Downtown Subaru

Yet another pleasant experience We have been buying and servicing our cars at Downtown Subaru since 1996, and I wouldn't go anywhere else. Everyone at the dealership is professional, We have been buying and servicing our cars at Downtown Subaru since 1996, and I wouldn't go anywhere else. Everyone at the dealership is professional, prices are fair and service is prompt. I'm happy to report that my latest purchase from Melissa Yiu confirmed my opinion. My wife and I were undecided on which model to buy and Melissa let us test drive both models. She took the time to explain the differences between them, never once attempting to push the more expensive one. On pick up day, Melissa was endlessly patient with us showing all new features and technology. I would definitely buy another car from her. More

Rude people and rip off price I have bought my Subaru Tribecca from this Downtown dealer in 2013 since then I was having service from them, last April I called to book an appointme I have bought my Subaru Tribecca from this Downtown dealer in 2013 since then I was having service from them, last April I called to book an appointment for engine oil change, they were busy so I did not get appointment early so I went to another Subaru dealer on Midland and Lawrence Ave. they charged me me $87.00 to change engine oil and filter after that Iast September I booked an appointment with Downtown Subaru they charged me $117.00 I asked why is so much difference? service manager showed me every time they were charging me this price and told me if you don't like you can go there, so I have suggestion try this Midland and Lawrence location instead of paying this rip off price. very bad customer service, I will never go to this Downtown location. More

Best car buying experience I purchased my car with Melissa and did everything via email and it was a VERY stress free process. I did not have to meet her until the day I picked I purchased my car with Melissa and did everything via email and it was a VERY stress free process. I did not have to meet her until the day I picked up my car! She was very accommodating, easy to work with and VERY patient and knowledgable with my questions. This was great customer service at its best. I would recommend anyone to contact her directly if you are looking for to buy a car. I've owned a few cars in my years and Melissa made this by far the best car buying experience I have ever had. I have switched dealerships to Downtown Subaru because of her. More

My Buying Experience I highly recommend Melissa at Downtown Subaru. Melissa and the staff of downtown Subaru were so accommodating when my family and I came to inquire abo I highly recommend Melissa at Downtown Subaru. Melissa and the staff of downtown Subaru were so accommodating when my family and I came to inquire about their vehicles this past summer. It was difficult choosing between a Forester and Outback but Melissa helped us make an informed decision to get an Outback. We had to order in advance the 2020 Outback and throughout the process, Melissa has been very patient with us. We never felt any pressure to buy, typical of car dealerships. Moreover, Melissa helped me choose the accessories that befit my lifestyle, hence saving a lot of money from taking various features that I will never use. I would certainly deal with Melissa again for future purchases. More

Great experience with Melissa to buy a new 2019 Forester Melissa in Downtown Subaru is a best sales person among whom I have ever met. She is kind and knowledgeable. I purchased a new 2019 Forester Premier a Melissa in Downtown Subaru is a best sales person among whom I have ever met. She is kind and knowledgeable. I purchased a new 2019 Forester Premier and very satisfied with the deal and the car. I didn't have to visit the dealer shop to communicate with her before the delivery. We could communicate smoothly through email. Finally I visited the dealer shop to pick up the car and the car was ready to go with me as everything was set. She explained everything about the car with time and answered every my question without rush of time. I highly recommend her when you buy a new car. More

Wonderful personal service Downtown Subaru and Melissa are an awesome place to come and get personal and very credible and efficient service. I highly recommend coming here to g Downtown Subaru and Melissa are an awesome place to come and get personal and very credible and efficient service. I highly recommend coming here to get service and purchase a vehicle. We bought our used Subaru vehicle here And found exactly what we were looking at the price range we wanted. Thanks downtown Subaru and Melissa ! More

Excellent Service! Melissa was knowledgable, timely and an excellent sales person. I would highly recommend her services. Everyone was very helpful at this dealership Melissa was knowledgable, timely and an excellent sales person. I would highly recommend her services. Everyone was very helpful at this dealership - sales information and new vehicle orientation. More

First-time Subaru Experience with Melissa Yiu A Positive and Worry-free experience from the beginning to the end. Melissa is incredibly knowledgeable, friendly, and patient. I would highly recomme A Positive and Worry-free experience from the beginning to the end. Melissa is incredibly knowledgeable, friendly, and patient. I would highly recommended her to any friends who are looking to buy/lease Subaru. Overall, Downtown Subaru is highly recommended that you'll have a chance to experience the very warmed heart communication with any of teams from the receptionist to the sales. More

Great, knowledgeable and friendly service from Melissa We went in during July and felt very comfortable right away with Melissa Y. She was low key, extremely knowledgeable and worked with us really well. H We went in during July and felt very comfortable right away with Melissa Y. She was low key, extremely knowledgeable and worked with us really well. Her explanations of leasing as well as outright buying were very matter of fact and simple to understand. It was a great experience. In the end the long lead time to get a car over the summer and the low trade in value for our current car meant we didn't go with Subaru. But her own service and professionalism were outstanding and if you were going to buy a Subaru then I would use her as an agent. More

Like a breeze Our friend referred us to this dealer. I had owned 2 older Subaru cars before, but needed a new one. Melissa found the car we wanted and was upfront a Our friend referred us to this dealer. I had owned 2 older Subaru cars before, but needed a new one. Melissa found the car we wanted and was upfront and transparent in explaining the pricing and financing process. She was meticulous in handling the whole sales process including showing and explaining the new Forester during our picking up. More