Downtown Subaru

A positive and worry-free experience We recently bought a 2019 Subaru legacy at Downtown Subaru. Our experience with our salesperson Melissa Yiu was excellent. She patiently took us throu We recently bought a 2019 Subaru legacy at Downtown Subaru. Our experience with our salesperson Melissa Yiu was excellent. She patiently took us through our options in a very low-key manner, responded positively to all or concerns and dealt with us very fairly on the price negotiations to our satisfaction. Once we had settled on the car and the pick up date she took us through all its features and helped us to link up our electronic devices. Her positive and straight forward manner made this purchase anxiety free and pleasant. She also took the initiative to renew our license sticker for us. We have nothing but praise. More

Excellent experience with Melissa Yiu! This was our first Subaru purchase based on extensive online research and positive reviews from friends and family. We decided on a Forrester and visi This was our first Subaru purchase based on extensive online research and positive reviews from friends and family. We decided on a Forrester and visited Downtown Subaru where we met Melissa. She took the time to explain the features and benefits of various trim levels and we opted for the Sport. Because of a custom colour choice the delivery took a few months But Melissa kept us updated on the status of our vehicle delivery. Definitely worth the wait and will recommend Subaru, this dealer, and especially Melissa to any friends and family considering a new vehicle! More

Professional expertise and patience for senior car buyers Melissa showed my parents such patience and attention when they were looking to buy a car. She went above and beyond to explain the features, package Melissa showed my parents such patience and attention when they were looking to buy a car. She went above and beyond to explain the features, packages, nuances, and financing options of the different models to ensure they were comfortable in their purchase throughout the whole process. Her honest attitude was refreshing and she was proactive in letting us know the timeline of when the car was available. More

Excellent experience getting a second Subaru Always a fan of Subaru, gave my 10 year old perfect condition outback to my daughter and got the new 2019 Crosstrek, had it now for a week, cannot be Always a fan of Subaru, gave my 10 year old perfect condition outback to my daughter and got the new 2019 Crosstrek, had it now for a week, cannot be happier, more importantly, the experience of acquiring the new car at downtown Subaru was wonderful with the help of Melissa. Even though some may say that Subaru cars sell themselves, Melissa shows that they are not taking anything for granted, and provided all the pertinent information for making an informed decision, details of the steps on all the paper work, and have the car ready to go with a thorough walk thru on the pick up day. I will be back for a third one I have been to the service centre for the last 10 years, following the schedule faithfully, the service centre always give me the appropriate advice and options, that's why I am comfortable to give my daughter, who will be on the driving on the highway a lot the 10 year old Outback More

Great experience with Melissa We purchased a 2019 Forester with Melissa Yiu. Melissa is extremely professional, knowledgable, and thorough. It was a pleasant and stress-free experi We purchased a 2019 Forester with Melissa Yiu. Melissa is extremely professional, knowledgable, and thorough. It was a pleasant and stress-free experience thanks to Melissa! More

Wonderful service Purchased the 2019 Crosstrek from Melissa, had a great experience doing so. Great service, very knowledgable, and overall pleasant to deal with. We lo Purchased the 2019 Crosstrek from Melissa, had a great experience doing so. Great service, very knowledgable, and overall pleasant to deal with. We love our Crosstrek thank you Melissa :) More

Great service! We worked with Melissa Yiu to purchase our new 2019 Forester. Melissa and the whole team at Downtown Subaru were fantastic to work with. We would defi We worked with Melissa Yiu to purchase our new 2019 Forester. Melissa and the whole team at Downtown Subaru were fantastic to work with. We would definitely recommend. More

Melissa - great salesperson We recently purchased a Crosstrek from this dealership, largely because of the knowledgeable and no pressure approach by Melissa Yiu. She provided st We recently purchased a Crosstrek from this dealership, largely because of the knowledgeable and no pressure approach by Melissa Yiu. She provided straightforward answers to our questions, and went the extra mile to help us determine if this was the right car for us. She came across as honest and very well organized. When we picked up our new car, she patiently reviewed all the new gadgets, and left us feeling very confident about our purchase. More

Melissa made my day. I had a frustrating visit to another dealership and did not want to return there. I checked on the web and found Downtown Subaru and as I looked at th I had a frustrating visit to another dealership and did not want to return there. I checked on the web and found Downtown Subaru and as I looked at the comments, it seemed that Melissa had great reviews. I phoned the dealer, asked for Melissa. Melissa was very good at handling my questions and filling in the gaps on things I didn't know about the car. I highly recommend others to talk to Melissa. I am sure they will be happy with the result More

Melissa yiu Melissa was incredibly knowledgeable and honest. She worked out all the details to get me just the car I wanted with no pressure. She was well-organ Melissa was incredibly knowledgeable and honest. She worked out all the details to get me just the car I wanted with no pressure. She was well-organized, going over everything clearly and with no obfuscation. ‘A great experience to work with her! More