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Jim Pattison Volkswagen Surrey

Surrey, BC

4.2
118 Reviews

North Surrey Auto Mall, 15383 Guildford Dr.

Surrey, BC

V3R 0H9

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118 Reviews of Jim Pattison Volkswagen Surrey

August 15, 2021

GM Farrukh Naqvi is a great manager since I met him. Also service department manager Yogesh Parsad has been always nice to us and provided perfect service. More

by Tony Feng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogesh Prasad
Aug 23, 2021 -

Jim Pattison Volkswagen Surrey responded

Hello Tony, thank you for posting a great review and the kind words! We sincerely appreciate your business and look forward to your next visit. Sincerely, Farrukh Naqvi, General Manager

March 01, 2021

Sandeep Singh, our sales person, made purchasing a car a pleasant experience. He was knowledgeable, professional and patient. Bill was very attentive to every detail and ensured we were happy with the new c More

by Karam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandeep singh
Mar 08, 2021 -

Jim Pattison Volkswagen Surrey responded

Hello Karam, thank you for posting a great review. I am very pleased to hear that Bill was able to provide a comfortable and “no hassle” buying experience for you. Enjoy your new Jetta and we look forward to seeing you again in the near future! Sincerely, Farrukh Naqvi, General Manager

October 31, 2020

Yogesh is a very nice person he is a great person to deal with he always treats you well I had a problem with my Volkswagen Golf 2015 and he fixed it in minutes. More

by Mehdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yogesh Prasad
Nov 02, 2020 -

Jim Pattison Volkswagen Surrey responded

Hello Mehdi, thank you for posting a great review and your kind words! Your feedback is truly appreciated and will be shared with the Yogesh and the rest of the service team. Best Regards, Farrukh Naqvi, General Manager

June 15, 2020

Customer friendly and efficient Recently had a very pleasant experience with the service manager Yoggesh. He addressed promptly all my concerns regarding my Passat warranty claim, pr More

by MikeN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yoggesh Prasad
Jun 17, 2020 -

Jim Pattison Volkswagen Surrey responded

Hello Mike, thank you for posting a great review! I am very pleased to hear that Yogesh was able to address all your issues regarding your Passat warranty. Your feedback is truly appreciated and we look forward to seeing you in the future! Best Regards, Farrukh Naqvi, General Manager

January 24, 2020

I don’t recommend this dealership at all I made a deal for one car left the deposit and when call me back to tell me I was approved and at the time to sign the contract found they trying to sell me a comp More

by Maretto
Recommend Dealer
No
Employees Worked With
Bill sales manager
Jan 28, 2020 -

Jim Pattison Volkswagen Surrey responded

Hello Maretto, thank you for your review. I apologize for any misunderstandings that occurred during your purchasing experience. At your convenience, please call me directly at (604) 584-1311 and I would be happy to speak with you further. Sincerely, Farrukh Naqvi, General Manager

March 23, 2019

Service at VW This place made car shopping easy. I told him what I wanted and what I wished for. And they made it happen. Got more the I wanted but so happy More

by Tyno124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank DeMichele
Mar 26, 2019 -

Jim Pattison Volkswagen Surrey responded

Thank you for your review of our dealership and Frank! I am glad to hear that your experience at our dealership was a positive one. We will work even harder to get the five stars next time. Sincerely, Farrukh Naqvi, General Manager

March 08, 2019

Above and beyond service I have been having my vehicle serviced at Jim Pattison VW since I purchased it in 2014... Reg and his service team have always gone above and beyond f More

by dandansmith19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reg (service manager) and Stephen (parts manager)
Mar 08, 2019 -

Jim Pattison Volkswagen Surrey responded

Thank you for posting your review, Dan! I am very pleased to hear that Reg, Stephen, and their respective teams have been able to provide you with an “amazing” customer experience and we look forward to seeing you again in the future! Sincerely, Farrukh Naqvi, General Manager

January 26, 2019

Extremely Positive Experience Sales staff Kong and Finance Manager Deep would now be my go to guys whenever I have need for a new Volkswagen vehicle. They both worked hard in getti More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kong & Deep
Jan 28, 2019 -

Jim Pattison Volkswagen Surrey responded

Thanks for posting your review, Michael! I am very happy to hear that Kong and Deep were able to get you the right vehicle for your family’s needs and we look forward to seeing you again in the future! Sincerely, Farrukh Naqvi, General Manager

November 11, 2018

Very good experience at VW jimpattison guildford surrey Absolutely will recommend this dealer to my friend. The best service ever. The salesman Andrew Chan, and the manager Deep provide excellent service to More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Chan
Nov 13, 2018 -

Jim Pattison Volkswagen Surrey responded

Thanks for posting your review! I am very pleased to hear that Andrew and Deep were able to provide excellent customer service. If you have any further questions, please do not hesitate to contact us or come to see us in person! Sincerely, Farrukh Naqvi, General Manager

November 06, 2018

Jetta 2019 I just brought jetta 2019 on nov 5th . The way they help their customers and provide information regarding vehicle was amazing and sufficient . Custom More

by Sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Thunem
Nov 09, 2018 -

Jim Pattison Volkswagen Surrey responded

Thanks for posting your review, Sim! I am very pleased to hear that Frank and our Management team was able to make your buying experience a great one and we look forward to seeing you again! Sincerely, Farrukh Naqvi, General Manager