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Leduc Hyundai

Leduc, AB

2.0
199 Reviews

7014 Sparrow Dr

Leduc, AB

T9E 7G1

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199 Reviews of Leduc Hyundai

March 01, 2014

I went in there just wanting to test drive a Santa Fe Sport as it was my first time buying a brand new vehicle and ending up buying it. Jaimon was kind and informative as were the other people I dealt wi More

by Melissa21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovig
Mar 13, 2014 -

Leduc Hyundai responded

Thank you so much for coming down to our store and taking the time to test drive the Santa Fe. You made a wise decision as consumers have made this vehicle the Canadian Utility Vehicle of the Year! More importantly, we are very pleased to hear your experience from the moment you walked in was a successful one and that you felt more than comfortable with our staff and the purchase process here at Leduc Hyundai. Thanks for taking the time for submitting a review! Welcome to the Hyundai Family!

February 27, 2014

First of all, as a 21 year old, buying a brand new car is a very big decision. I did my research on the vehicles I was interested in and made the choice to buy brand new, instead of used. Before I get into m More

by CEkdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Rempel
Mar 13, 2014 -

Leduc Hyundai responded

We are so very grateful for such a fantastic review of your buying experience here at Leduc Hyundai. It is our absolute pleasure to ensure each and every person, buyer or not feels comfortable, relaxed and not pressured to buy when walking through our doors. We appreciate the time you took to review each staff & ownership member you dealt with. Your review is exactly what we hope our customers experience on a day to day basis at our store. Congratulations on your purchase of the Canadian Utility Vehicle of the year! (Santa Fe) and welcome to our Leduc Hyundai 'family'!

February 26, 2014

What an amazing car buying experience!! Lornel was so friendly and helpful. She even came in on her day off to meet with me a second time. I felt like Lornel was very honest with her information which is More

by Tonelle24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lornel Mitchell
Feb 27, 2014 -

Leduc Hyundai responded

We can't thank you enough for your considerate and honest review! Ensuring all of our customers feel well taken care of is very important to us. Knowing you trusted your sales associate and finance manager and felt so comfortable is what we aim for. It's good to hear that our staff is so willing to accommodate our customers...even on their day off is great to hear! We look forward to seeing you back!

February 24, 2014

I Was looking To buy a car this weekend, when I went on the Hyundai sight I seen the car I wanted. I went to the dealership the next day, and the car I was interested in was there for the same price I want More

by leewood58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lovig
Feb 27, 2014 -

Leduc Hyundai responded

Thank you very much for your honest and positive review. We take great pride in our website where our vehicles both new and pre-owned, are listed and current inventory displayed. Once we greet you at our doors our staff takes over. We are so proud of our staff and how our ownership runs the store. Glad you had a great experience with your purchase!

February 23, 2014

Leduc Hyundai and all of it's professional employees has been my best experience to date when purchasing a new vehicle! From the front desk greetings to the sales and financing service as well as techni More

by arcangel04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lornel Mitchell
Feb 26, 2014 -

Leduc Hyundai responded

What an awesome review arcangel04! Our ownership has made it their promise to do things 'differently' at our dealership and we are clearly on the right path. After just over one year in business, we know we are meeting our owner's and customer's expectations. What makes us so different is the fact that our owners are onsite every single day and quite often looking after day to day tasks like shovelling snow from our walks, washing cars and plowing snow from the lot. It's not unusual to see Ron Mousseau washing a car in his suity or out with the Lot Attendant moving and lining up vehicles. Customers have often seen Greg Rempel in his Bobcat plowing snow for hours. Our ownership is here to introduce themselves and serve you up a complimentary coffee or make popcorn for our customers and staff to enjoy every single day. Thank you so much for seeing the difference here and for your review, we all appreciate it!

February 19, 2014

Different Dealership - In a Positive Way In 2013, I was Different Dealership - In a Positive Way In 2013, I was in the market for a new SUV so after visiting several dealerships in the Metro Edmonton area, More

by peter09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mousseau, Kevin Lovig
Feb 26, 2014 -

Leduc Hyundai responded

WOW! Thank you so much peter09 for such a detailed account of your experience AND your family member's purchase at our store! We can't stress enough the importance of having our customers fully understand the TOTAL purchase price of their vehicle. But beyond the full disclosure, we know the importance of having our customers feel comfortable, informed and happy to have dealt with us. Your account of both experiences tells us we are being consistent with whoever walks through our doors. Thank you again and we look forward to seeing you back soon!

February 15, 2014

I had a great experience at Leduc Hyundai. Everyone is really friendly and easy going. No pressure, no bs, just amazing people selling amazing cars. More

by Thematt3r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Feb 26, 2014 -

Leduc Hyundai responded

Thank you so much for your very open & honest review of our dealership! Who was your sales rep? Clearly we are meeting our customer's expectations and we appreciate you taking the time to do the review!

Feb 26, 2014 -

Thematt3r responded

Hey Leduc Hyundai, My sales rep was Katie Neddow, I was referred to her from another satisfied customer who had recently purchased a vehicle from her. Didn't see her name under the "Employees Dealt With". Thanks, Thematt3r

February 15, 2014

We enjoyed the quick response that I received from David in response to my emails. Also he was very knowledgeable about the vehicle we were purchasing. He was friendly and very out going. He made sure this More

by finman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ball
Feb 26, 2014 -

Leduc Hyundai responded

Fantastic and thorough review! Thank you very much for taking time out of your day to review your experience at Leduc Hyundai. We go out of our way to ensure our customers receive courteous, no pressure assistance while purchasing their new vehicle; whether it's new or used each customer is treated the same way with our full disclosure quotes. Thanks again and we look forward to dealing with you and your family in the future!

February 14, 2014

Employees display above average rating in customer service and easy too deal with. They are seems to be very friendly, were able to help me with my needs and meet my expectations. More

by Mike1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 14, 2014 -

Leduc Hyundai responded

Thank you for your review! It's through our customer's reviews that we are able to understand where we need to improve. You say we met your expectations but our scoring based on your review doesn't reflect they were met in all areas. We appreciate your honesty and thank you for participating on our DealerRater page!

February 13, 2014

Buying a new vehicle from leduc Hyundai was a great experience. The dealership is full of friendly employees, I felt welcome and not pressured in anyway. Kevin lovig was great with helping me find the More

by Ashleye8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Mousseau, Kevin Lovig
Feb 13, 2014 -

Leduc Hyundai responded

Thank you for your fantastic review! Our ownership, management and staff make every effort to treat each customer as an individual and assist you in finding the perfect ride. We are clearly making a difference in the industry and It shows in our satisfied customer reviews. Look forward to seeing you again!

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