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John Bear Pontiac Buick Cadillac Ltd

Hamilton, ON

2.3
61 Reviews

1200 Upper James St

Hamilton, ON

L9C 3B1

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61 Reviews of John Bear Pontiac Buick Cadillac Ltd

September 15, 2016

Absolutely terrible servicing. Honestly, i cannot imagine any other service experience worst than that. Not only terrible servicing but also unacceptably root customer service expe More

by B.O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shirley Elliott
September 08, 2016

New truck I have read some of these other reviews...... I must say I don't think some of them have ever been to John bear .we had the best service from these fo More

by Sparky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Windsor
August 23, 2016

Why did I trust them again!!! Took my vehicle in for an oil change and of course left with a bigger bill than anticipated!! Oh ma'am, you need a cabin filter and another filter of More

by GMCdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shirley ( who was helpful )
July 07, 2016

dont trust them they will rip you off We leased our new car with john bear hamilton Which we are regretting Traves is the guy who will lie on your face, play with words and force you to More

by citycougar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Traves
November 13, 2015

Taking advantage of trusting customers. My grandfather came in for an oil change on his nearly new car yesterday, only 39,000km. Your tech's were kind enough to provide him with a tire rotat More

by NeverAgain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Tech's
June 18, 2015

Buyer beware I’m a Cadillac owner and brought my SRX in for its 36K service. Oil change, Air filters change and tire rotation….All free with service package. I had More

by sgh1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim and Sales Manger
June 05, 2015

Friendly and helpful Victoria was very friendly and helpful and after listening to what I was looking for in a vehicle suggested I test drive a Buick Verano and an Encore. More

by peanut
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Johnson
April 07, 2014

Second chance to make it right , WENT WRONG ! I would first like to say that all the staff at John Bear that we talked with was nice and friendly. I came into John Bear On March 21 st to book an More

by kev77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager N customer service
March 23, 2014

This was my first time buying a car and I was pretty lucky to meet up with Mike Lavallee. He took me on a test drive with the car and he was very knowledgeable and well versed in the automotive field. T More

by DRJOFUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavallee
April 24, 2013

When Saturn closed down, I was sent to John Bear for service. The first time I went I came in at my appointment time and had to stand in a line for about 15 minutes while we were ignored. I signed the p More

by gmneveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catherine Ribiero
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