Lexus of London

Gentrit at lexus of London was great from start to finish on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both bef on my first purchase of a Lexus product. I already knew what i was looking for but Gentrit gladly attended to all my questions and concerns both before and after the purchase. Before i made up my mind i had to leave early during the first test drive and right away he offered me to take the vehicle for the rest of the day to really get a feel of the vehicle which also gave me the opportunity to have my wife experience the lexus product as well before i made my decision. We were very appreciative of that simple small gesture. Gentrit is also very personable and not pushy . He listened to me and made sure he offered me available options at Lexus. The purchase was smooth and seamless. After the purchase Gentrit continues to let me know if I had any issues or questions to let him know which is a great sign of excellent client services that will definitely encourage future business should it arise. I have no problem referring Gentrit to family and friends should they be interested in the lexus product. Lexus is a great brand exemplified by the service i received and continue to receive through Gentrit. Great job! More

Last week I had a chance to buy a pre-owned Jeep Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the Cherokee. I was so lucky to have Lisa from Lexus, London to help and wait for me even after hours. Thank you Lisa for your absolute patience and the best service I have ever had. The process went so smooth and I will definitely consider to revisit Lexus for my next purchase. More

Excellent experience. We called for suv they had on hand, service transferred us to sales rep names Lisa who booked the appointment. The day of Lisa was waiting for us, sh We called for suv they had on hand, service transferred us to sales rep names Lisa who booked the appointment. The day of Lisa was waiting for us, showed us the suv, we test drove it and went back to office. Lisa helped with our existing suv trade to be build on price and was very reasonable with her managers to work with us. We meet finance manager Chris who was just as helpful and not pushy on selling products. They made sure car passed safety and it was on great condition when picked up. I personally recommend this location and Lisa as sales rep. More

I recently purchased my second Lexus with Lisa Ali, and once again she exceeded all expectations. There’s a reason I came back to work with her—her professionalism, knowledge, and genuine care for her clie once again she exceeded all expectations. There’s a reason I came back to work with her—her professionalism, knowledge, and genuine care for her clients are unmatched. Lisa makes the entire car-buying experience enjoyable and stress-free. She takes the time to understand exactly what you're looking for, answers every question thoroughly, and always goes above and beyond to ensure you're completely satisfied. Her honesty, attention to detail, and exceptional customer service make you feel valued every step of the way. Purchasing a vehicle is a big decision, and having someone as trustworthy and dedicated as Lisa makes all the difference. I absolutely love my new Lexus and couldn't be happier with the experience. If you're considering a Lexus, I highly recommend reaching out to Lisa Ali—you'll be in the best hands. Thank you, Lisa, for helping me find another amazing vehicle and for making the experience so memorable! More

This whole experience was great. From the moment we walked into the showroom, the experience was a truly enjoyable-fun and stress-free. Our salesman, Rick, was incredibly profession From the moment we walked into the showroom, the experience was a truly enjoyable-fun and stress-free. Our salesman, Rick, was incredibly professional, knowledgeable, and genuinely invested in helping us find the right vehicle. He took the time to show us different options and made sure all our questions were answered-with zero pressure to make a quick decision.. Thank you Rick. Your professionalism and product knowledge made buying a car enjoyable! We will absolutely be back for our next vehicle! More

Great experience. I was helped by Rick who is personable, friendly and just a straight shooter with information. Looking for a new vehicle to purchase end of summer - I was helped by Rick who is personable, friendly and just a straight shooter with information. Looking for a new vehicle to purchase end of summer - see you then Rick! More

I’ve dealt with London for a number of years having purchased both new and used Lexus automobiles. The organization is professional and the employees that I’ve encountered were friendly, knowledgeable purchased both new and used Lexus automobiles. The organization is professional and the employees that I’ve encountered were friendly, knowledgeable and professional. I’ve recently completed a transaction with Lexus of London and with one of their exceptional employees. Lisa Ali is a true professional, knowledgeable, courteous and friendly. It was a pleasure conducting business with Lisa and would not hesitate to recommend Lisa to my friends and family for their next automobile purchase. More

Jillian Cook is a fantastic person. She is very knowledgeable with Lexus Products and cars in General. Always very Profession , friendly, caring for the needs of the Consumer. She is Ge She is very knowledgeable with Lexus Products and cars in General. Always very Profession , friendly, caring for the needs of the Consumer. She is Gem among Salespersons ,never trying to Sell but concentrating the value proposition. Originally , I had no intention of buying a New Vehicle but She researched & found what I was looking for , hence this purchase of 2026 Lexus 350 h. She is a very Valuable Asset to Lexus of London & Lexus of Canada. More

I had a very good experience with this dealership. Friendly staff and good customer service Friendly staff and good customer service More