Jim Pattison Volkswagen Surrey

Worth the investment First time car buyer, and the team jumped through hoops to get me a deal i was more than happy with and everything i wanted in my car. It was a pleasa First time car buyer, and the team jumped through hoops to get me a deal i was more than happy with and everything i wanted in my car. It was a pleasant experience with very little bumps in the experience. Would definately return when im ready to upgrade as they have earned my trust. More

2015 VW Golf! I traded in my 2004 Golf for a 2105 - and boy do I love my new golf! 12 years is a long time and a lot of technology advancements. The dealership was I traded in my 2004 Golf for a 2105 - and boy do I love my new golf! 12 years is a long time and a lot of technology advancements. The dealership was awesome - everyone from the receptionist who put up with my hot chocolate drinking kids to Dominic, Paul, Ariel and Dennis. Best car buying experience i have ever had. More

2015 Volkswagen Jetta TDI I went in looking to trade my 2010 Roush Mustang for a more economical vehicle. I was very interested in the Jetta. I went to many dealerships all thr I went in looking to trade my 2010 Roush Mustang for a more economical vehicle. I was very interested in the Jetta. I went to many dealerships all throughout the lower mainland and found the best service by Dominic at Jim Pattison Volkswagen. They had the price listed at MSRP!!! Every other volkswagen started their pricing at a higher price... ($3000 more) and justified it by writting in (Dealer markup). Jim Pattison VW and Dominic were very honest and made the deal work. More

Smooth transition from my Jetta to a new Passat I wanted to trade in my Jetta for a new Passat - I first walked into the dealership and met Reg Bains - he was super friendly and struck up a conversa I wanted to trade in my Jetta for a new Passat - I first walked into the dealership and met Reg Bains - he was super friendly and struck up a conversation with me. I actually had never driven a Passat and had some questions about the car, Reg helped answer a lot of my questions before introducing me to Dennis Hatta in sales... the transition was smooth and these guys here are real professionals. I left there without a question in my mind, they addressed every concern and answered every question. I came back a couple days later and did the deal! The transition was smooth - the process was handled well, they did not waste a minute! They valued my time which was VERY important to me... I would highly recommend these guys and will definitely return to purchase my next car! More

Satisfied customer :) This dealership bend over backwards to make sure my goals were met. Excellent service and very happy with my new Passat. This dealership bend over backwards to make sure my goals were met. Excellent service and very happy with my new Passat. More

Worst Sales Manager Ever Aldrich Ang does not stand by any word of his salesman. After the customer and salesman shook hands offer a signed offer, this sales manager threw awa Aldrich Ang does not stand by any word of his salesman. After the customer and salesman shook hands offer a signed offer, this sales manager threw away everything the salesman offered to the customer. Mr Naqvi owes it to future customers to look into the unprofessional and unethical conduct of Mr Ang. Even the poor salesman was dumbfounded for his grossly unbecoming, condescending and rude behavior. This Jim Pattison employee does not even deserve a half star. More

New car purchase. Pleasantly greeted on arriving at dealership by a salesman who obviously knew the product and enjoyed his job. He willingly showed us the features on Pleasantly greeted on arriving at dealership by a salesman who obviously knew the product and enjoyed his job. He willingly showed us the features on the car we were interested in purchasing. More

bad service after purshase horrible attitude and service after purshase. had an issue with transmission from day one. numerous visits without them fixing it. took over 8+ weeks horrible attitude and service after purshase. had an issue with transmission from day one. numerous visits without them fixing it. took over 8+ weeks of not having my vehicle. ridiculous waits for courtesy cars. multiple times leaving work, without the problem resolved. argued with me about paint missing from back of wheels saying it is normal. had to pay for my first oil change cause it was too early. technician racing my car up the street. would not recommend anyone to them. stay away!!!! all nice till you sign for it More

Excellent service and staff! I've been using this dealership for 8 years now, on my 2nd vehicle and have yet to have a bad experience. The service team always goes above and beyon I've been using this dealership for 8 years now, on my 2nd vehicle and have yet to have a bad experience. The service team always goes above and beyond and does great work. The customer service has consistently been outstanding and I have nothing but great things to say about this dealership. Highly recommend! More

Great Dealership Been a customer with this dealership for over 4 years now with two different cars, and they continue to impress me! During both sales they have offere Been a customer with this dealership for over 4 years now with two different cars, and they continue to impress me! During both sales they have offered the best price out of all other dealerships in the area. As for service, Reg has to be the kindest person I have ever met. He helps make sense of any situation with his great knowledge, and works incredibly hard to make his customer's happy. I will continue to go back as long as Reg is still there! More