Lexus of London

Great experience working with Rick. This is our third RX350 and it was a pleasure to deal with both Rick and the overall dealership. This is our third RX350 and it was a pleasure to deal with both Rick and the overall dealership. More

Extremely kind and honest experience buying my car from Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire ca Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire car buying experience was. Thank you so much! More

Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

Outstanding service at Lexus of London — professional, attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. However, after meeting Steve MacIsaac, I began to reconsider. From our first conversation, he was knowledgeable, respectful, and genuinely focused on understanding what I was looking for. He answered every question clearly and took the time to explain the features and options without any pressure. What stood out most was his straightforward and honest approach. The entire process felt transparent and well-organized. Because of Steve’s professionalism and the overall experience at Lexus of London, I changed my mind and purchased a Lexus instead of a Mercedes. The level of service made the difference. More

He’s did everything for me from the start to the end, nothing for me to worry about, great service nothing for me to worry about, great service More

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More

Excellent and tentative service. 1st class quality, timing within a friend environment. I will return soon. 1st class quality, timing within a friend environment. I will return soon. More

Hi I didn’t end up buying a Lexus but Lisa was very helpful in setting up the test drive and providing important info about specs and pricing. Thank you! helpful in setting up the test drive and providing important info about specs and pricing. Thank you! More

Jillian is great to work with. Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in No Prompt replies, clear & transparent communication and we were so pleased with her that we leased a vehicle in June from her and bought another in November! Lexus of London as a dealership is outstanding, over the past decade, the most recent two vehicles acquired brings us up to 4 from this dealership. More

From our initial meeting with Sales Associate Gentrit Raka through our financing arrangements with Jasmine Vegso and final delivery experience with Akeem Pearce, our experience was wonderful! Gentrit was Raka through our financing arrangements with Jasmine Vegso and final delivery experience with Akeem Pearce, our experience was wonderful! Gentrit was very informative and answered our many questions with patience and extensive knowledge. Jasmine understood our needs and interests and was extremely professional and thorough. Akeem’s expertise in understanding our personal vehicle requirements and explaining our new Lexus capabilities while tailoring these to our expectations was much appreciated as well. Gentrit went above and beyond in delivering our previously ordered cargo liner system personally to our home post delivery, installing these and answering further questions we had about our new Lexus. Great Team work and an amazing experience! More