Leavens Mazda

By far the best experience i have had when buying a car I will start of by saying that Billy Hall was willing to go above and beyond to make sure that everything was just the way i wanted it. he would go ou I will start of by saying that Billy Hall was willing to go above and beyond to make sure that everything was just the way i wanted it. he would go out of his way to make sure that i was happy with my decision. I recall i was supposed to go test drive a car and i would not have been able to make it in while Billy was there so he stuck around to make sure that the car was ready when i arrived to pick it up. All in all if the other salespeople are as committed to customer satisfaction as Billy is, than this should be a thriving dealership for years to come. More

Mazda CX-5 !! First met Mallory on Oct 24 and explained she was my first stop and that I wanted to check out several dealerships to make an informed decision. She First met Mallory on Oct 24 and explained she was my first stop and that I wanted to check out several dealerships to make an informed decision. She wasn't pushy at all and I really appreciated that and arranged for a CX-5 test drive. After visiting 6 other dealerships over the weekend I took my husband and son back to London City Mazda for a test drive on Monday and Mallory provided some comparative information as well as pricing options. I considered these on Tuesday and then made an appointment on Wednesday to purchase the vehicle. On Saturday morning I went to pick up my new CX-5!! Mallory was there to meet me, sign all the papers and rum me through the checklist before driving off. She was there for me every step of the way, answered all my questions and was very thorough. She has even checked in on me this week. Outstanding Customer Service!!! I highly recommend London City Mazda and I love my ride!!! More

Dealership That Goes Above and Beyond To say that Jasmine is outstanding at what she does, is an understatement. From the moment I talked to her on the phone to the day I took my new car h To say that Jasmine is outstanding at what she does, is an understatement. From the moment I talked to her on the phone to the day I took my new car home, I always felt that I was in good hands. This was my first time buying a new car and I was very nervous and had a million questions along the way. Jasmine answered all of my questions, either through email or by phone, with an incredible amount of knowledge not only about the specifics of the Mazda 3 but also about cars in general. She knew when to sense that I was feeling a little overwhelmed and let me take my time throughout the entire process. She was able to find me an incredible deal on an amazing car. From my understanding, Peter and Jasmine had to go to great lengths to get me my dream car and I am so grateful for both of them for going out of their way to get me the car that I wanted. When it was time for me to go in and pick up my brand new car at London City Mazda, we were greeted by the nicest employees. (My boyfriend even had an issue with his car and they fixed it right then and there without even making an appointment. Dan helped my boyfriend out on this end and he was very informative and helpful!) Jasmine took her time to sit in my new Mazda 3 with me and program all of my contacts from my phone into my new car! Then she went through the infotainment system with me for a second time (first time being during the test drive). She showed me how to program my favourite music stations and showed me all of the features of this new system! Jasmine walked me through all the functions and features of the car itself again and answered any more questions that occurred. She knows her stuff!! I also thought that it was an extremely nice gesture of Jasmine to tell me that if I have any further questions about the car that may arise after driving it around for a bit, I can call or email her and she would be more than happy to answer them! She also mentioned that this would be easier than going through the Manual that is provided with the car as it is huge. I am beyond ecstatic about my new car purchase and I would highly recommend anyone who is looking for a new car to check out London City Mazda. They beat competitors prices and are the friendliest bunch of sales people out there! I would also highly recommend that you request Jasmine based on my experience with her. She went above and beyond what she had to do for me and has a phenomenal amount of car knowledge. Thank you so much London City Mazda, I love my new Mazda 3! And thank you Jasmine for going above and beyond and making my first new car purchase a memorable one! -Jenny C. More

Experience Over The Top The salesman, Jamie Percival was very informative right from the first visit thru to the time I purchased the vehicle. He contacted me at regular int The salesman, Jamie Percival was very informative right from the first visit thru to the time I purchased the vehicle. He contacted me at regular intervals without being pushy or pressuring. Jamie made a point of introducing me to his Manager (Jeff) on my second visit and the two of them worked well together in answering any of my questions and keeping me informed. I was looking as several vehicles in the same class as the CX-9 and made the sales staff at Mazda aware of this and they did not pressure me at all and did not speak down about the competitions vehicles. My overall experience dealing with the staff at London City Mazda was over the top and I would have no problem recommending this Dealership. More

First time visit! I dropped in at closing time and met Kim.  I told Kim I had purchased my first Mazda ( used).  I enquired about synthetic oil and a few other inquirie I dropped in at closing time and met Kim.  I told Kim I had purchased my first Mazda ( used).  I enquired about synthetic oil and a few other inquiries.  Kim was wonderful and if she did not know the answer told me she would have the answers when I returned.  Ran into Jeff on my return visit and he introduced himself.  Kim joined us shortly.  We had great chat about maintenance, what I should do now and in the spring.  Jeff and Kim also told me about getting on the email list for Mazda talk and outings!  Fantastic first experience!!!  See you in the spring.   Martha will be put away for the winter.  Thanks again, Karen More

Love my 2013 CX-5!!! I just purchased a 2013 CX-5. I found this vehicle on the London City website and requested a test drive. Billy was an excellent help in providing all I just purchased a 2013 CX-5. I found this vehicle on the London City website and requested a test drive. Billy was an excellent help in providing all the details about the vehicle. The dealership even allowed me to take it over the long weekend to ensure that it was the right car for me. Mallory was great in reviewing the financials with me in a timely manner since I was on a time crunch! I'm very impressed with the staff and the dealership. I would absolutely recommend LCM to friends. Special thanks to Billy for following up after everything was said and done to see if there were any further questions/concerns I may have had. More

Great First Car Buying Experience! I just purchased a 2014 Mazda 3 from Jasmine. This was my first car so I was unfamiliar with the buying process. Jasmine was great at telling me every I just purchased a 2014 Mazda 3 from Jasmine. This was my first car so I was unfamiliar with the buying process. Jasmine was great at telling me everything I needed to know and finding me the best deal. I felt very comfortable and nobody was ever pushy with me. I will definitely recommend London City Mazda to all of my friends and family! More

Great value for my money Just bought a 2008 Mazda 6s V6 from LCM. I am very happy with the car considering what I paid for it, a big thank you to Billy Hall for providing me t Just bought a 2008 Mazda 6s V6 from LCM. I am very happy with the car considering what I paid for it, a big thank you to Billy Hall for providing me this excellent choice. I was surprised with the short period of time I got delivery of my car, the customer service, financing, and other services. were excellent. As I spend more time with my Mazda 6 I feel I have bought the right car, from the right dealership. Thanks Billy, Emily, and London City Mazda. More

Excellent We purchased a 2015 CX5 and we would recommend London City Mazda. The people there are great, everyone is friendly. The service department is second t We purchased a 2015 CX5 and we would recommend London City Mazda. The people there are great, everyone is friendly. The service department is second to none. More

Awesome experience I recently purchased a Mazda 3 from Jamie. He was a great help, not pushy and very informative. The customer service provided was remarkable and sho I recently purchased a Mazda 3 from Jamie. He was a great help, not pushy and very informative. The customer service provided was remarkable and should anyone I know need a car in the near future, I will definitely recommend London City Mazda! More