2024
good I think He is very goog perfect very good very very good definitely good good definitely good More
by Ansonlmq
October 30, 2024
I brought my car in for regular maintenance and Peter was such a big help! He was very friendly and informative. I am very happy with the service I received! such a big help! He was very friendly and informative. I am very happy with the service I received! More
by cld11
Employees Worked With
October 30, 2024
Jillian is great to work with, professional and communicative. Dale is a super service advisor. communicative. Dale is a super service advisor. More
by JAM LexusRX350
