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Lexus of London
London, ON
4,370 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,370 reviews
May 24, 2026
I had an excellent first time experience at London Ontario Lexus service of my new Lexus. Ontario Lexus service of my new Lexus. More
by waykimh
Employees Worked With
May 23, 2026
It’s very good service and new car experience with instructions. Excellent customer service. Good service and Thanks. instructions. Excellent customer service. Good service and Thanks. More
by Jason
May 23, 2026
Good service for us. It’s very helpful for us to drive and understand the new car instructions. It’s very helpful for us to drive and understand the new car instructions. More
by Tina
May 23, 2026
Extremely proffesional, courteous, efficient and thorough. I would recommend Lisa Ali as a sales rep in a heartbeat. Very pleasant experience dealing with all the staff at Lexus of London thorough. I would recommend Lisa Ali as a sales rep in a heartbeat. Very pleasant experience dealing with all the staff at Lexus of London More
by michellepoxon
May 21, 2026
Buying a car with Lexus London was a very smooth, efficient and fair process. Julian was responsive to any questions that I had and was a very easy person to do business with. efficient and fair process. Julian was responsive to any questions that I had and was a very easy person to do business with. More
by smitty98
May 20, 2026
I feel I got the best deal working with Jillian Cook and Steve Kennedy. I am very impressed with LEXUS. Steve Kennedy. I am very impressed with LEXUS. More
by Dominiccola376
May 20, 2026
Jillian was excellent. Very professional, explained all my choices and options. Answered all my questions. Very professional, explained all my choices and options. Answered all my questions. More
by PALMER1966
May 20, 2026
Want to thank Steve MacIsaac, Rick Watson, Akeem Pearce and Jasmine Vegas for excellent service. Fantastic dealership. Never felt pressured which is important to us. Recommend Akeem for next sales posit and Jasmine Vegas for excellent service. Fantastic dealership. Never felt pressured which is important to us. Recommend Akeem for next sales position. Steve and Rick were so helpful and informative. Really appreciate the mug and hat. Love our new Lexus RX 450+. Will certainly recommend Lexus of London! Gary and Tracy Ferns More
by G & T Ferns
May 14, 2026
Rick projects an easy going confidence. He’s a professional. Same goes for Mara. The car is pretty sweet too. He’s a professional. Same goes for Mara. The car is pretty sweet too. More
by itsjaredpayne
May 14, 2026
Royston Peter is a top notch service advisor. Along with being super smiley, he is extremely helpful, knowledgeable & goes above to ensure all needs are met before you leave. Thanks Royston for Along with being super smiley, he is extremely helpful, knowledgeable & goes above to ensure all needs are met before you leave. Thanks Royston for all your help More
by dambrosi
Employees Worked With
Royston Peter
