Galt Chrysler Dodge

Salesmanship Alex Goad took me through the process of buying a vehicle in a very relaxed, friendly and professional way. His knowledge of the product impressed me Alex Goad took me through the process of buying a vehicle in a very relaxed, friendly and professional way. His knowledge of the product impressed me as did his attention to the small details with regard to the car after the sale. Promises he made were kept. I have no hesitation in recommending Alex if you are in the market for a vehicle. Brian More

A great experience It turns out that buying a car can be a great experience after all... First impressions can be lasting ones, and from the time I arrived, test drove It turns out that buying a car can be a great experience after all... First impressions can be lasting ones, and from the time I arrived, test drove the car that I had pre-selected from the website, to the time I signed on the "dotted line", treatment was exemplary. From Sales to Finance to Administration, the level of attentiveness and professionalism was front and centre. I had done a lot of brand and model research beforehand (this wasn't my first car), and when I finally determined what I wanted, and enquired via email, Brandon Rank was quick to respond, and we agreed to meeting and having me "check out the car" on which I had zeroed-in. When I arrived, the car was ready for the test drive (inside and out in pristine condition- even under the hood), that I think I knew before driving the car, that it was probably the one I was going to buy (given the right conditions of course). I cancelled another previously-considered test drive, and committed to buy the car from Galt Chrysler Dodge. More

First new car. This is the first new car that My Wife and Myself have bought . We were completely impressed from the time we met Gareth and went for a test driv This is the first new car that My Wife and Myself have bought . We were completely impressed from the time we met Gareth and went for a test drive right through the seamless snag free flow of professionalism. Excellent pressure free and informative sales, easy upbeat financial period. Hassle free delivery of a well made vehicle! I will tell everyone I know to go there to look for their next vehicle purchase! More

Excellent Experience After being told that my insurance company would not fix my car after it was hit I had to start looking for another car. I went to speak with Gareth A After being told that my insurance company would not fix my car after it was hit I had to start looking for another car. I went to speak with Gareth Armour. He was extremely patient with me and went over different options. We looked at leasing a car, buying a used car and buying a new car. Gareth never made me feel pressured at all. After several conversations and visits to the dealership, he found me a 2014 Chrysler 200. Thanks for your patience Gareth! Gary More

My new home for servicing my van:) We just bought a brand new 2015 dodge van. Was a little surprised to already see the transmission light on. Took it in (no appointment), and experie We just bought a brand new 2015 dodge van. Was a little surprised to already see the transmission light on. Took it in (no appointment), and experienced wonderful, quick service. Mike was very friendly, and helpful. He was also great with my little girl! Tim made me feel like I was priority. He figured It out fast, and had me leave with a smile:) We will be back for all our van service needs:) Thanks!!! More

Phenomenal Experience Fantastic Experience After a traumatic accident that destroyed our family jeep, we had to find another vehicle. It took 3 wks to complete the tedious Fantastic Experience After a traumatic accident that destroyed our family jeep, we had to find another vehicle. It took 3 wks to complete the tedious paperwork and communication with insurance before we were able to begin the process of searching for a new reliable vehicle. Just to add to my stresses it was 7 days before Christmas Eve, 5 of which I was working. I contacted 3 dealerships, all of which were willing to help. However we really wanted another jeep, since our last one saved our lives!! Trina was my first contact at GCD and her positive and immediate responses led me to the first meeting and finding our vehicle. Karen from finance took most of my stresses away with her vast knowledge and capabilities. They worked around my schedule without any questions and 48 hrs later we were the proud happy owners of 2014 Patriot. It was the best family Christmas gift ever. The staff I dealt with were Phenomenal, Trina and Karen were almost as happy as I was regarding my relief and excitement. Who would've thought such a terrible experience for my family would have such a terrific ending!! Thank you Galt Chrysler Dodge, esp Karen and Trina!! You are the BEST More

Excellent Service on our purchase! After looking for a truck in our area we drove 4 hours south to purchase our new truck from Galt Chrysler. They made it easy to purchase over the pho After looking for a truck in our area we drove 4 hours south to purchase our new truck from Galt Chrysler. They made it easy to purchase over the phone and had everything ready when we made the trip to pick it up. They also gave us the best deal!! More

Great service Took my 2012 Jeep in for warranty work. Was told a part needed to be ordered and they would try for it ASAP. Was called the very next day that part wa Took my 2012 Jeep in for warranty work. Was told a part needed to be ordered and they would try for it ASAP. Was called the very next day that part was in. Was easy to make a new appointment and dropped off Jeep. Work was completed even sooner then time frame given. More

Excellent service on our purchase! We just purchased a new Dodge Journey from Galt Chrysler Dodge, and this was one of the best experiences we have had when buying a new car. Alex, our We just purchased a new Dodge Journey from Galt Chrysler Dodge, and this was one of the best experiences we have had when buying a new car. Alex, our sales associate, was very up-front and helped us get the best price on the vehicle, including all the options and special discounts that were available. It was night-and-day compared to some of the other dealerships in town that we visited. Alex made sure we had all the information we needed without putting any pressure on us. We're extremely happy with our car and the whole purchasing experience at Galt Chrysler Dodge! More

Poor service After having to deal with this dealership to avoid having to go back to my point of purchase location where I bought my vehicle a few problems have b After having to deal with this dealership to avoid having to go back to my point of purchase location where I bought my vehicle a few problems have been noticed. Before buying my vehicle elsewhere I attempted to buy here first and had gone in after a long work day and maybe didn't look the cleanest but had full intentions on buying and was totally avoided the hole time I was there and wasn't helped until I decided to hop into one of the showroom vehicles. Then out of nowhere two people showed up then willing to help, I voiced my disappointed opinion then decided to leave. I should not have been judged on my appearance only, two weeks later I bought my $30.000 + vehicle at another dealership , there total loss. So now it's time to get some service done so have gone to this dealership (much closer to home) and seems that every time going into the service department regardless if there's a line up or not, your standing there a good five to ten minutes sometimes before someone even looks at you to say how can I help you. There's being busy such as being on the phone or talking with other customers and doing paper work but when none of the above are going on first thing to do should be to say HELLO, we'll be right with you and not to just have your customer just stand there five to ten minutes before a word is even spoken. It's very rude and not very customer savvy. Another issue is that when you've told your customer that your going to call them on a specific day in regards to an issue being dealt with, would be nice to have someone actually do so and to not just put them off for days until they are the ones having to call back in to find out what's happening. I'm now considering making the drive to where I bought from just to avoid this unpleasant experience with this dealership. I truly miss the old chrysler dealership location in cambridge, never had any issues with any of my purchases over the past years when they were there. More