Kanata Ford

Great dealer Bought my first pick-up truck with Kanata Ford. Chris S. is the dealer that took care of me. He made sure that I got the truck that is right for my ne Bought my first pick-up truck with Kanata Ford. Chris S. is the dealer that took care of me. He made sure that I got the truck that is right for my needs. Would definitely recommend this dealer to anyone. More

Radio check Hey if you want to donate 200 dollars to kanata ford just get a check done that they don't even need to bring the truck it for. Plug it in and they st Hey if you want to donate 200 dollars to kanata ford just get a check done that they don't even need to bring the truck it for. Plug it in and they still can figure it out. Now they want to go on the let start change part tour. Absolutely the worst place ever. Plus they say the support the troops lol thanks for the support xxx More

They damage your car then say they didn't. DO NOT get your car serviced here. I brought my car in for a door latch safety recall and they cracked my door panel. They had me bring my car back, t DO NOT get your car serviced here. I brought my car in for a door latch safety recall and they cracked my door panel. They had me bring my car back, they had my car all day, then called me and said the mechanic had made a note of the crack before the repairs. It was NOT there before. They just want to get out of paying for it. More

Excellent service Tyler Trudeau was one of the most helpful salesmen we have encountered. He took the time needed to explain the car and demonstrate all of its feature Tyler Trudeau was one of the most helpful salesmen we have encountered. He took the time needed to explain the car and demonstrate all of its features. He was thorough and patient with all questions and displayed a sense of humour throughout. Although we never met Jason Krause, we did talk with him over the phone. He was also very helpful and thorough. We have dealt with Kanata Ford for many years and have always been very pleased with service and interactions with employees. More

Great service and friendly staff This is our second vehicle purchased from Kanata and it won't be the last. The staff is nothing but great the service was exceptional. I don't deal we This is our second vehicle purchased from Kanata and it won't be the last. The staff is nothing but great the service was exceptional. I don't deal well with pressure and not once throughout this deal did I feel pushed or pressured. My salesman was well informed, friendly and went out of his way to make what I wanted happen. More

A+ quality dealer Great parts staff and very helpful service staff. Would recommend this dealer to every one i know. Free service loaners and work done in a timely mann Great parts staff and very helpful service staff. Would recommend this dealer to every one i know. Free service loaners and work done in a timely manner with the proper parts used. More

They accidentally shredded the ownership of my truck ...and then told me I was on my own to get it replaced. If there was a rating lower than zero I would give it to them. Over a dozen non-returned ...and then told me I was on my own to get it replaced. If there was a rating lower than zero I would give it to them. Over a dozen non-returned phone calls...six weeks to get a straight answer. More

Great Experience The service was great. My worry was dealing with my insurance and having the money in time for the deal. My insurance failed me but I was still able The service was great. My worry was dealing with my insurance and having the money in time for the deal. My insurance failed me but I was still able to get my financing and my deal and leave with my vehicle even though I had not officially received the cheque mailed to me and Ford Credit. This made my life and day so much easier More

Horrendous Promised to beat a deal from another dealer and said they would even throw in a free$500 gift card for Cabala store. In the end they would not even ma Promised to beat a deal from another dealer and said they would even throw in a free$500 gift card for Cabala store. In the end they would not even match the deal, never mind beating it. Complete waste of my time. They will say anything to get you inside the store and once there they Try pressure tactics for you to stay in dealership and sign. Worst dealer experience ever. Go anywhere but Kanata Ford if you want a deal on new Truck and best value for your hard earned cash. There is a reason why they have such poor rating. In fact I am writing a formal complaint to Ford Canada so that they are aware of the discredit this dealer brings to their excellence. More

Stay away-Very sketchy place Thought id give them benefit of the doubt after hearing only bad things. Most high pressure place I've ever seen-terrible to think about the people Thought id give them benefit of the doubt after hearing only bad things. Most high pressure place I've ever seen-terrible to think about the people they have pressured into "a great deal". Their deals in ads are very misleading-and in some cases non-existent. When you sit at sales desk as the salesperson "goes to get something" you are being watched and listened to. Video camera beside all seats and microphone on table. Do yourself the favour and take the 5-10 minute drive and go elsewhere. More