Jim Pattison Volkswagen Surrey

2015 Golf GTI I recently leased a GTI from Jim Pattison in Surrey and I was delighted with the entire experience. I pre-ordered the car and it arrived exactly when I recently leased a GTI from Jim Pattison in Surrey and I was delighted with the entire experience. I pre-ordered the car and it arrived exactly when promised. When I arrived for delivery, the whole process was smooth and efficient and it was a great pleasure to deal with Jeff King, Melisa and Bill. Jeff saw me eyeing Westfalia T-shirts and included 2 for my kids - nice touch! More

GOLF 2014 LEASE I recently leased a 2014 Golf from Jim Pattison in Surrey and was absolutely delighted with the service I received there from Jeff King, Melissa Milne I recently leased a 2014 Golf from Jim Pattison in Surrey and was absolutely delighted with the service I received there from Jeff King, Melissa Milnes in credit and Kong who showed me all the features of my new vehicle. Jeff was most helpful with my vehicle selection. Melissa answered all my calls in a timely fashion and addressed my concerns; Kong walked me through all the features of my new vehicle in a very professional manner. Overall, my exprience with Jim Pattison Surrey was very positive and, I would not hesitate to recommend the company to friends and/or associates. More

Excellent service and friendly staff Jim Pattison Volkswagen Surrey one of the best dealer who if have dealt with so far. Service department do a great job with any repair required for my Jim Pattison Volkswagen Surrey one of the best dealer who if have dealt with so far. Service department do a great job with any repair required for my VW fast and efficient. I truly recommend this dealer for all your VW service needs. I used to take my car for service to Langley VW but I the over all service in Jim Pattison VW Surrey differently much better. So far I am very happy with Jim Pattison VW Surrey service and great customer service. Thank you. More

PRO team and AMAZING service and SAVEON points ! Amazing service I emailed at 9 to get my beetle in that day and within 10mins had an appt booked. Dropped the car, they drove be back to work; calle Amazing service I emailed at 9 to get my beetle in that day and within 10mins had an appt booked. Dropped the car, they drove be back to work; called to confirm problem and cost and then sent a car to pick me up. Had my car back and fixed in a couple of hours including transport and it was washed and vacuumed! These guys are pro and I won't take my car anywhere else! More

Attempted service call. Left 3 messages. No call back at all. Tire had been repaired at dealer. Leak detected a few weeks later. Called once, no call back. Had to call back t Left 3 messages. No call back at all. Tire had been repaired at dealer. Leak detected a few weeks later. Called once, no call back. Had to call back to speak to service manager to book appt. Called back because tire was now flat an wanted to come in with tire. No call back. Spoke to receptionist and asked her to personally give message to service manager. No call back. We will not be dealing with the dealer in the future. We will go elsewhere for our tire and other services such as oil changes, Unless it is something covered by warranty. Very disappointed. More

Always efficient I have been coming to Surrey VW (NOW JIM PATTISON)since I purchased my Jetta in 2004. I have continually found the team to do a great job in explain I have been coming to Surrey VW (NOW JIM PATTISON)since I purchased my Jetta in 2004. I have continually found the team to do a great job in explaining recommended services and not 'pushing' items that were not necessary. Thanks Raj -good job More

Excellent service! Thanks, Reg! I have received excellent service from Reg and the staff of Volkswagen of Surrey, which contributed heavily to my decision to recently buy-out the lea I have received excellent service from Reg and the staff of Volkswagen of Surrey, which contributed heavily to my decision to recently buy-out the lease on my 2010 Golf. I have always found Reg to be personable and professional, and he gets the job done without costing me an arm and a leg. My car comes back clean and I am always assured I will have some mode of transportation to/from the dealership when I am in for a longer service. I trust Reg to tell me what really needs to be done so that I am not overpaying. Thanks, Reg! :) More

great I have visited this dealership for my car service recently. I have great experience and overall happy with the whole experience of this dealership. R I have visited this dealership for my car service recently. I have great experience and overall happy with the whole experience of this dealership. Reg bains who helped me during my car service visit done great job and explained me everything about my car service. I would highly recommend this dealership to my family and friends. More

Excellent Service! Last Friday, while out doing errands in my Passat wagon, with my 2 kids in tow, it started to drizzle. So as any good driver would do, I turned on my Last Friday, while out doing errands in my Passat wagon, with my 2 kids in tow, it started to drizzle. So as any good driver would do, I turned on my wipers. Unfortunately they were no help to me and were just smearing the water and making a terrible noise. I was close by to Jim Pattison VW of Surrey so I pulled in to see if they could give them a look. I was greeted quickly & with a smile by Reg. Realizing that I had 2 kids strapped in the back seat of the car he quickly gave the wipers a once over and went the extra step the check the rear wiper as well. Turns out I just needed to replace all 3 of my wipers. I've switched my wipers out before so I said I would do it myself. Reg told me exactly what I needed, and kindly directed me to the parts dept. I got my wipers, switched them out and carried on my merry little way, all before my kids could start fussing! Thanks Reg! More

Now that's Customer service!!! Me my wife and our 5 years old son went to Jim Pattison Volkswagen Surrey to check out the new 2014 Tiguan. Jeremie was there to make sure we got all Me my wife and our 5 years old son went to Jim Pattison Volkswagen Surrey to check out the new 2014 Tiguan. Jeremie was there to make sure we got all the information we need and walk us through all the options, rates and the changes i wanted to the car . and even babysit for my son while we talk to the manager Melissa whom also i can give 10 out of 10 for customer service. More