Kanata Honda

Best experience I have had buying a car/motorcycle! 5 Star service from Brandon Vantslot over at Kanata Honda on Palladium!!! Very professional, knowledgeable, and friendly! I highly recommend him. Th 5 Star service from Brandon Vantslot over at Kanata Honda on Palladium!!! Very professional, knowledgeable, and friendly! I highly recommend him. Thanks again Brandon for all your help :) Alex More

Purchasing a Honda Civic I just wanted to take a minute to thank both Greg and Joey and the Kanata Honda Dealership. The made purchasing a vehicle easy and did so in a timely I just wanted to take a minute to thank both Greg and Joey and the Kanata Honda Dealership. The made purchasing a vehicle easy and did so in a timely manner. They were both extremely helpful and very personable. I will definately go there again and I will also recommend others to do the same. Great service, great staff, great car. More

Kanata Honda Service Great Had some spare time. Called and was taken right away. Went in for plan B maintenance. Greg Nelson did a great job handling my visit. Experience was f Had some spare time. Called and was taken right away. Went in for plan B maintenance. Greg Nelson did a great job handling my visit. Experience was friendly, professional, and expedient. More

Bad experience I left my car at Kanata Honda for whole day from 7:30 am to 4:30 pm today, because my air conditioner has a lot of noise since 4 months ago. And I tho I left my car at Kanata Honda for whole day from 7:30 am to 4:30 pm today, because my air conditioner has a lot of noise since 4 months ago. And I thought it would be under warranty because i bought it less than a year. Guess what happened? I got so angry. When I arrived at 5 pm, they told me that they didn't find the problem and asked me to pay the inspection which is $108. It is OBVIOUSLY that the air conditioner runs too loudly on passenger side! If they fixed it, I would not be that angry for paying it even the car is less than a year. BUT they did NOT fix anything! It is the same noise as before. They asked me to come back for another service in two week because they did not find any damage on air conditioner filter today. They told me that I have to pay for a new filter if they find damage on my filter the next service, because it is not under the warranty, EVEN that they did NOT find any damage on filter today. It seems to me that they just want to make this issue caused by the filter. COME ON! Even if you guys find damage on filter next time and ask me to pay for a new filter, it is not caused by that, because the air conditioner is aloud today without damage on filter! OMG I'm so angry with them. Let's see what will happen on the next service on May 25th. PS: the shuttle is nice. More

New Accord Sport A positive buying experience here dealing with Spencer Mundt. While it was difficult to locate a vehicle with the color and manual transmission I wan A positive buying experience here dealing with Spencer Mundt. While it was difficult to locate a vehicle with the color and manual transmission I wanted, it was achieved and I am very happy with the vehicle. I have dealt with other Honda dealerships in the past and found this one to be the best to work with. Thanks.. More

Excellent buying experience. We bought our first brand new car and had the pleasure dealing with Joey Kostova feom Kanata Honda. She was very knowledgeable and had an excellent no We bought our first brand new car and had the pleasure dealing with Joey Kostova feom Kanata Honda. She was very knowledgeable and had an excellent no pressure approach. We will definitely recomment her to our friends and will work with her in the future. More

Great buying experience. We just picked up a new Civic and 6 months ago bought a new Accord. We have been buying cars for 45 years and frankly have more often that not found We just picked up a new Civic and 6 months ago bought a new Accord. We have been buying cars for 45 years and frankly have more often that not found it to be very frustrating. Michael Kang handled both sales and made it a very satisfying experience. He is knowledgeable, never in a hurry and not pushy. He is by far the best salesperson we have had the pleasure of dealing with. We strongly recommend Kanata Honda and Michael. Buying a car should be fun, not a frustrating experience!!! More

Car purchase - our experience My wife and I went to Kanata Honda to explore the purchase of a new Honda CRV to replace our aging G35X. Our salesman was Spencer Mundt who was helpf My wife and I went to Kanata Honda to explore the purchase of a new Honda CRV to replace our aging G35X. Our salesman was Spencer Mundt who was helpful, knowledgeable, friendly, patient and polite. He even bought a CRV to our home to ensure it would fit into our garage. We would recommend Spencer if you are heading to Kanata Honda to shop for a car. More

Terrible service Brought our Honda to the dealer for oil change as always. Appointment was missed and car was not ready until 6:00pm for a 10:00am oil change appointme Brought our Honda to the dealer for oil change as always. Appointment was missed and car was not ready until 6:00pm for a 10:00am oil change appointment. We were never kept updated on this. Secondly they had always given us a complete oil change with new oil and filter. They are now just changing the oil and leaving the old filter on and charging the same price. They failed to notify us that they had changed the prices and the ways and they do things. I would never pay 66 dollars for an oil change without a filter, or ever change oil without a new filter. After we got the car back the oil was still very dark brown from being ran through the old filter with old oil still in it. Tried to contact manager, no reply back. It wasn't until I gave a poor rating on Facebook that they finally contacted me and they still to this day will not offer to just simply give me the oil change with filter I wanted and payed for. Also watch for the oil change prices at Kanata Honda as they are higher than all other Honda dealers in Ottawa. Very unsatisfied with the service and care of customers. More

Used car buying - a pleasure Bought a nearly new Venza from Joey Kostova. Normally do not like buying cars, but she made the experience very pleasant and painless. So helpful wa Bought a nearly new Venza from Joey Kostova. Normally do not like buying cars, but she made the experience very pleasant and painless. So helpful walking me through all the 'bells and whistles'. Would I use this dealership again - YES. More