Galt Chrysler Dodge

Poor service After having to deal with this dealership to avoid having to go back to my point of purchase location where I bought my vehicle a few problems have b After having to deal with this dealership to avoid having to go back to my point of purchase location where I bought my vehicle a few problems have been noticed. Before buying my vehicle elsewhere I attempted to buy here first and had gone in after a long work day and maybe didn't look the cleanest but had full intentions on buying and was totally avoided the hole time I was there and wasn't helped until I decided to hop into one of the showroom vehicles. Then out of nowhere two people showed up then willing to help, I voiced my disappointed opinion then decided to leave. I should not have been judged on my appearance only, two weeks later I bought my $30.000 + vehicle at another dealership , there total loss. So now it's time to get some service done so have gone to this dealership (much closer to home) and seems that every time going into the service department regardless if there's a line up or not, your standing there a good five to ten minutes sometimes before someone even looks at you to say how can I help you. There's being busy such as being on the phone or talking with other customers and doing paper work but when none of the above are going on first thing to do should be to say HELLO, we'll be right with you and not to just have your customer just stand there five to ten minutes before a word is even spoken. It's very rude and not very customer savvy. Another issue is that when you've told your customer that your going to call them on a specific day in regards to an issue being dealt with, would be nice to have someone actually do so and to not just put them off for days until they are the ones having to call back in to find out what's happening. I'm now considering making the drive to where I bought from just to avoid this unpleasant experience with this dealership. I truly miss the old chrysler dealership location in cambridge, never had any issues with any of my purchases over the past years when they were there. More

Great service! I have had to take a few trips back to galt Chrysler And the staff couldn't be more friendly and understanding!!! We have ran into a few problems si I have had to take a few trips back to galt Chrysler And the staff couldn't be more friendly and understanding!!! We have ran into a few problems since we have purchased our van and I could have asked for it to be handled any better. More

Gareth was right! I told Gareth that I was shopping around and that I was sure I had found a used car at another dealership. He said "when you're done, come see me. I'l I told Gareth that I was shopping around and that I was sure I had found a used car at another dealership. He said "when you're done, come see me. I'll find you something." Well he was right. Instead of buying that used car with 60,000 kms from the other dealership Gareth got me into a brand new 2015 Chrysler for the same money. That makes car number 3 from Galt-Chrysler. Thanks to Karen Ash as well for her work on the finance end of things! Todd McCallum. More

Great service Galt Chrysler dodge has great costumer service. Our sales associate was very helpful, and informative, she called to make sure everything was good. Sh Galt Chrysler dodge has great costumer service. Our sales associate was very helpful, and informative, she called to make sure everything was good. She was also patient with us. Also another manager was extremely helpful. Our finances were handled quickly as well. More

Dylan Brewer at Galt it is simply great!!! This is my 5th experience on the process of buying a car. I am not an easy customer to satisfy as I want to know everything and I do not like games an This is my 5th experience on the process of buying a car. I am not an easy customer to satisfy as I want to know everything and I do not like games and wasting time while I am doing my researches. I had the opportunity to deal with Dylan Brewer at Galt and my experience with him, was simply amazing!! He is the person that answer all your questions. He lays out all the possibilities on the table so you are able to make the best decision and the best part of all is that he is able to close the best deal for you. I am not exaggerating, he made the best deal for me. The interesting thing is that I did not have to go to the dealer to clarify anything, we did everything by email and phone so our negotiation was pressure less, relaxing, Dylan was accommodating all the times, never hesitate to give me the right answer, so he made me really happy and satisfied. Most of the time while dealing with Dylan I thought I was dealing with a friend or one of my close family member. I f I will recommend someone to anyone, that has to be Dylan. Just go to him and what you think is impossible, you will realize that you are wrong, DYLAN will make it possible and you will be satisfied like never before. It is almost unbelievable that a young person like him it is so dedicated, helpful, takes the right decision, he is always in your side, and have so much professionalism when dealing with the customer that is hard to believe. I have to thanks Galt for having a person like Dylan in their team and specially thanks a lot to Dylan for your great support and help. You are simply GREAT!!! Luis Gattorno More

Great experience with your dealership! This was one of our best experiences in purchasing a new car. Trina and Esther were terrific in answering our questions and working through arrangemen This was one of our best experiences in purchasing a new car. Trina and Esther were terrific in answering our questions and working through arrangements - and the entire place was very welcoming. We read the other reviews online beforehand, and our own experience reinforces what we have read. More

excellent service from management. John S.-We purchased a vehicle (2015) from Galt-Chrysler a week ago and could not get any better treatment from anybody than what we got from these pe John S.-We purchased a vehicle (2015) from Galt-Chrysler a week ago and could not get any better treatment from anybody than what we got from these people.They went way out of their way to accommodate us in what we wanted.Thanks to Trina and management.Well done . More

Galt Chrysler Dodge is an awesome dealership! - We would simply not buy from anyone else! This was our second purchase here. From start to finish Alex made purchasing our NEW TRUCK a pleasant exp - We would simply not buy from anyone else! This was our second purchase here. From start to finish Alex made purchasing our NEW TRUCK a pleasant experience. In fact everyone there was professional and personable. Esther (and her chocolate) made going over the numbers painless :) The service department made our finishing touches a perfect reality. Galt Chrysler Dodge vehicles are by far the highest quality and most immaculate. The dynamic display of their products is the absolute best of any dealership we have ever visited. We want to say a big "thank you" to Alex Goad who facilitated the purchase of our new beautiful 2015 DODGE RAM 1500. Alex, you and this dealership are truly one of a kind. We will definitely see you around ;) P.S. The Sirius Satellite Radio ROCKS! Kim & Bill More

5 star service Jennifer was extremely efficient and hard working in delivering my vehicle back to me as soon as possible. No complaints with service as top notch as Jennifer was extremely efficient and hard working in delivering my vehicle back to me as soon as possible. No complaints with service as top notch as that! More

A wonderful experience Gareth and Karen were awesome to deal with. Will always come back to them.. will always refer friends and family to them. Very friendly and awesome to Gareth and Karen were awesome to deal with. Will always come back to them.. will always refer friends and family to them. Very friendly and awesome to deal with. More