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John Bear Pontiac Buick Cadillac Ltd

Hamilton, ON

2.3
61 Reviews

1200 Upper James St

Hamilton, ON

L9C 3B1

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61 Reviews of John Bear Pontiac Buick Cadillac Ltd

February 02, 2018

Sean Smart-General Service Manager made our experience great We had an unexpected break down while in Hamilton (out of town) and needed to get back in a rushed manner. Sean made sure it all got done for us and g More

by Raelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Smart
October 29, 2017

Short sighted New Car Manager Tried to buy a Chevrolet Bolt on Saturday, they would not waive the $399.99 Administration fee. On a 50K vehicle, this was short-sighted and frustrati More

by Kelly VanderPloeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob ( New car manager) and Nathan Stanley ( salesman)
October 18, 2017

Repairs to a nagging rattling problem First time customer. After several tries at another location to repair a rattle problem I tried John Bear. Right from the start Sean, the service man More

by Fred Susi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Smart, Allan Goodfellow
September 22, 2017

Buy somewhere else Bought a brand new truck here, everything went fairly decent. Two months later I get a call saying if I don't get it in for a tire rotation I could vo More

by JoelMadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John The Bear
June 12, 2017

Great Service Was helped very much with my new to me car purchase. The salesman was very helpful and made a great cup of cuppicino (sorry for spelling) More

by wilmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Muraca, John Misener
May 04, 2017

Stressful unsafe terrible..Steer clear I brought my car in because it was staggering when I placed my foot on the gas.After four days I received a call stating diagnostic and repairs were c More

by Debra Rodney Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Smart
February 23, 2017

The worst Costmer services They don't know how to tread there costmers and they lie about there warnty I bought new 2016 chave Malibu and something happen to it I went to fix it More

by Ashur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk
January 19, 2017

Excellent service I just bought a Chevy Cruz Ltz rs. I bought it from glen from used cars sales. Had a great experience. Glen did everything that he said he was going t More

by Selvaggio20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen and David
October 23, 2016

Not the best experience I made an appointment to take my car in for warranty work, The service advisor told me the car would have to say there over night so they would send m More

by Voltme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
September 16, 2016

Great service My wife and I bought a band new 2017 Chevy equinox, the salesman Adam Langille was much help he knew alot on the car. Would tell family and friends. More

by Ralampi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam lee langille
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