Leavens Mazda

Service with a smile I began my search for a new car online with submitting my needs to various dealerships in SW Ontario and receiving quotes. From the first email, I kne I began my search for a new car online with submitting my needs to various dealerships in SW Ontario and receiving quotes. From the first email, I knew that I wanted to deal with Billy. His enthusiasm, helpfulness, and willingness to negotiate on my behalf made the experience of purchasing a new car virtually stress-free. He was even more pleasant in person when I went for a test drive. In fact, all members of this dealership with whom I had contact went out of their way to assist me. I don't want to speak badly of other dealerships, but my husband purchased from another Mazda dealer in London and he has decided that his next car will FOR SURE be from London City Mazda. The service just doesn't come close to comparing! Congrats on doing things right and we look forward to a continued relationship with this dealership. More

Excellent Experience I will always be loyal to Mazda but my experience at London City Mazda was absolutely incredible. The sales associates are so personable - they almo I will always be loyal to Mazda but my experience at London City Mazda was absolutely incredible. The sales associates are so personable - they almost make you feel like family. From high fives to hugs on a successful trade in and upgrade, Billy Hall was super attentive, honest and extremely detail oriented. He delivered a high quality experience, Management should be proud to have him on the Mazda team. More

Simply Amazing! First and foremost, Billy Hall is the best, hands down. In the search for my first car, Billy not only brought the vehicle to a location that was conv First and foremost, Billy Hall is the best, hands down. In the search for my first car, Billy not only brought the vehicle to a location that was convenient for me to test drive it, but gave me every piece of information about the vehicle possible to ensure I knew what I would potentially be purchasing. After deciding that the test drive was the car for me, Billy explained in detail all of the paperwork I needed to sign and what the process would be afterwards. He then passed me on to Mallory, who was extremely knowledgeable and just as detail oriented as Billy. Having visited other dealerships during this search, I cannot stress enough the difference in experience I had with London City Mazda. No pressure, very friendly and knowledgeable and above all else; honest. Thank you to all of the staff at London City Mazda for making my first car buying experience so fantastic. If you are looking to purchase your first, second or tenth car - go to Billy Hall at London City Mazda. More

Super sales! Right from walking into the showroom, on a very busy Saturday... numerous sales people asked if we were okay and needed anything. I was looking for a Right from walking into the showroom, on a very busy Saturday... numerous sales people asked if we were okay and needed anything. I was looking for a used Mazda3 and after speaking with Jasmine and Mallory, I knew that brand new what was I wanted/deserved! Both ladies were super friendly and honest as both have driven the 2015 Mazda3. When picking up the vehicle, Jasmine spent a good amount of time inside and outside the car going over all the "electronic" functions... this must have saved me at least 3 hours of trying to figure it all out myself. We were without a babysitter the day we went looking...a 5 year old for over 2 hours in a dealership... anyone and everyone who came in contact with her was so nice and accomodating trying to keep her busy and content for us. Looking forward to dealing with LCM for all my future car needs! Thank you! More

Great Exprience Everyone in the dealership was friendly and said hello, or asked if they could help.. Very nice considering some places will barely speak to you until Everyone in the dealership was friendly and said hello, or asked if they could help.. Very nice considering some places will barely speak to you until you basically commit to a sale. Jasmine was really great. Super friendly, extremely helpful and understanding to my needs. It was the most comfortable experience I have had at a dealership. Thank you everyone for all your help and getting me into my new car. Overall I am very pleased. :) More

Let me start with a WOW! We have never before received such honest, helpful and professionalism from a dealership before. My Wife and I were very pleased with the way that Bil We have never before received such honest, helpful and professionalism from a dealership before. My Wife and I were very pleased with the way that Billy, Peter and Mallory handled our fist purchased of 2015 CX-5 in January, 2015. They were polite, professional, knowledgeable and genuine in their passion to do their jobs to the highest level. This level of commitment made the transaction painless and stress free. With that experience on our mind, we did not hesitate to purchase our second vehicle 2016 – Mazda 6 In February, 2015 knowing that we will get the best service that exceed our expectations. Billy is one incredible salesperson. His passion for the brand and knowledge of the vehicles consistently helped us understand the features and benefits and suggested items that met our needs. He truly listen to his customers, and understood our needs when buying our both new CX-5 and Mazda 6. Also, a big THANK YOU to Kim and her service team at the London City Mazda service department for always delivering exceptional service! They are extremely knowledgeable, professional and willing to assist their clients always! I would highly recommend London City Mazda to anyone. London City Mazda should be proud of these four individuals. Thank you More

I got it what we looked for The Car: new Mazda Sport GS... package included = 1 Star The Color: Nice color... one of our preferences The Price: Into the budget = 1 Star The S The Car: new Mazda Sport GS... package included = 1 Star The Color: Nice color... one of our preferences The Price: Into the budget = 1 Star The Salesman: avid to serve and supplied our needs... not to sell what they have = 2 Stars The Sales Manager: able to help to reach our budget... without without neglecting your business = 1 Star The Business Manager: maybe she is good in finances, but with better attitude towards the customer and not the business could achieve their goal. But I understand we can all have our grumpy days. = -1 Star The Service Consultant: she do her job... service = 1 Star The Administration: friendly attitude to serve = extra Star Family satisfied More

New Madza 6 I just purchased a new Mazda 6 from the London City Mazda dealership. My friends Jeff, Nick, Mallory and Peter did an amazing job helping me get the e I just purchased a new Mazda 6 from the London City Mazda dealership. My friends Jeff, Nick, Mallory and Peter did an amazing job helping me get the exact car I was looking for. They were knowledgeable, friendly and very accommodating. I would highly recommend them to anyone in the market for a new car. Thanks again. More

Our Mazda 3 sport We shopped at London City Mazda on the very worst day of winter! Minus temps, strong winds with blowing snow and white outs. In fact, the Police had j We shopped at London City Mazda on the very worst day of winter! Minus temps, strong winds with blowing snow and white outs. In fact, the Police had just closed Highway 2 heading north as we drove into London City Mazda. Despite this, Dan Strocki went out into the weather to bring us a few cars to test drive. He brought the inside, thawed them out, cleaned them off, while we sat and sipped coffee. He was enthusiastic, friendly and outgoing, and despite the bad weather, didn't mind going out and cleaning off cars for us to try. We told Dan what we were looking for and what our budget was and he made several suggestions. He also took us right to the coffee machine for hot coffee to warm us up! We were very impressed and this made a difference when we were deciding which car to buy. When we made the purchase he turned us over to Mallory. Everyone and everything was done professionally, but we felt like we had made friends. We can happily recommend this dealership! More

New Mazda 3 The London City Mazda team was very helpful and straight to the point. I had a strict budget in mind and they helped me get the most for my budget. I The London City Mazda team was very helpful and straight to the point. I had a strict budget in mind and they helped me get the most for my budget. I was surprised at the quality of the mazda car, it is a very sound drive and comfortable. The sales staff were extreamly friendly and helpful and not pushy. More