Leavens Mazda
London, ON
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365 Reviews of Leavens Mazda
Quick, Reasonable and Family-Friendly Service Today, we got the keys to our 2014 Mazda CX-9. We were so happy with our purchase! We already have two Mazda vehicles and getting another one is the b Today, we got the keys to our 2014 Mazda CX-9. We were so happy with our purchase! We already have two Mazda vehicles and getting another one is the best decision we made. Jasmine was very patient with us and answered all our questions to our satisfaction. We test drove three vehicles, the last one being the CX-9, and it was a unanimous decision. In our hearts, Mazda is still no. 1. Jeff made every effort to keep us in the Mazda family. He provided us with the best reasonable rate and made sure it fits our budget. Mallory went through the financing aspect in a breeze. Quick and stress-free. In just 4 days, we got our CX-9! Overall, a very positive experience! More
fast and friendly Kim Lesmeister was super friendly and professional. Jason Versteeg was knowledgeable and through. Both went out of their way to try and help solve Kim Lesmeister was super friendly and professional. Jason Versteeg was knowledgeable and through. Both went out of their way to try and help solve my cars issues, unfortunately the cars sensors were giving off signals that were vague as to exactly what was wrong. Fortunately Jason was honest as to the fact that there could be a few different things wrong and in order to find out which there would have to be some expensive detective work that in the end may not amount to a complete answer or resolution. We both came to an agreement to wait and watch for more definitive signs and symptoms of the cars malfunction (as safety was not an issue with this particular problem). Kim was also helping to steer me around the urge to jump at whatever i might think would be the easy fix, she advised caution at throwing money at the problem hoping something would stick. She obviously wasn't interested in just helping me rack up a big bill for what might have been a minor problem. Thanks to both for their help and guidance in dealing with the reality of repairing highly sophisticated cars by talking me down from spending money i didn't need to on a solution that was unclear given the information available (at least at that point). In the end the problem became more pronounced and thus easier to zero in on. I was then able to take it to my dealer when i returned home to New Brunswick and he was able to pinpoint the problem and a definitive repair solution. D.K More
Service With A Smile Billy was personable, helpful and knowledgeable about the product I was interested in. I am often reticent to deal with salespeople because of their Billy was personable, helpful and knowledgeable about the product I was interested in. I am often reticent to deal with salespeople because of their mandates to push their products and the manner in which they do this but dealing with Billy was a refreshing and positive change from the car salespeople I have dealt with over the years. He was upbeat, not pushy and was committed to getting me the best deal possible. Keep this guy around! I was quite impressed with the way this dealership is run. I will recommend both the dealership and Billy to others. More
AWFUL experience returning lease. The Sales Manager was extremely rude and unclear of the whole process when returnting my lease. He was unsure and not helpful when he didnt Know the The Sales Manager was extremely rude and unclear of the whole process when returnting my lease. He was unsure and not helpful when he didnt Know the answers to my questions and when he made an extremely embarrassing mistake when we had to call another dealership about it he didnt even apologize for making me feel bad. Would never recommend dealing with him!! More
Great service, great people Brought in by the jelly beans but stayed for the excellent service; Billy and Peter were great reps and helped thoroughly in my first car buying exper Brought in by the jelly beans but stayed for the excellent service; Billy and Peter were great reps and helped thoroughly in my first car buying experience! More
Great to work with Billy was an awesome sales agent to work with. Cordial, friendly and not aggressive. He helped me get a great trade in value for my old car and tried Billy was an awesome sales agent to work with. Cordial, friendly and not aggressive. He helped me get a great trade in value for my old car and tried to get me the best price possible for the cx5 I was interested in. He answered my emails promptly and addressed any questions or concerns I had. Hopefully the service department lives up to the great experience I have had with London city mazda so far. Thanks again Billy! More
Most professional and friendly dealership After having a negative experience at London City Chrysler I went over to London City Mazda where Craig Dolson welcomed me to the dealership and expla After having a negative experience at London City Chrysler I went over to London City Mazda where Craig Dolson welcomed me to the dealership and explained everything I needed to know about Mazda vehicles. After finding the one I wanted I proceeded to deal with Craig and Mallory to get approved. Unfortunately I wasn't approved for the vehicle I wanted but Mallory used her magic and got my approved for a brand new 2015 Mazda 3 and I couldn't be happier. Every time I stopped by to check out the progress or see what options were available Craig was happy to pass on information and ensure that things were in good hands. Over all my experience at Mazda was an amazing one and will/ have highly recommend this dealership to anyone and everyone! You guys outshine the competition around. More
First London Mazda CX3, 2016! Purchasing our brand new 2016 Mazda CX3 was a beautiful dance! When I entered the building, I told the girl at the reception desk that I wanted to sp Purchasing our brand new 2016 Mazda CX3 was a beautiful dance! When I entered the building, I told the girl at the reception desk that I wanted to speak with one of their finest salesperson! She introduced me to Billy Hall. Sharing with him was so easy, so open, so honest....he is a very patient, kind, loving, gentle man! I felt he wasn't just selling a vehicle, he was looking out for our best interest. After a few test drives I came home and got my husband. Earlier that day we had written a list of all the dealerships in London we wanted to visit. But after our encounter with Billy, we truly felt no need to look any further!! We were introduced to their Mazda family and felt a genuine heart energy amongst them all! We highly recommend London City Mazda for those who are considering a vehicle purchase. Sincerely, Sherry and Rocky More
Job well done Just want express my thanks to London City Mazda, in particular Billy Hall, Malory Campling and the service department. I have never felt so little pr Just want express my thanks to London City Mazda, in particular Billy Hall, Malory Campling and the service department. I have never felt so little pressure when buying a vehicle. We were treated with respect and honesty. Billy promised us that we would taken care of, even after the sale, and indeed we have been. Well done. I would not only recommend this dealership to others, but wouldn't hesitate to return myself. More
New Mazda For Our Growing Family I traded in my Mazda 3 for a 2016 CX 5 and received a great price for my Trade. We have a growing family and needed a larger vehicle. We dealt with M I traded in my Mazda 3 for a 2016 CX 5 and received a great price for my Trade. We have a growing family and needed a larger vehicle. We dealt with Mallory and had an awesome experience. She was extremely knowledgeable and helpful, and made the entire process a breeze. I absolutely love my new Mazda. I highly recommend this dealership. More