Kanata Ford

I called Kanata FORD to make an appointment to see what they could offer me in exchange for my 2019 F150 truck. I was not planning on buying a new truck because mine was running very well, and I knew the p they could offer me in exchange for my 2019 F150 truck. I was not planning on buying a new truck because mine was running very well, and I knew the price of the new F150. When I met Gerry Fahey, the salesman, he made me feel very comfortable as soon as I came in. I told him the maximum amount I could afford to pay, and we looked at the F150s in stock. After many discussions between Gerry Fahey, Mike Webb (sales manager), and me, they came up with the price I had mentioned at the beginning. So, I could not say no to Gerry and Mike after all their efforts, and I bought the F150. I would like to thank Gerry Fahey and Mike Webb for listening to the customer and for their professionalism. I will recommend Gerry Fahey and Mike Webb without hesitation to anyone who wants to get a vehicle at Kanata Ford... Outstanding service. More

I called to book a recall service appointment for my Mach-E. The service technician informed me that they only service the electric vehicles they sold and directed me to another dealer. He stated, with Mach-E. The service technician informed me that they only service the electric vehicles they sold and directed me to another dealer. He stated, with apparent animosity, that since Barheaven Ford claims to be the first electric dealer, I should take my car there. I don't care about the competition between dealers. I bought a Ford, and any Ford dealership should service it. As someone who works at an OEM, I'm deeply disgusted by the way this dealership treats its clients. Ford makes great cars and trucks, but this dealer should not be representing them. By the way, I called Barheaven Ford, and they booked me in in 5 minutes. More

From sales staff to managers and finance I have to say the whole team was professional and helpful. Great group of people... the whole team was professional and helpful. Great group of people... More

Had a most pleasant experience with Josh and Nicky. Very personable and helpful. Overall a great experience in buying a vehicle. Very personable and helpful. Overall a great experience in buying a vehicle. More

Bought a used 2021 F150 less than two month of ownership and they want to charge me $3300.00 to replace a faulty knock sensor. This is nuts the part is around $100 the rest is mostly labour. I love the way and they want to charge me $3300.00 to replace a faulty knock sensor. This is nuts the part is around $100 the rest is mostly labour. I love the way they take care of their customers. Will not return to this dealer!! After sales sucks they soon forget how much money you just spent More

Great experience. Lots of vehicles on the lot. The sales contact, Josh Larocque was knowlwgable, no high prssure sales...overall a good experience. Lots of vehicles on the lot. The sales contact, Josh Larocque was knowlwgable, no high prssure sales...overall a good experience. More

My wife and I had a gr8 experience with Sales Agent ( Ryan Goffin ) Very polite, not pushy for a sale. Got the truck I wanted and Ryan threw in a few extras, Thank you Ryan mutchy appreciated Ryan Goffin ) Very polite, not pushy for a sale. Got the truck I wanted and Ryan threw in a few extras, Thank you Ryan mutchy appreciated More

Josh Larocque was knowledgeable, friendly, patient and made me feel relaxed and comfortable and even laughed at my jokes. All and all was a pleasure to work with him and the wonderful staff at Kanata Ford made me feel relaxed and comfortable and even laughed at my jokes. All and all was a pleasure to work with him and the wonderful staff at Kanata Ford. More

Horrible! Only open Monday - Friday 7:30 until 4:30 - no shuttle available. Only Ford dealership I know of that doesn't offer shuttle service. Told me that it Only open Monday - Friday 7:30 until 4:30 - no shuttle available. Only Ford dealership I know of that doesn't offer shuttle service. Told me that it would only take 1.5 hours. When I booked at another Ford dealership that offers a shuttle they told me they need the Bronco for the entire day and took the time to explain why. Ford really needs to take a good look at Kanata Ford and revamp this whole place! More