Leavens Mazda

As Stress Free As New Car Shopping Gets My wife and I did our research on-line and then visited a total of 6 dealerships in the London / Stratford area. We found the London City staff a cut My wife and I did our research on-line and then visited a total of 6 dealerships in the London / Stratford area. We found the London City staff a cut above the rest in the relaxed yet professional manner in which they dealt with us. They put us at ease, provided us with all the info we required, but did not push or pressure us in any way. More

New car shopping worries? Not with this wonderful group Spent the better part of 3 months looking around the the best choice for my first brand new car, and despite the worry I had built over what the proce Spent the better part of 3 months looking around the the best choice for my first brand new car, and despite the worry I had built over what the process would be like, it was the total opposite. From the minute I walked into London City Mazda 3-4 months ago and spoke to Jamie Percival, to the day we sat down to talk business a week ago, he was always considerate and never aggressive. With the added input from Peter Chan as well, they both made what could've been difficult, incredibly easy. On the finance side of things, Mallory Campling was once again kind, explained everything thoroughly, never pushed something I didn't want, and made it an easy process. All in all, these wonderful people made getting into my new Mazda the easiest process I could've asked for, and I couldn't be happier with my new CX3. More

A friendly non-aggressive and motivated sales team As an automobile buyer who comes from a family which has been in the trade for 3 generations in the UK, and someone who has purchased automobiles in t As an automobile buyer who comes from a family which has been in the trade for 3 generations in the UK, and someone who has purchased automobiles in three different countries in the past, I can recommend this dealership and the sales staff very highly. Billy Hall is an engaging person who is easy to deal with and is by nature patient and not overly aggressive in his approach. I also found my contact with Peter Chan a pleasant experience. Likewise my short encounter with Mallory Campling in clearing an issue with my Insurance broker. There appears to be an organized, motivated team effort in this operation when dealing with its customers. More

Billy Hall Billy was very straight forward and just generally an easy guy to deal with. It was a pleasure to deal with him while I was purchasing my vehicle. It Billy was very straight forward and just generally an easy guy to deal with. It was a pleasure to deal with him while I was purchasing my vehicle. It was worth the trip from my home in Toronto. More

A great experience for my first new car This was my first time buying a new car, and to say I was nervous is an understatement. Billy was a great help to pick out a car, and was not pushy a This was my first time buying a new car, and to say I was nervous is an understatement. Billy was a great help to pick out a car, and was not pushy at all. He was very easy going and helped make the experience an easy one. Everyone else I spoke to at the dealership were very friendly and helpful. I would recommend this dealership to anyone looking for a new car in the London area, 100%. More

Follow-up We were very satisfied when we bought our 2007 Honda Civic from this dealership. This dealership has given us quality service. We have had the car now We were very satisfied when we bought our 2007 Honda Civic from this dealership. This dealership has given us quality service. We have had the car now for about a month. No problems with the car. However, we did come back to the dealership for some advice. Although Billy was quite busy he made time for us, even though we came by unannounced. He took his time to answer all our questions with expert advice and honest information. We are happy to know that we are in good hands! Billy continues to give us the same quality service he had when purchasing the car and now after having purchased the car. More

A Refreshing Change Everyone knows how buying a new vehicle can be a stressful and confusing experience. Billy Hall eliminated most of that. He is a very easygoing and Everyone knows how buying a new vehicle can be a stressful and confusing experience. Billy Hall eliminated most of that. He is a very easygoing and personable individual. Even though an error was made on the pricing of the car, Billy went out of his way to correct the mistake in a professional and satisfactory way. I would not hesitate to recommend him to anyone. Hopefully he will still be there when it's time to buy my next vehicle. More

Excellent buying experience We spent months shopping and came close to 2 other cars but this dealership tipped the balance in the favor of my Mazda. We are so happy with this ch We spent months shopping and came close to 2 other cars but this dealership tipped the balance in the favor of my Mazda. We are so happy with this choice!! Jasmine was very knowledgable and very low pressure. She allowed us to take the time we needed and answered all of our questions thoroughly. She was very generous with the trial car and really helped us pin down the size of car we would be happy with. The atmosphere of the dealership is very relaxed, yet very classy and professional. I am looking forward to the service experience if it is as good as the sales experience has been. More

PROUD NEW MAZDA 3 OWNER If the very thought of having to shop for a new car overwhelms with you feelings of fear, anxiety and terror, then you can share my trepidation as I l If the very thought of having to shop for a new car overwhelms with you feelings of fear, anxiety and terror, then you can share my trepidation as I landed on the doorstep of London City Mazda. However, when I arrived at the dealership, I asked to speak to their “nicest” sales associate, and it was my good fortune to be introduced to Billy Hall. He was pleasant, knowledgeable and just plain nice with absolutely no pressure exerted to buy at any point in the negotiations. He has always answered my e-mails promptly and even though I haven’t had any car issues yet, I feel confident that Billy and LCM will always be there to be of help. Special “kudos” go to Billy for gifting me touch-up paint, something he certainly didn’t have to do. If you want to buy a car, I would not hesitate to recommend Billy. More

New Mazda CX-5! Fantastic group of employees working at London City Mazda! Wanted a Mazda walking in, also wanted a deal - walked away with both! Excellent salesman Fantastic group of employees working at London City Mazda! Wanted a Mazda walking in, also wanted a deal - walked away with both! Excellent salesmanship, and never pressured at any time throughout - will definitely recommend! More