Downtown Toyota

Fantastic customer service This is Kazi. I recently have my Toyota Corolla SE. I have visited many dealerships including Honda but Kentaro gave me best service and price. We are This is Kazi. I recently have my Toyota Corolla SE. I have visited many dealerships including Honda but Kentaro gave me best service and price. We are very happy to have our new car. I recommend to all to stop by Downtown Toyota and talk to Kentaro Hoshimi before have your dream car. More

Thanks Kentaro This was our first car in Canada. I was tired of trying with all the dealerships. Then I chose Kentaro Hoshimi to buy the new RAV4. Kentaro was sensi This was our first car in Canada. I was tired of trying with all the dealerships. Then I chose Kentaro Hoshimi to buy the new RAV4. Kentaro was sensitive to my needs, followed through on his promises. Right from the trial to final deal ,he was very patient and thorough. He is very humble and honest. I would highly receommend him to future buyers. More

Javed is the King Fantastic service year after year! Javed was a lifesaver waiting for me in the pouring rain at closing time last night, doing a follow up this morning Fantastic service year after year! Javed was a lifesaver waiting for me in the pouring rain at closing time last night, doing a follow up this morning. Thank you Javed and Toyota ?????????? More

Improvement is needed to be better! I’ve called multiple times and left messages and never had a single follow up call back. Dealing with warranty issues after purchasing a new car throu I’ve called multiple times and left messages and never had a single follow up call back. Dealing with warranty issues after purchasing a new car through them. I’m feeling as though they are only in it for the sales rather then long term relationships with their customers. More

Great Service A big shout out for the excellent service I received from ADAM HERDAN (fixed operations manager, Weitzes Toyota), ASSAD MAHMOOD (service advisor, Weit A big shout out for the excellent service I received from ADAM HERDAN (fixed operations manager, Weitzes Toyota), ASSAD MAHMOOD (service advisor, Weitzes Toyota) and KEN HO (fixed operations manager, Downtown Toyota). I purchased a one year old Sienna in May of 2017 from Downtown Toyota. After a few months I noticed some issues with the brakes. I went to my regular local dealership (Weitzes) to try to address it. Although the work required was not all covered by warranty, the two dealerships communicated with eachother and took care of all my needs without any cost. And I did not have to drive all the way downtown to get the work done. Weitzes took care of it for me! Great service from Adam H., Assad M. and Ken H. You made it easy for me. I appreciate it. - from RANDAL S More

Deceiving Even with delay. But what Herold wrote on the invoice to avoid warrenty in the future is not acceptable. I checked with a lawyer who said it means n Even with delay. But what Herold wrote on the invoice to avoid warrenty in the future is not acceptable. I checked with a lawyer who said it means nothing as I put new pipe and new sensor. Nagy More

Great service from Tony @ Downtown Toyota Walked in on a Saturday afternoon and we were very fortunate to meet with Tony. Tony was incredibly patient with us, very knowledgeable, listened to w Walked in on a Saturday afternoon and we were very fortunate to meet with Tony. Tony was incredibly patient with us, very knowledgeable, listened to what we were looking for, and had great (and relevant) suggestions for us and our lifestyle. He was respectful and took his time with us- and didn't apply pressure tactics whatsoever. He knew budget was a concern for us, and he helped us with some great suggestions. Absolutely recommend Downtown Toyota, and especially Tony. Thanks again! More

great sales experience Bought a 2017 Toyota RAV4 Limited. Antonio provided a very informative sales experience. When compared to Nissan Rogue and Honda CRV, the RAV4 came ou Bought a 2017 Toyota RAV4 Limited. Antonio provided a very informative sales experience. When compared to Nissan Rogue and Honda CRV, the RAV4 came out ahead. Antonio replied immediately to telephone calls and emails. Ask for Antonio. More

Received what was promised! From the first phone call to arriving at the dealership, Kentaro was able to make my dreams come true of owning a Toyota Highlander. From the trading From the first phone call to arriving at the dealership, Kentaro was able to make my dreams come true of owning a Toyota Highlander. From the trading in of my older vehicle to helping me finance a new vehicle, Ken made it all happen while keeping his word to all his promises. I'm very happy and we'll deal with him in the future. Service and financing we also very helpfull. I recommend this dealership. More

Great job I recently bought a 2010 Toyota Matrix from the Downtown Toyota dealership with the help of an honest and very energetic guy that goes by the name of I recently bought a 2010 Toyota Matrix from the Downtown Toyota dealership with the help of an honest and very energetic guy that goes by the name of Eugene Alexandrov and also a helpful and knowledgeable used car manager, Louis Hoshimi. I definitely recommended the downtown Toyota dealership to anyone who is interested in purchasing a vehicle especially with the help of Eugene. More