Downtown Subaru

I’m very happy to be on my 4th Subaru lease. Big shout-out to Melissa for making the whole process absolutely smooth each time :) Big shout-out to Melissa for making the whole process absolutely smooth each time :) More

I had an issue with a key fob. Ben in the service department was able to sort it out easily. What could have been an expensive issue for me was handled with calm and grace. And in Ben in the service department was able to sort it out easily. What could have been an expensive issue for me was handled with calm and grace. And inexpensively. I couldn't have been happier. More

Melissa Yiu was highly professional, personable and fun. She made the experience very smooth. Thanks! She made the experience very smooth. Thanks! More

Melissa Yiu was very helpful, knowledgeable, professional, and friendly, and made the process go very smoothly. She was very helpful in pointing out lots of useful features of the vehicle and i professional, and friendly, and made the process go very smoothly. She was very helpful in pointing out lots of useful features of the vehicle and in helping to compare and make a decision about the vehicles i was considering. More

A huge "Thank You" to Melissa for all her hard work in getting us our 3rd Crosstrek ! Again she was very professional, knowledgeable and got us the exact vehicle make, model and colour we wanted at a grea getting us our 3rd Crosstrek ! Again she was very professional, knowledgeable and got us the exact vehicle make, model and colour we wanted at a great rate. "Sandy" is happy in her new home as were Snowball and Belle before her ! We highly recommend Melissa and will certainly trust her when the time comes to get our 4th Subaru ! Thanks Melissa, your the BEST !!! More

Thank you to Melissa Yiu who was so genuine, helpful and professional. She took care of everything and made the experience of buying a new car quick and easy. professional. She took care of everything and made the experience of buying a new car quick and easy. More

Olivia was our salesperson. She was very nice and helpful .She guided me on every steps during our lease pricing and other lease process. Thank you Olivia ..Have a great experie She was very nice and helpful .She guided me on every steps during our lease pricing and other lease process. Thank you Olivia ..Have a great experience ... More

Special thanks to Melissa Yiu, my Sales Representative, for her outstanding professionalism and patience throughout the entire process. She took the time to truly understand my needs and carefully explaine for her outstanding professionalism and patience throughout the entire process. She took the time to truly understand my needs and carefully explained different options instead of simply focusing on making a sale. She recommended the Subaru Crosstrek Hybrid, which fits perfectly with my daily commuting and family needs. Her communication was clear, organized, and thoughtful, making the entire purchasing experience smooth and comfortable. Most importantly, her guidance helped build my confidence in driving and understanding my Subaru Crosstrek Hybrid. I truly appreciate her dedication and excellent service. Highly recommended. More

We purchased a 2026 Outback from Downtown Subaru (it was our 3rd time dealing with them... and all three purchase experiences were extremely positive. No complaints! Mellissa Yiu was our Rep. and she did our 3rd time dealing with them... and all three purchase experiences were extremely positive. No complaints! Mellissa Yiu was our Rep. and she did a great job keeping us informed on the delivery date and all the necessary paper work. Two thumbs up!!! Highly recommend you contact her if you're looking to purchase a Subaru. She knows her stuff. More

Melissa was our salesperson. She was very helpful and professional. Her explanation of the vehicle, the lease pricing and the leasing process were all very clear. The vehicle del She was very helpful and professional. Her explanation of the vehicle, the lease pricing and the leasing process were all very clear. The vehicle delivery process was amazing. We are very happy with the entire leasing experience. Melissa, thank you ! More