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Kanata Honda

Kanata, ON

2.5
185 Reviews

2500 Palladium Drive Unit 800

Kanata, ON

K2V 1E2

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185 Reviews of Kanata Honda

October 08, 2021

I have bought a 2018 Honda Civic which I am so excited about. I have to give so much thanks to Sydney McRae. She has gone above and beyond her position. She is amazing. More

by shgunhouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney McRae
September 18, 2021

Replaced rear breaks and rotors for a 2016 CR-V and was charged $700, That's a 100% rip off. My last time going there. Had to pay $372 only for parts, THREE TIMES AS MUCH. More

by cornavr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Curtis MacDonald
July 26, 2021

I made a service appointment using on the online booking tool, took time off work and drove out to dealership. Received a call as I was pulling in for appointment advising that they had to cancel and asking More

by Ellie B
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
July 08, 2021

Tried to get part for a Honda outboard marine Engine. Parts department a joke. Unknowledgeable to the extreme. Do yourself a favour go somewhere else. More

by Ottrivpem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts
July 05, 2021

The service department is horrible. We had to get some service done and they gave a quote. They quoted 6.5 hrs at $135.00 per hour. When our vehicle went in, it took 4 hours. Logically we thought it would More

by hlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Fu
June 29, 2021

The worst customer service. Absolute garbage. I called for assistance, the person that said to leave name and # and sales would get right back to me. No return call, so I followed up the next day. I was More

by Shawn.gilmore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fiona Ranger
March 26, 2021

Double-check what tires they put you in the car after change - for me they put 2 tires that were mine, and 2 old tires from somebody else: - completely bald, like literally 0.0 mm, (and they are claimi More

by ifilatov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure what is the name of "manager" I've asked for, he didn't introduced himself (just when I asked for manager - he said "I can help with it", he didn't help for sure)
March 17, 2021

Just picked up our 5th CRV from Michael Kang at Kanata Honda. Exceptional service from Michael from start to finish! We will definitely be back. More

by m_bothwell@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kang
December 07, 2020

I purchased my 2020 Honda Civic from Kanata Honda this I purchased my 2020 Honda Civic from Kanata Honda this summer, July 2020. When booking appointments for my winter tires to be put on the car, as w More

by taramurphy_24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department, Management
November 25, 2020

Take your Honda elsewhere for service. They do not value the customer’s time. I made an appointment for a simple oil change today and arrived 5 minutes before my appointment only to learn that there were More

by WK
Customer Service
Recommend Dealer
No
Employees Worked With
Unknown employee